Do you have a question about the Wave HW30A and is the answer not in the manual?
Questions and answers
Nick Way
May 3, 2025
I've just fitted a HW30A, and it does not work when I wave my hand in front, but if if remove the cover whilst still live, it comes on and produces hot water, can you help?
1 comments:
Mr. Anderson
May 17, 2025
If the Hyco HW30A is not activating when a hand is waved in front of it, possible issues could include:
1. Power supply problem – The unit may not be receiving power due to incorrect wiring or a tripped circuit. 2. Infra-red sensor malfunction – The sensor may be blocked, dirty, or faulty, preventing it from detecting hand movement. 3. Internal flow valve not properly set – If the valve is not fully closed during assembly, the control may not function correctly. 4. Cover or temperature control dial misalignment – If the dial is not properly engaged with the valve spindle, the unit may not operate correctly.
Check electrical connections, clean the sensor, and verify the correct installation of the cover and control dial.
Thank you for purchasing a Hyco Wave hand wash unit. The Wave offers an indefinite supply of hot water thanks to its instantaneous operation. Without the standing losses associated with storage type heaters, the unit is a very energy efficient solution for light hand washing at a single basin.
2. Installation Wall Mounting Select a suitable location for the final positioning of the heater, ensuring the spray will discharge into a suitable basin/sink during use. To mount the heater first remove the front cover by unscrewing the two pairs of screws located at the top and bottom of the heater.
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Plumbing Final connection to the water supply should be made by 15mm copper pipe compression fitting to the cold (right hand) inlet side of the heater. Do not carry out soldering close to the heater as heat transfer can cause damage to the unit.
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Electrical • A cable with a minimum size of 1.5mm should be used for the fixed wiring of the heater. • Electrical supply should be capable of isolation via double poled switch rated for 13 amps. • The heater must be earthed. Select the entry point for the cable;...
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Replacing the cover • Ensure the internal low valve is in the fully closed position (turned clockwise as far as it will go). • When the cover is replaced ensure that the temperature/low control knob on the front cover indicates that the valve is closed.This ensures there is the correct correspondence between the external indication of the valve state (open/closed) as seen by the user and the true physical state of the valve (open/closed).
3. Operation Commissioning Mode On first use the commissioning sequence must be followed to prevent dry operation of the element. Turn on the water supply to the unit. Turn the temperature/flow control knob on the front of the unit "fully" clockwise to the commissioning setting (°C).
Normal Operation • Manual Model Turn on the power to the heater via the top on/off knob. Adjust the temperature selection knob until the desired temperature is achieved. When hand washing is complete turn off using the top on/off knob. •...
In the case of a manual reset event, the cause should be established before continuing usage. A low flow or obstruction in the spray head is the most likely cause and this problem should be rectified prior to re-using the heater. If in doubt contact Hyco technical support on 01924 225215.
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Pressure Relief Valve The Wave hand wash unit also incorporates a pressure relief valve. In the event of an over pressure event a small silicone ball will be expelled from the unit which will allow the unit to release the pressure build up. If the valve does operate the reason for the discharge should be established and rectified before replacing the relief valve ball (a common cause can be a scaled up spout head).
5. Specifications MODEL Hand Wash Automatic Hand Wash Manual (HW30A) (HW30M) Power Consumption 230V~ 2840W 230V~ 2840W Max Inlet Pressure 0.6 Mpa 0.6 Mpa Min Pressure 0.1 Mpa 0.1 Mpa Temperature Protection 60°C auto 60°C auto 90°C manual 90°C manual Max Ambient 30°C 30°C...
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This product is guaranteed against faulty materials and manufacture for a period of one year from the date of purchase. Hyco will in its sole discretion replace, repair or refund any faulty unit. Incorrect installation and failure to follow correct operating instructions are excluded.
Need help?
Do you have a question about the Wave HW30A and is the answer not in the manual?
Questions and answers
I've just fitted a HW30A, and it does not work when I wave my hand in front, but if if remove the cover whilst still live, it comes on and produces hot water, can you help?
If the Hyco HW30A is not activating when a hand is waved in front of it, possible issues could include:
1. Power supply problem – The unit may not be receiving power due to incorrect wiring or a tripped circuit.
2. Infra-red sensor malfunction – The sensor may be blocked, dirty, or faulty, preventing it from detecting hand movement.
3. Internal flow valve not properly set – If the valve is not fully closed during assembly, the control may not function correctly.
4. Cover or temperature control dial misalignment – If the dial is not properly engaged with the valve spindle, the unit may not operate correctly.
Check electrical connections, clean the sensor, and verify the correct installation of the cover and control dial.
This answer is automatically generated