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ThinkVision T27hv-30
User's Guide
Machine Types: 63D6

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Summary of Contents for Lenovo ThinkVision T27hv-30

  • Page 1 ThinkVision T27hv-30 User’s Guide Machine Types: 63D6...
  • Page 2 © Copyright Lenovo 2022. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Manually installing the monitor driver ����������������������������������������������������������������������������������������������������������������������������������������������������������3-5 Installing the monitor driver in Windows 10 ���������������������������������������������������������������������������������������������������������������������������������������3-5 Installing the monitor driver in Windows 11 ���������������������������������������������������������������������������������������������������������������������������������������3-6 Getting further help ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-6 Service information ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-7 Customer responsibilities ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-7 Getting further help �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-7 Service parts ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-7 © Copyright Lenovo 2022...
  • Page 4 Online technical support �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������A-1 Telephone technical support��������������������������������������������������������������������������������������������������������������������������������������������������������������������������A-1 Appendix B. Notices ............................B-1 Recycling information ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� B-2 Collecting and recycling a disused Lenovo computer or monitor ����������������������������������������������������������������������������������������������������������� B-2 Disposing of Lenovo computer components ������������������������������������������������������������������������������������������������������������������������������������������� B-2 Turkish statement of compliance ������������������������������������������������������������������������������������������������������������������������������������������������������������������ B-3 Ukraine RoHS ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� B-3 India RoHS����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������...
  • Page 5: Safety Information

    Safety Information General safety guidelines For tips to help you use your computer safely, go to: http://www�lenovo�com/safety Before installing this product, read the Safety Information� © Copyright Lenovo 2022...
  • Page 6: Safety And Maintenance Guidelines

    ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.
  • Page 7: Tco Certified

    TCO Certified and the verifiers are reviewed regularly. Want to know more? Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you’ll also find our Product Finder, which presents a complete, searchable listing of certified products. © Copyright Lenovo 2022...
  • Page 8 © Copyright Lenovo 2022...
  • Page 9: Chapter 1. Getting Started

    This User’s Guide provides detailed operation instructions for the user� For quick instruction overview, please see the Setup Poster for brief information� ThinkVision T27hv-30 supports “Lenovo Display Control Center”- ThinkColour� Shipping contents The product package should include the following items: •...
  • Page 10: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below� Note: Do not touch the screen of the monitor� The screen is made of glass and can be damaged by rough handling or excessive pressure� 1� Take out the Top cushion and accessories� 2�...
  • Page 11: Swivel

    Swivel With the built-in base, you can tilt and rotate the monitor to get the best viewing angle� Height Adjustment To adjust the height, the user needs to press or lift the monitor� 155mm Monitor Pivot - Adjust the screen position before rotating the monitor screen� (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 23�5°�) - then rotate clockwise /counter clockwise until the monitor stops at 90°�...
  • Page 12: Height Adjustment

    Height Adjustment Please see the illustration below for an example of the tilt Monitor controls The keypad controls on the panel frame are accesses to various functions� For information on how to utilize these keypad controls, please see “Adjusting your monitor image” on page 2-3�...
  • Page 13: Cable Lock Slot

    Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor IR-Camera Your monitor has embedded integrated IR Camera Module; it can be used as a normal webcamera� Slide the camera shutter open or close to enable/disable the camera� a�...
  • Page 14: Speaker

    Speaker Your monitor has embedded a pair of speaks with 5W, and it can support DP or HDMI audio output and USB audio output� The USB cable need plug in when you use USB audio channel (picture2)� DP or HDMI audio output doesn’t need USB cable but DP or HDMI cable (picture 1)� Picture 1 Picture 2 Use Volume control button to adjust volume�...
  • Page 15: Setting Up Your Monitor

