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LG TCW2013LS Owner's Manual

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OWNER'S MANUAL
COMMERCIAL WASHER
Before beginning installation, read these instructions carefully. This will simplify
installation and ensure that the washer is installed correctly and safely.
Leave these instructions near the washer after installation for future reference.
MODEL
TCW2013LS/TCW2013QS/TCW2013CS
P/No.: MFL67658508
www.lg.com

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  • Page 1 OWNER’S MANUAL COMMERCIAL WASHER Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the washer is installed correctly and safely. Leave these instructions near the washer after installation for future reference. MODEL TCW2013LS/TCW2013QS/TCW2013CS www.lg.com P/No.: MFL67658508...

  • Page 2: Product Features

    PRODUCT FEATURES PRODUCT FEATURES DIRECT DRIVE SYSTEM The advanced brushless DC motor drives the drum directly without using a belt and pulley. TILTED DRUM AND EXTRA LARGE DOOR OPENING The tilted drum and extra large opening make it possible to load and unload clothing more easily. ULTRA CAPACITY The larger drum enables more tumbling action and greater centrifugal force, but also less tangling and wrinkling of the laundry.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. Your Safety and the safety of others are very important.

  • Page 4: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. BASIC SAFETY PRECAUTIONS WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR INSTALLATION WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic...
  • Page 6 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, injury to persons, or death. SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL WARNING To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS - 10. How to change add super wash type PRODUCT FEATURES - 11. How to enter the - 11-1. Special price day setup IMPORTANT SAFETY INSTRUCTIONS - 11-2. Non-stop rinse - 11-3. Add super wash setup BASIC SAFETY PRECAUTIONS - 11-4.

  • Page 8: Parts And Accessories

    PARTS AND ACCESSORIES PARTS AND ACCESSORIES Parts Detergent dispenser Water inlets drawer Control panel Shipping Power bolts cord Door Door seal Magnet Door Plunger (see page 2) Accessories Caps (4) Hot and Cold Non-skid pads (for covering shipping bolt holes) Water Hoses Wrench Hole cap (5)

  • Page 9: Control Panel Features

    CONTROL PANEL FEATURES CONTROL PANEL FEATURES Coin type (TCW2013QS) Optional function button Card type (TCW2013CS) Optional function button 1. Display LED 4. Start button 2. Cycle button 5. Status LED 3. Optional cycle button...

  • Page 10: Opl Type

    CONTROL PANEL FEATURES OPL type (TCW2013LS) Optional function button 1. Display LED 4. Start button 2. Cycle button 5. Status LED 3. Optional cycle button 6. Emergency stop button how to Emergency stop button NOTE Press emergency stop button in emergency situation.
  • Page 11 CONTROL PANEL FEATURES Status LED Display LED Cycle button Start button Optional function button Display LED Optional function button The display shows the vend price and Wash time or rinse cycle can be added when remaining time and programming options. additional coin is inserted or a valid cash card is Error codes are also displayed here.

  • Page 12: Installation Instructions

    INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS Checking and choosing the Installing on a floor proper location 22.5” (57 cm) Install the washing machine on a solid floor that is strong and rigid enough to support the weight of the washing machine, even when fully loaded, without flexing or bouncing.

  • Page 13: Unpacking And Removing Shipping Bolts

    INSTALLATION INSTRUCTIONS Unpacking and removing shipping bolts NOTE When removing the washer from the carton base, be sure to remove the foam drum • Save the bolt assemblies for future use. support in the middle of the carton base. To prevent damage to internal If you must lay the washer down to remove the components, DO NOT transport the base packaging materials, always lay it carefully...

  • Page 14: Connecting The Water Lines

    • Do not overtighten. Damage to the Use only the inlet hoses provided with the coupling can result. washer. LG does not recommend the use of aftermarket hoses. • Periodically check the hoses for cracks, leaks and wear, and replace the hoses After connecting inlet hose to water every 5 years.

  • Page 15: Connecting The Drain Line

    INSTALLATION INSTRUCTIONS Connecting the drain line Secure the drain hose in place to prevent • Make sure that the hose is not twisted. moving and leaking. NOTE • The drain hose should be properly secured. Failure to properly secure the drain hose can result in flooding and malfunction.

