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Troubleshooting
Before you call a service technician, please scan this list of problems and possible solutions. It may save you
time and money.
Problem
Poor picture.
Check all wire connections.
The power indicator is
The monitor is using its power management system.
blinking amber.
Check the power management utility on your computer.
Your Remote control does not
Press the "Mode" button to put your remote control in the
operate the monitor.
"Monitor" mode.
The monitor won't turn on.
Make sure the wall outlet is working.
There is no screen image.
Check to see that both the monitor and the source are plugged
in and turned on.
The image is too light or
Adjust the Brightness or Contrast settings.
too dark.
The image is too large or
Adjust the Size settings.
too small.
The message "Check Temp"
The PDP is overheated. Power off the PDP and let it cool for a
blinks on the screen and then
while.
the picture switches OFF.
The message "Check Fan"
The cooling fan of the PDP may have a problem. Contact an
blinks on the screen and then
authorized service center.
the picture switches OFF.
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Possible Solution
Care and Maintenance
With proper care, your PDP will give you many years of service. Please follow these guidelines to get
the maximum performance from your PDP.
Identifying Problems
• Do not put the PDP near extremely hot, cold, humid or dusty places.
• Do not put the PDP near appliances that create magnetic fields.
• Keep the ventilation openings clear.
• Do not place the PDP on a rough and slanted surface, such as cloth or paper.
Liquids
• Do not place liquids near or on the PDP.
Cabinet
• Never open the cabinet or touch the parts inside.
• Wipe your PDP with a clean, dry cloth. Never use water, cleaning fluids, wax, or chemicals.
• Do not put heavy objects on top of the cabinet.
Temperature
• If your PDP is suddenly moved from a cold to a warm place, unplug the power cord for at least two
hours so that moisture that may have formed inside the unit can dry completely.
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