Lenovo ThinkPad P51 User Manual
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Lenovo ThinkPad P51 User Manual

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  • Page 1 P51 User Guide...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support Third Edition (August 2017) ©...

  • Page 3: Table Of Contents

    Operating environment ... . Detaching a docking station from your Lenovo programs ....computer ....
  • Page 4 Error messages ... . . Calling Lenovo ... . . 128 Beep errors....
  • Page 5 Japan notice for ac power cord ..137 about the Ubuntu operating Lenovo product service information for Taiwan ....137 system .
  • Page 6 P51 User Guide...

  • Page 7: Important Safety Information

    • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2017...
  • Page 8 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.

  • Page 9: Conditions That Require Immediate Action

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2017...

  • Page 10: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 11: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2017...

  • Page 12: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

  • Page 13: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 14: Notice For Non-Rechargeable Coin-Cell Battery

    Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

  • Page 15: Heat And Product Ventilation

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). xiii © Copyright Lenovo 2017...

  • Page 16: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 17: Liquid Crystal Display (Lcd) Notice

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 18: Glass Parts Notice

    Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 19: Chapter 1. Product Overview

    The multi-touch screen enables you to use your computer with simple touch gestures. For more information, see “Using the multi-touch screen” on page 16. Power button You can press the power button to turn on the computer or put the computer into sleep mode. © Copyright Lenovo 2017...

  • Page 20: Left-Side View

    TrackPoint pointing device Trackpad with buttons Your computer is equipped with the Lenovo-unique ThinkPad pointing device. For more information, see “ThinkPad pointing device overview” on page 20. Color sensor (available on some models) The color sensor enables you to measure and adjust the color accuracy of your computer display. For more information, see “Using the color sensor”...

  • Page 21: Right-Side View

    ExpressCard slot You can insert an ExpressCard into the ExpressCard slot for data access or storage. For more information, see “Using an ExpressCard, a media card, or a smart card” on page 30. Media-card slot You can insert a flash media card into the media-card slot for data access or storage. For more information, see “Using an ExpressCard, a media card, or a smart card”...

  • Page 22: Rear View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 23 With an appropriate USB-C cable connected, you can use the connector to transfer data, charge your device, or connect your computer to external displays. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: http://www.lenovo.com/essentials...

  • Page 24: Bottom View

    Bottom view Micro-SIM-card slot (available on some models) Fan louvers Docking station connector (available on some models) Keyboard drainage hole Removable battery Micro-SIM-card slot (available on some models) The micro-SIM-card slot is in the battery compartment. If the computer supports wireless wide area network (WWAN), a micro Subscriber Identification Module (SIM) card might be required to establish connections.
  • Page 25 Camera-status indicator When this indicator is on, the camera is in use. Speaker-mute indicator When this indicator is on, the speakers are muted. Microphone-mute indicator When this indicator is on, the microphones are muted. 4 10 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer.

  • Page 26: Important Product Information Labels

    • Labels for the Windows operating systems Machine type and model label When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. The following illustration shows where to find the label that contains the machine type and model information of your computer.

  • Page 27: Fcc Id And Ic Certification Number

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact the Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 28: Labels For The Windows Operating Systems

    Note: For the user-installable wireless module, ensure that you use only Lenovo-authorized wireless modules for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer. Labels for the Windows operating systems ®...

  • Page 29: Computer Features

    Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System. Memory •...

  • Page 30: Computer Specifications

    • Four USB 3.0 connectors (including one Always On USB 3.0 connector) Security features • Fingerprint reader • Security-lock slot • Trusted Platform Module (TPM) (available on some models) GPS and wireless features • Bluetooth • Global Positioning System (GPS) satellite receiver (available on models with wireless WAN) •...

  • Page 31: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 32 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. P51 User Guide...

  • Page 33: Chapter 2. Using Your Computer

    This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Getting Help About The Windows Operating System

    • Follow the “General tips for preventing problems” on page 85. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems with Lenovo Companion” on page 85. • Check for recovery solutions in Chapter 9 “Recovery information” on page 103.
  • Page 35 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options.

  • Page 36: Using The Special Keys

    Touch gesture (touch models Description only) Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge.
  • Page 37 Cortana personal assistant. To define or change the action for the F12 key, do the following: 1. Open the Start menu and then click Lenovo Companion ➙ Hardware Settings. 2. Click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting.

  • Page 38: Using The Thinkpad Pointing Device

    • Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high). Note: If your computer is installed with Lenovo Companion 4.0 or later version, there are four modes for the keyboard backlight: Off, Low, High, and Auto.