  • Page 16: Leveling The Washing Machine

    INSTALLATION INSTRUCTIONS Leveling the washing machine Check the washing machine’s level again. - Push or rock the top edges of the washing The washer tub of your new washing machine machine gently to make sure that the spins at very high speeds. To minimize washing machine does not rock.

  • Page 17: Preparation

    PREPARATION PREPARATION Precautions for fabric care before wash cycle Read and observe the following to prevent shrinkage or damage to clothes. Check all pockets to make sure that they are Check if there are any other foreign objects empty. in the door seal and take extra care that - Items such as clips, matches, pens, coins, clothes do not get caught there.

  • Page 18: Fabric Care Labels

    PREPARATION Fabric care labels Most articles of clothing feature fabric care labels that include instructions for proper care. Category Label Directions Hand Wash Machine Wash, Normal Cycle Use Permanent Press/Wrinkle Resistant washing machine setting (which has a cool down or cold spray before the reduced spin) Washing...

  • Page 19: Using Detergent/Fabric Softener

    PREPARATION Using detergent/fabric softener Recommended detergent About the dispenser Make sure to use HE (High-Efficiency) The automatic dispenser consists of three detergent for front-loading washing machines. compartments which hold: HE detergents dissolve more efficiently • Liquid chlorine bleach. and produce fewer suds to ensure efficient •...

  • Page 20: Loading The Dispenser

    PREPARATION Loading the dispenser Main Wash Detergent Compartment Liquid Bleach Compartment This compartment holds laundry detergent This compartment holds liquid chlorine bleach, which will be dispensed automatically at the for the main wash cycle, which is added to the load at the beginning of the cycle. Always proper time during the wash cycle.

  • Page 21: Operating Your Washer

    OPERATING YOUR WASHER OPERATING YOUR WAShER 1. Ready mode 4. Add super wash 1) Coin / Card type Wash time or rinse cycle can be added when additional coin is inserted or a valid – The cycle LEDs flash at the same time, cash card is entered.

  • Page 22: Programming Mode

    PROGRAMMING MODE PROGRAMMING MODE : You can check machine information or change setting on Program setup, collect information data, Diagnostic test. There are two methods that you can enter programming mode. how to enter Programming mode how to use button You can enter programming mode only for Idle You can change Washer vend price, cycle time state and pause state.

  • Page 23: Card Type

    PROGRAMMING MODE Card type Algorithm flow chart shows how to control programming mode. Before program set, check the structure of programming mode. 1. Turn on/off toggle switch or Insert service card, for entering set up mode. 2. Press Hot button to move to the upper level. 3.

  • Page 24: Coin Type

    PROGRAMMING MODE Coin type Algorithm flow chart shows how to control programming mode. Before program set, check the structure of programming mode. 1. Turn on/off toggle switch or Insert service card, for entering set up mode. 2. Press Hot button to move to the upper level. 3.

  • Page 25: Opl Type

    PROGRAMMING MODE OPL type Algorithm flow chart shows how to control the programming mode. Before program set, check the structure of the programming mode. The method of entering set up mode. 1) Push the Hot & Cold button at the same time. 2) Push the Warm button 3 times.

  • Page 26: Programming Mode - Setup Mode

    PROGRAMMING MODE - SETUP MODE Setup Mode (display) You can change washer vend price, cycle time, and cycle parameters, etc. Entering set up mode - Coin type – Turn on/off toggle switch. - Card type – Insert the service card. - OPL type –...

  • Page 27: How To Change Regular Delicates Price

    PROGRAMMING MODE - SETUP MODE 2. how to change regular delicates price. Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 28: How To Change Regular Warm & Cold Price

    PROGRAMMING MODE - SETUP MODE 3. how to change regular warm & cold price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button.

  • Page 29: How To Change Regular Hot Price

    PROGRAMMING MODE - SETUP MODE 4. how to change regular hot price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 30: How To Change Special Price

    PROGRAMMING MODE - SETUP MODE 5. how to change special price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 31: How To Change Special Delicates Price

    PROGRAMMING MODE - SETUP MODE 6. how to change special delicates price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 32: How To Change Special Warm & Cold Price

    PROGRAMMING MODE - SETUP MODE 7. how to change special warm & cold price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button.

