Chapter 7. Help And Support; Self-Help Resources; Call Lenovo; Before You Contact Lenovo - Lenovo ThinkEdge SE10 User Manual

Chapter 7. Help and support

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources
Product documentation:
• Safety and Warranty Guide
• Setup Guide
• This User Guide
• Regulatory Notice
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
Ubuntu help information

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
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How to access?
Go to
https://smartsupport.lenovo.com
on-screen instructions to filter out the documentation you
want.
https://smartsupport.lenovo.com
https://ubuntu.com/server/docs
https://ubuntu.com/core/docs
. Then, follow the
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