  • Page 39: Using The Trackpoint Pointing Device

    By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 23. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 40: Using The Trackpad With Buttons

    Using the trackpad with buttons The trackpad with buttons consists of the following components: Trackpad Right-click button (secondary-click button) Middle-click button Left-click button (primary-click button) To move the pointer on the screen, slide your fingertip over the trackpad in the corresponding direction. The functions of the right-click button , middle-click button , and left-click button...

  • Page 41: Customizing The Thinkpad Pointing Device

    Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item. menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad Put two fingers on the trackpad and move them in the vertical or and move them closer together to...

  • Page 42: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

  • Page 43: Managing The Battery Power

    Checking the battery status Move your pointer to the battery-status icon in the Windows notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. The rate at which you use battery power determines how long you can use the battery of your computer between charges.

  • Page 44: Power-Saving Modes

    For more information, see the Windows help information system. Power-saving modes There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power. •...

  • Page 45: Wireless Connections

    Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only. Using the wireless-LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.

  • Page 46: Using The Bluetooth Connection

    • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception is available near windows and other locations where cellular phone reception is the strongest. Checking the wireless-WAN connection status You can check the wireless-WAN connection status through the wireless-network-connection-status icon in the Windows notification area.

  • Page 47: Using Audio Features

    • Open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.

  • Page 48: Using The Color Sensor

    The color profile for ThinkPad computer displays is preinstalled on your computer. If you want to install a different color profile, go to: http://www.lenovo.com/support To use the color sensor, open the Start menu, click X-Rite ➙ PANTONE Color Calibrator, and then follow the instructions on the screen.
  • Page 49 • Length: 85.60 mm (3.37 inches) • Width: 53.98 mm (2.13 inches) • Thickness: 0.76 mm (0.03 inches) Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart card reader of your computer. Otherwise the reader might get damaged. Installing an ExpressCard, a media card, or a smart card Attention: Before you start installing a card, touch a metal table or a grounded metal object.

  • Page 50: Using An External Display

    • While transferring data to or from an ExpressCard, a media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data might get damaged. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

  • Page 51: Traveling With Your Computer

    Do one of the following: – Open the Start menu, and then click Settings ➙ Devices ➙ Connected devices ➙ Add a device. – Click the action center icon in the Windows notification area. Click Connect. Select the wireless display and follow the instructions on the screen. For more information, see the Windows help information system.
  • Page 52 Travel accessories If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades P51 User Guide...

  • Page 53: Chapter 3. Enhancing Your Computer

    This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

  • Page 54: Thinkpad Basic Dock, Thinkpad Pro Dock, And Thinkpad Ultra Dock

    Overview of the pen End cap Unscrew the end cap to install or replace a battery. Right-click button To right-click, tap the tip on the screen and hold the pen there for one second, or press and hold the click button while tapping the tip on the screen.

  • Page 55: Controls, Connectors, And Indicators

    Controls, connectors, and indicators ThinkPad Basic Dock Power button: Press the power button to turn on or turn off the computer. Eject button: Press the eject button to eject the computer from the docking station. Adjuster: Use the adjuster as a guide to align the computer with the docking station. Docking station connector: Connect the docking station to the computer.
  • Page 56 ac power connector: Connect the ac power adapter. VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor. ThinkPad Pro Dock Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock is in the locked position.
  • Page 57 Always On USB 2.0 connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. USB 2.0 connectors USB 3.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.
  • Page 58 ThinkPad Ultra Dock Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking status indicator: This indicator turns on when the computer is attached to the docking station properly.

  • Page 59: Attaching A Docking Station To Your Computer

    USB 2.0 connectors USB 3.0 connectors Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. Ethernet connector: Connect the docking station to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connector on the docking station.

  • Page 60: Detaching A Docking Station From Your Computer

    2. Attach your computer to the docking station as shown until you hear a click . Turn the system lock key to the locked position (vertical) 3. Check the docking status indicator. If the indicator is off, your computer is not attached to the docking station successfully.

  • Page 61: Guidelines On Connecting Multiple External Displays To The Docking Station

    3. Press the eject button to eject the computer , and then grasp both sides of the computer to remove it Guidelines on connecting multiple external displays to the docking station You can connect multiple external displays to a supported ThinkPad docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the displays to the appropriate connectors.

  • Page 62: Thinkpad Workstation Dock

    • For the ThinkPad Ultra Dock, a maximum of four displays (including your computer display) can work at the same time. ThinkPad Workstation Dock Depending on the model, your computer might come with the ThinkPad Workstation Dock (referred to as docking station in this section).