  • Page 33: How To Change Special Hot Price

    PROGRAMMING MODE - SETUP MODE 8. how to change special hot price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 34: How To Change Add Super Wash Price

    PROGRAMMING MODE - SETUP MODE 9. how to change add super wash price Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 35: How To Change Add Super Wash Type

    PROGRAMMING MODE - SETUP MODE 10. how to change add super wash type Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 36: How To Enter The 37 - 11-1. Special Price Day Setup

    PROGRAMMING MODE - SETUP MODE 11. how to enter the Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.
  • Page 37 PROGRAMMING MODE - SETUP MODE 11-1. Special price day setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 38: Non-Stop Rinse

    PROGRAMMING MODE - SETUP MODE 11-2. Non-stop rinse Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 39: Add Super Wash Setup

    PROGRAMMING MODE - SETUP MODE 11-3. Add super wash setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 40: Vend Type Setup - Card Type Or Coin Type Setup

    PROGRAMMING MODE - SETUP MODE 11-4. vend type setup - card type or coin type setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button.

  • Page 41: Pre-Wash Set Up

    PROGRAMMING MODE - SETUP MODE 11-5. Pre-wash set up Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 42: Twin Spray Set Up

    PROGRAMMING MODE - SETUP MODE 11-6. Twin spray set up Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 43: How To Enter The Special Price Day

    PROGRAMMING MODE - SETUP MODE 12. how to enter the special price day Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 44: How To Change To Sunday

    PROGRAMMING MODE - SETUP MODE 12-1. how to change to Sunday Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 45: Special Price Beginning Time Setup

    PROGRAMMING MODE - SETUP MODE 13. Special price beginning time setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 46: Special Price Ending Time Setup

    PROGRAMMING MODE - SETUP MODE 14. Special price ending time setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 47: Washing Time Set Up

    PROGRAMMING MODE - SETUP MODE 15. Washing time set up Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 48: Rinsing Times Per Cycle

    PROGRAMMING MODE - SETUP MODE 16. Rinsing times per cycle Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 49: Rinsing Time Setup

    PROGRAMMING MODE - SETUP MODE 17. Rinsing time setup Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 50: Top Spin Speed - Final Spin Time Depends On Rpm

    PROGRAMMING MODE - SETUP MODE 18. Top spin speed – final spin time depends on RPM Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button.

  • Page 51: Value Of Coin

    PROGRAMMING MODE - SETUP MODE 19. value of coin 1 Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 52: Value Of Coin

    PROGRAMMING MODE - SETUP MODE 20. value of coin 2 Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 53: Penny Increment Pricing Offset

    PROGRAMMING MODE - SETUP MODE 21. Penny increment pricing offset This represents the cent increment price offset used when debit card is setup. Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display.

  • Page 54: How To Change The Water Level

    PROGRAMMING MODE - SETUP MODE 22. how to change the water level You can change the water level by selecting two options. 1. Lo indicate water level 237 [KHz] 2. Idd indicate water level 235 [KHz] 2. HI indicate water level 230 [KHz] Button Display Entering set up...

  • Page 55: Beep Volume

    PROGRAMMING MODE - SETUP MODE 23. Beep volume Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 56: Time To Keep The Coin (Use Only For Coin Type)

    PROGRAMMING MODE - SETUP MODE 24. Time to keep the coin (Use only for coin type) Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button.

  • Page 57: How To Setting Drop Count

    PROGRAMMING MODE - SETUP MODE 25. how to setting drop count Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 58: How To Setting Rinse Spin Enable

    PROGRAMMING MODE - SETUP MODE 26. how to setting rinse spin enable Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 59: How To Setting Auto Dosing

    PROGRAMMING MODE - SETUP MODE 27. how to setting auto dosing Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 60: How To Enter The 61 - 29. How To Setting Custom Program

    PROGRAMMING MODE - SETUP MODE 28. how to enter the Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.
  • Page 61 PROGRAMMING MODE - SETUP MODE 29. how to setting custom program Button Display Entering set up mode. Press the Hot button. You will see LqC1 Press the Warm or the Cold button until appears in the display. Press the Start button. Press the Warm or the Cold button until appears in the display.