    3� Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the computer� Note: Lenovo recommends that customers who require to use the HDMI input on their monitors purchase the “Lenovo HDMI to HDMI Cable OB47070” website: www�lenovo�com/support/monitoraccessories�...
  • Page 16 4� Connect one end of the DP cable to the DP input port of the monitor and the other end of the DP cable to the computer� Note: Lenovo recommends users who need to use the DP cable on their monitors to purchase the “Lenovo DisplayPort to DisplayPort cable 0A36537” website: www�lenovo�com/support/monitoraccessories�...
  • Page 17 DP output connector (for daisy chain) on the monitor� Note: Lenovo recommends that customers who require to use the Display Port input on their monitor purchase the “Lenovo Display Port to Display Port cable 0A36537”� For more information, go to one of the following: www�lenovo�com/support/monitoraccessories�...
  • Page 18 9� Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from Display Port, HDMI or USB� Note: 1� USB audio path is where audio streams through USB� This is either through USB-C to USB-C cable�Default selecting the USB audio(Echo Cancelling Device)path is recommended�...
  • Page 19: Registering Your Option

    Thank you for purchasing this Lenovo™ product� Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future� Your feedback is valuable to us in developing products and services, as well as in developing better ways to communicate with you�...
  • Page 20: Windows Hello Setup (Windows 10)

    Windows Hello setup (Windows 10) Note: To set up “Windows Hello”, do the following: 1� Press “Windows” + “I” and then click Accounts, choose “Sign-in options”� 2� Setup PIN number� 3� Establish face-recognition by clicking Set up, Get started� 4� Scanning your face information and enable face-recognition to unlock your computer� Chapter 1�...
  • Page 21: Windows Hello Setup (Windows 11)

    Windows Hello setup (Windows 11) Note: To set up “Windows Hello”, do the following: 1� Press “WIN”+“I” to enter system configuration� 2� Press “Windows” + “I” and then click Accounts, choose “Sign-in options”� 3� Setup PIN number� 4� Establish face-recognition by clicking Set up, Get started� 5�...
  • Page 22: Chapter 2. Adjusting And Using The Monitor

    In addition, use healthy work habits to maximize your performance and comfort while using your computer� For more detailed information on any of these topics, visit the Healthy Computing Website at: http://www�lenovo�com/healthycomputing/� Arranging your work area Use a work surface of appropriate height and sufficient working area to allow you to work in comfort�...
  • Page 23: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities� With assistive technologies, users can access information in the way most appropriate to their disability� Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo�ssbbartgroup�com/lenovo/request_vpat�php...
  • Page 24: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the control features to adjust your monitor images� Using direct access controls Direct access controls can be used when the On-Screen Display (OSD) is not displayed� Icon Name Description • Press to open main menu while there is no any OSD on the screen � •...
  • Page 25: Using On-Screen Display (Osd) Controls

    Using On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD� To use the controls: 1� Press to open the main OSD menu� 2� to move among the icons� Select an icon and press to access the selected function�...
  • Page 26 Table 2-1. OSD functions OSD Icon on Controls and Submenu Description Main Menu Adjustments Brightness Adjusts overall brightness Contrast Adjusts difference between light and dark areas • On Dynamic contrast • Off • Off Over drive • Normal • Extreme All input ports •...
  • Page 27 OSD Icon on Controls and Submenu Description Main Menu Adjustments • Off Button repeat rate • Default • Slow All input ports • Full Screen Aspect ratio • Orginal AR • On Video/Audio Icon • Off Advanced settings • On LED indicator All input ports •...
  • Page 28 Table 2-1. OSD functions OSD Icon on Controls and Submenu Description Main Menu Adjustments Shows resolution, refresh rate, and product details� Information Note: This screen offers information only, and (does) not allow for setting changes� Changes languages of menu� Language Note: The selected language only affects the language of the OSD�...
  • Page 29: Smart Feature

    Smart Feature This section describes how to use the Smart Features of this monitor� Presence Detection The screen will dim when it is detected that the user is away� The screen will be turned off gradually 10 seconds after the function is triggered� The power indicator will start blinking every 0�5 seconds Fast / Normal / Slow: Refers to the response speed from when the user is away to when the screen starts dimming...
  • Page 30: Smart Traffic Light