  • Page 63: Attaching The Docking Station To Your Computer

    Always On USB connector: Connect USB-compatible devices or charge some mobile digital devices and smartphones. USB 3.0 connectors: Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. Ethernet connector: Connect to an Ethernet LAN. Note: When your computer is attached to the docking station, always use the Ethernet connector or the external monitor connectors on the docking station.

  • Page 64: Detaching The Docking Station From Your Computer

    1. Disconnect all cables and devices from the computer. Ensure that the system lock key is in the unlocked position as shown (horizontal). 2. Attach your computer to the docking station as shown until you hear a click . Turn the system lock key to the locked position (vertical) 3.
  • Page 65 3. Press the eject button to eject the computer , and then grasp both sides of the computer to remove it Chapter 3 Enhancing your computer...

  • Page 66: Guideline On Connecting Multiple External Displays To The Docking Station

    Guideline on connecting multiple external displays to the docking station Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays will not work. P51 User Guide...

  • Page 67: Chapter 4. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 68 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

  • Page 69: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 70: Cleaning And Maintenance

    You can find some of these options at http:// . Explore www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades your options for docking solutions and external products that provide the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
  • Page 71 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 72 P51 User Guide...

  • Page 73: Chapter 5. Security

    The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2017...

  • Page 74: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 75: Hard Disk Security

    Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 76: Using The Fingerprint Reader

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5.
  • Page 77 Lenovo-authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced.

  • Page 78: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 79: Protecting Data Against Viruses

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 80 P51 User Guide...

  • Page 81: Chapter 6. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 13. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 82: Installing Device Drivers

    Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 83: Configuring Thinkpad Setup

    Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password.

  • Page 84: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support BIOS menu This topic introduces the following BIOS menus of your computer: •...
  • Page 85 • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
  • Page 86 • MAC address Pass Thru Values: Disabled, Enabled Description: The MAC address for the Lenovo USB dock will be changed to Internal MAC address. Select Disabled to remain original MAC address for the Lenovo USB Dock. Select Enabled to apply Internal MAC address for the Lenovo USB dock.
  • Page 87 Display • Boot Display Device Values: ThinkPad LCD, External Display, Display Port, Display on dock Description: Select the display device that you want to activate at boot time. Note: This item is available on the Discrete Graphics mode. This selection is effective for boot time, password prompt, and ThinkPad Setup. External Display corresponds to an external display attached to USB Type-C connector or HDMI connector on your computer.
  • Page 88 Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting. • ExpressCard Speed Values: Generation 1, Automatic Description: Set the transfer speed of ExpressCard. •...
  • Page 89 Thunderbolt(TM) 3 • Wake by Thunderbolt(TM) 3 Values: Disabled, Enabled Descriptions: Enable or disable Wake Feature with Thunderbolt 3 Port. If you select Enabled, the battery life during the low power status might become shorter. • Security level Values: No Security, User Authorization, Secure Connect, Display Port and USB Descriptions: Select the security level: –...
  • Page 90 Description: Select the console type for AMT. This console type must match the Intel AMT remote console. Date/Time menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • System Date Descriptions: Set or change the date of the system.
  • Page 91 Descriptions: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor password is set, you cannot change the minimum length until you log in as a supervisor. • Power-On Password Values: Disabled, Enabled Descriptions: Set a power-on password to protect the computer from unauthorized access. For more information, see “Passwords introduction”...
  • Page 92 Description: If you select Enabled, security chip is functional. If you select Disabled, security chip is hidden and is not functional. • Security Chip (for TPM 1.2) Values: Active, Inactive, Disabled Descriptions: If you select Active, security chip is functional. If you select Inactive, security chip is visible, but is not functional.
  • Page 93 Descriptions: Some computer viruses and worms cause memory buffers to overflow. By enabling this option, you can protect your computer against attacks from such viruses and worms. If the option is enabled but you find that a program does not run properly, disable this option first and then reset the settings.
  • Page 94 Descriptions: Enable the UEFI BIOS interface to activate the computrace module. Computrace is an optional monitoring service from Absolute Software. If you select Permanently Disabled, you cannot enable this setting again. Secure Boot • Secure Boot Values: Disabled, Enabled Descriptions: Enable this option to prevent unauthorized operating systems from loading when you turn on the computer.
  • Page 95 Startup menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • Boot Descriptions: Define the startup sequence. • Network Boot Descriptions: Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the network administrator can turn on all of the computers in a LAN remotely through network management software.