  • Page 62: Programming Mode - Test Mode

    PROGRAMMING MODE - TEST MODE PROGRAMMING MODE - TEST MODE Diagnostic tests: (display) This program has been added for testing the washer and detecting errors. Entering the test mode Data Name Button Display Description Entering 1. Entering Insert service card (card type), turn on/off toggle switch the test programming mode (Coin type).

  • Page 63: Factory Reset

    PROGRAMMING MODE - TEST MODE 2. Factory reset - After factory reset, machine information is changed to the default value. Button Display Entering set up mode. Press the Warm or the Cold button until appears in the display. You will see LqC1 Press the Start button.

  • Page 64: Time Set Up

    PROGRAMMING MODE - TEST MODE 3. Time set up Button Display Entering set up mode. Press the Warm or the Cold button until appears in the display. You will see LqC1 Press the Start button. The display will cycle through 2000 --> 0101 --> Sat --> 0000 repeatedly.

  • Page 65: Courtesy Cycle

    PROGRAMMING MODE - TEST MODE 4. Courtesy cycle A courtesy cycle is like a complimentary cycle given to the customer when the washer goes out of order after the customer has made the payment to wash clothes. Button Display Entering set up mode.

  • Page 66: Cycle Kill

    PROGRAMMING MODE - TEST MODE 5. Cycle Kill Coin / OPL type Button Display Entering set up mode. Press the Warm or the Cold button until appears in the display. You will see LqC1 Press the Start button. Press the Warm button until appears in the display.

  • Page 67: Password

    PROGRAMMING MODE - TEST MODE 6. Password - How to change the password. Button Display Entering set up mode. Press the Warm or the Cold button until appears in the display. You will see LqC1 Press the Start button. Press the Warm button until appears in the display.

  • Page 68: Tub Clean

    PROGRAMMING MODE - TEST MODE 7. Tub clean - To clean up the tub, please run the TUB CLEAN cycle. Button Display Entering set up mode. Press the Warm or the Cold button until appears in the display. You will see LqC1 Press the Start button.

  • Page 69: Programming Mode - Collect Mode

    PROGRAMMING MODE - COLLECT MODE PROGRAMMING MODE - COLLECT MODE Collect information data : (display) The washer collects the usage data so that the owner can check various information like number of various cycles used, how many times card or coins used, etc. Entering the collect mode Data Name Button...

  • Page 70: Collect Mode Data Lists

    PROGRAMMING MODE - COLLECT MODE Collect Mode Data lists No. Abbreviation Meaning Description rgPr Regular Price 0~199 nickels ($0.00 ~ $9.95) rgCP Regular Delicates Price 0~199 nickels ($0.00 ~ $9.95) rgrP Regular Warm & Cold Price 0~199 nickels ($0.00 ~ $9.95) rgHP Regular Hot Price 0~199 nickels ($0.00 ~ $9.95)

  • Page 71: Maintenance

    MAINTENANCE MAINTENANCE Care after wash Cleaning the Dispenser 1. The dispenser should be cleaned periodically After the cycle is finished, wipe the door and the to remove buildup from detergent and other inside of the door seal to remove any moisture. laundry products.

  • Page 72: Cleaning The Detergent Box

    MAINTENANCE Cleaning the detergent box Pull out the water inlet filter. In order to clean detergent box only, detach it from the machine it by pressing arrow as shown in below image. Inlet Filter Remove foreign objects from the water filter inlet.

  • Page 73: Clean The Door Seal

    MAINTENANCE Clean the door seal Clean the drum, TUB CLEAN Clean the door seal once a month to prevent Using the washing machine in a humid space build-up of dirt in the door seal. for a long period of time may lead to a buildup of black mold and germs in the air inside the Wear rubber gloves and protective goggles.

  • Page 74: Error Mode

    ERROR MODE ERROR MODE Meaning of Error Codes that LED displays during occurrence of problem. Problem Possible Cause Solution • Water supply is not adequate in area. Check another tap in the house. • Water supply taps are not completely open. Fully open tap.

  • Page 75: Power Fail Recovery

    POWER FAIL RECOVERY & DEFAULT WASHER SETTINGS & SPECIFICATIONS POWER FAIL RECOvERY In case of power failure, the machine stops running but the time display remains on, showing the time just before power failure. DEFAULT WAShER SETTINGS Default Settings Default Wash Time (Minutes) 9 Minutes Rinse Time (Minutes)

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