    Smart Traffic Light 1� There are On/Off/Auto modes for the light� 2� Press the source key for 3 seconds can easily switch On/Off� 3� The traffic light indicate the monitor working status of camera and microphone at “Auto” mode� Note: To connect USB Type-C port to enable the function� Smart Audio Off: No sound suppression around the microphone�...
  • Page 31: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode of the monitor uses is controlled by the computer� Therefore, refer to your computer documentation on how to change display modes� The image size, position and shape might be changed when the display mode changes� This is normal and the image can be re-adjusted using automatic image setup and the image controls�...
  • Page 32: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period� There are several states as described in the table below� For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day�...
  • Page 33: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor� Do not: • Apply water or liquid directly to your monitor� • Use solvents or abrasives� • Use flammable cleaning materials to clean your monitor or any other electrical equipment� •...
  • Page 34: Chapter 3. Reference Information

    Chapter 3. Reference Information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information� Monitor specifications Table 3-1. Monitor specifications for type-model T27hv-30/63D6-UAR3-WW 204�7 mm(8�06 in� ) Size Height 584�6mm (23�02 in�) Width 613�8mm (24�17 in�) Tilt Range: -5°~23�5°...
  • Page 35 Rated power Speaker Impedance 4ohm Communications VESA DDC Horizontal frequency 15 - 112 Khz Supported Display Modes Vertical frequency 48 - 75 Hz Native Resolution 2560 × 1440 @ 60 Hz Operating 0° to 40°C (32° to 104°F) Temperature Storage -20°...
  • Page 36: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem� Table 3-2� Troubleshooting Problem...
  • Page 37 Table 3-2� Troubleshooting Problem Possible cause Suggested action Reference The power indicator The video signal cable Be sure the video cable “Connecting and is amber, but there is is loose or disconnected is connected with the turning on your no image� from the system or system properly�...
  • Page 38: Manually Installing The Monitor Driver

    Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 2560 × 1440 at a refresh rate of 60 Hz, or 640 × 480 at a refresh rate of 60 Hz�...
  • Page 39: Installing The Monitor Driver In Windows 11

    Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 2560 × 1440 at a refresh rate of 60 Hz, or 640 × 480 at a refresh rate of 60 Hz�...
  • Page 40: Service Information

    Customer Support Centre, please see Appendix A, “Service and support” on page A-1 � Service parts The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty� Parts are for service use only� The table below shows information for model 63D6-UAR3-WW�...
  • Page 41: Appendix A. Service And Support

    Product replacement assistance or exchange of defective components also is available during the warranty period� In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location� A Lenovo technical support representative can help you determine the best alternative�...
  • Page 42 Country or Region Telephone Number 0800-10-0189 Bolivia (Spanish) Calls made from within the Sao Paulo region: 11-3889-8986 Brazil Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Dial 800-1111 Brunei Darussalam (English) 1-800-565-3344 Canada (English, French) Chile 800-361-213 (Spanish) Technical Support Line: 400-100-6000 China (Mandarin)
  • Page 43 Country or Region Telephone Number Warranty service and support: 0810-631-213 (hardware) France (French) Warranty service and support: 0800-500-4618 (toll-free) Germany (German) Lenovo Business Partner Greece (Greek) Dial 999-9190, wait for operator, and request to reach 877-404-9661 Guatemala (Spanish) Dial 800-0123 Honduras...
  • Page 44 (Dutch) 0508-770-506 New Zealand (English) 001-800-220-2282 Nicaragua (Spanish) 8152-1550 Norway (Norwegian) Lenovo Customer Support Center: 001-866-434 (toll-free) Panama (Spanish) 0-800-50-866 OPCION 2 Peru (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777...
  • Page 45 Country or Region Telephone Number 001-800-4415-734 Thailand (+662) 787-3067 (Standard Charges Apply) (Thai, English) 444-04-26 Turkey (Turkish) Standard warranty support: 03705-500-900 (local toll calls) United Kingdom Standard warranty support: 08705-500-900 (English) 1-800-426-7378 (English) 000-411-005-6649 Uruguay (Spanish) 0-800-100-2011 Venezuela (Spanish) 120-11072 (Toll Free) Vietnam 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
  • Page 46: Appendix B. Notices

    Web sites� The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk�...
  • Page 47: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources�...
  • Page 48: Turkish Statement Of Compliance

    The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE)� Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries, or both� �...

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