  • Page 96: Using System Management

    • Load Setup Defaults Descriptions: Restore to the factory default settings. • Discard Changes Descriptions: Discard the changes. • Save Changes Descriptions: Save the changes. Using system management This topic is primarily intended for the network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives.
  • Page 97 To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program: • Wake on LAN • Network Boot sequence Note: If a supervisor password has been set, you are required to enter the supervisor password when you start the ThinkPad Setup program.
  • Page 98 P51 User Guide...

  • Page 99: Chapter 7. Configuring Raid

    This topic provides the following instructions to help you configure RAID with the Intel RST configuration utility: • How to enter the Intel RST configuration utility • How to create RAID volumes • How to delete RAID volumes © Copyright Lenovo 2017...

  • Page 100: Entering The Intel Rst Configuration Utility

    • How to reset storage drives to non-RAID • How to rebuild RAID 1 volumes Entering the Intel RST configuration utility This topic provides instructions on how to enter the Intel RST configuration utility. Enabling RAID from ThinkPad Setup If RAID is disabled, you must enable it manually before entering the Intel RST configuration utility. To enable RAID, do the following: 1.

  • Page 101: Deleting Raid Volumes

    • RAID1 (Mirror) c. Select Disks: Press the up and down arrow keys to select a drive, and then press Spacebar or Enter to add it into a group. An X mark is displayed next to the selected drive. Note: The drive that cannot be used to create a RAID volume is not selectable. d.

  • Page 102: Rebuilding Raid 1 Volumes

    After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The reset drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed under RAID Volumes, but the status is changed from Normal to Failed or Degraded. 5.

  • Page 103: Chapter 8. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 104: Troubleshooting

    Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 13. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

  • Page 105: Spills On The Keyboard

    Spills on the keyboard Problem: I spill something on the computer. Solution: Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits and damage your computer. To solve the problem, do the following: 1. Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use). 2.

  • Page 106: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.
  • Page 107 The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 108: Memory Module Problems

    4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 85. Ethernet problems • Problem: My computer cannot connect to the network.

  • Page 109: Wireless-Lan Problem

    – Use Category 5 wiring and ensure that the network cable is securely connected. – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). • Problem: The Wake on LAN feature is not working. Solution: Ensure that Wake on LAN is enabled in ThinkPad Setup. If it is, check with your LAN administrator for the necessary settings.

  • Page 110: Thinkpad Pointing Device Problems

    Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 64.

  • Page 111: Computer Screen Problems

    Computer screen problems • Problem: My screen keeps blanking when I do not want it to. Solution: Do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound ➙ Power Options. 3.

  • Page 112: External Monitor Problems

    • Problem: The screen is unreadable or distorted. Solution: Ensure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1.
  • Page 113 – If the external monitor supports the same resolution as the computer display or a higher resolution, view output on the external monitor or on both the external monitor and the computer display. – If the external monitor supports a lower resolution than the computer display, view output on the external monitor only.

  • Page 114: Audio Problems

    Audio problems • Problem: Wave or MIDI sound does not play properly. Solution: Ensure that the built-in audio device is configured correctly. 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound. 3.

  • Page 115: Fingerprint Reader Problems

    Solution: To switch from one device to another (for example, from a speaker to a headphone, or from an external microphone to a built-in microphone), do the following: 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2.

  • Page 116: Ac Power Adapter Problem

    Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. • Problem: The battery cannot get charged. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and wait for a while to let it cool to room temperature.

  • Page 117: Boot Problems

    • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – http://www.lenovo.com/support – https://support.microsoft.com/ Sleep and hibernation problems •...

  • Page 118: Hard Disk Drive Problems

    Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.

  • Page 119: Usb Problem

    Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems with Lenovo Companion” on page 85 and run a diagnostic test of the USB connector.
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  • Page 121: Chapter 9. Recovery Information

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. © Copyright Lenovo 2017...

  • Page 122: Creating And Using A Recovery Usb Drive

    It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 123: Chapter 10. Replacing Devices

    Before you start, read “Important safety information” on page v and print the following instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 124 If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.

  • Page 125: Replacing The Micro Sim Card

    5. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the micro SIM card Before you start, read “Important safety information” on page v and print the following instructions. Micro SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless-WAN connections, your computer might require a micro SIM card to establish wireless-WAN connections.

