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Problem
No water can be
seen in the product
during washing.
Loading door cannot
be opened.
Washing takes
longer than
specified in the user
manual.(*)
EN / 56
Cause
Water is inside the invisible
part of the product.
Loading door lock is activated
because of the water level in
the product.
Product is heating up the
water or it is at the spinning
cycle.
Loading door may be stuck
because of the pressure it is
subjected to.
If there is no power, loading
door of the product will not
open.
The door of the machine
might not open due to safety
reasons.
Water pressure is low.
Voltage is low.
Input temperature of water
is low.
Number of rinses and/or
amount of rinse water have
increased.
Excessive foam has occurred
and automatic foam
absorption system has been
activated due to too much
detergent usage.
Solution
• This is not a failure.
• Drain the water by running the Pump or
Spin programme.
• Wait until the programme completes.
• Grab the handle and push and pull the
loading door to release and open it.
• To open the loading door, open the pump
filter cap and pull down the emergency
handle positioned at the rear side of the
said cap. See "Opening the loading door in
case of power failure"
• If the door remains locked at the end of
the programme when the Wash&Wear
function is selected, this means that the
door will be locked until the machine gets
cold for safety reasons.
• Product waits until taking in adequate
amount of water to prevent poor
washing quality due to the decreased
amount of water. Therefore, the washing
time extends.
• Washing time is prolonged to avoid poor
washing results when the supply voltage
is low.
• Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
• Product increases the amount of rinse
water when good rinsing is needed and
adds an extra rinsing step if necessary.
• Use recommended amount of detergent.
Washing Machine / User's Manual
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