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• Subject : Door Not Closing ; Leak
• Models with ECN and Serial Number Range in alphabetical or numerical order
Country
LGEAI / LGECI
Applicable only with symptoms below:
• Extended Warranty
This service is covered by an extended warranty
- If Yes, Parts for (
- If No, Parts and labor are charged to the customer if outside warranty period.
•
The warranty period, including any extended warranty above, starts from the original date of purchase.
1. Symptoms and Causes
a) Symptoms : 1)Not Closed, 2)Door open during operation.
3) Leakage water or steam between door and Tub During Operation.
b) Causes : Rail does not return to the Correct position.
2. Repair Instruction : Check the travel of glide rail
- Follow instructions on a below table to diagnose and REPLACE RAILS if current
rails do not close properly
Reason
If proper travel is
achieved, door will
close correctly.
• The information is available through "https://gsfsplus-america.lge.com" with a valid ID.
• The information is intended for experienced technicians, not for customers.
• The information is subject to change or update without notice.
Model (ECN)
LDT7797 / LDP6797/LUDP8997
) years and Labor for (
push
Correct Position
25mm
Product
Bulletin # :
Release Date :
Serial Number Range
Between "703XX" and "710XX"
Applicable with every repair:
Yes
) years by LG.
push
Wrong Position
Not Pushed
Backward
Service Bulletin
:
Dishwasher
CDZ201700034
August/31/2017
No
Solution
Change Glide rail
56
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