  • Page 126: Replacing The Internal Storage Drive

    2. Close the computer display and turn the computer over. 3. Remove the removable battery. See “Replacing the removable battery” on page 105. 4. Loosen the screws that secure the bottom cover . Then remove the bottom cover 5. Install the new bottom cover .
  • Page 127 Attention: The internal storage drive (such as hard disk drive, solid-state drive, or hybrid drive) is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Page 128 6. Detach the cable from the internal storage drive. 7. Detach the bracket from the internal storage drive. 8. Attach the bracket to the new storage drive. 9. Attach the cable to the new storage drive. P51 User Guide...

  • Page 129: Replacing The M.2 Solid-State Drive

    10. Insert the new storage drive into the bay and pivot the drive downward . Ensure that the new storage drive is seated in place. Then, attach the connector to the system board 11. Reinstall the bottom cover. 12. Reinstall the removable battery. 13.
  • Page 130 • If you install two M.2 solid-state drives, ensure that you select the correct M.2 solid-state drive when you configure the system settings in ThinkPad Setup. Drive bay Slot label on computer Menu item in ThinkPad Setup Slot 0 ATA HDD2 or NVMe0 Slot 1 ATA HDD3 or NVMe1 To replace the M.2 solid-state drive, do the following:...
  • Page 131 7. Press the M.2 solid-state drive gently to pivot it up. Slide the M.2 solid-state drive out of the tray as shown by arrow 8. Slide the new M.2 solid-state drive into the tray as shown by arrow . Then move the M.2 solid-state drive slightly backward until it is fitted into place Note: Ensure that you follow the identification mark on the tray when installing the M.2 solid-state drive.

  • Page 132: Replacing The Memory Module Under The Bottom Cover

    11. Reinstall the bottom cover. 12. Reinstall the removable battery. 13. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module under the bottom cover Before you start, read “Important safety information” on page v and print the following instructions. Attention: Do not touch the contact edge of the memory module.

  • Page 133: Replacing The Coin-Cell Battery

    6. Insert the new memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. Note: If you install only one memory module, install it into the bottom slot.
  • Page 134 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.

  • Page 135: Replacing The Keyboard

    7. Reinstall the bottom cover. 8. Reinstall the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables to the computer. 10. Reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 72. Replacing the keyboard Before you start, read “Important safety information”...
  • Page 136 7. Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by arrow 8. Put the keyboard on the palm rest as shown and detach the connectors. Then remove the keyboard. P51 User Guide...
  • Page 137 To install the new keyboard, do the following: 1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the frame of the keyboard bezel. Chapter 10 Replacing devices...
  • Page 138 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard bezel. 4. Close the computer display and turn the computer over. Install the screws to secure the keyboard. P51 User Guide...

  • Page 139: Replacing The Wireless-Wan Card

    5. Reinstall the bottom cover. 6. Reinstall the removable battery. 7. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information is only for computers with user-installable modules. Before you start, read “Important safety information”...
  • Page 140 6. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees . Pivot the wireless-WAN card downward . Install the screw to secure the wireless-WAN card in place .

  • Page 141: Replacing The Memory Module Under The Keyboard

    7. Reinstall the base cover assembly. 8. Reinstall the removable battery. 9. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module under the keyboard Before you start, read “Important safety information” on page v and print the following instructions. Attention: Do not touch the contact edge of the memory module.
  • Page 142 7. Open the latches on both sides of the memory slot at the same time , and then remove the memory module 8. Insert the new memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
  • Page 143 9. Install the metal sheet and install the screw 10. Reinstall the keyboard. 11. Reinstall the bottom cover. 12. Reinstall the removable battery. 13. Turn the computer over. Connect the ac power adapter and all cables to the computer. Chapter 10 Replacing devices...
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  • Page 145: Chapter 11. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support...

  • Page 146: Lenovo Support Web Site

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 147: Purchasing Additional Services

    Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/ support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at .
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  • Page 149: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
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  • Page 151: Appendix B. Regulatory Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 152: Locating The Ultraconnect Wireless Antennas

    If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer.

  • Page 153: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 154: Industry Canada Class B Emission Compliance Statement

    • For tablets: http://www.lenovo.com/eu-doc-tablets Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.

  • Page 155: Korea Class B Compliance Statement

    Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

  • Page 156: Eurasian Compliance Mark

    Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. P51 User Guide...

  • Page 157: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www3.lenovo.com/us/en/social_responsibility/product_recycling_program/...

  • Page 158: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 159: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 160: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www3.lenovo.com/us/en/social_responsibility/environment/ Battery recycling information for Taiwan Battery recycling information for the United States and Canada...

  • Page 161: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
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  • Page 163 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
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  • Page 165: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 166 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. P51 User Guide...

  • Page 167: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 168 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

  • Page 169: Appendix G. Trademarks

    Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S.
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