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Problem
The spin phase does
not operate or the
washing cycle lasts lon-
ger than usual.
There is water on the
floor.
You cannot open the
appliance door.
The appliance makes an
unusual noise and vi-
brates.
The washing results are
not satisfactory.
Too much foam in the
drum during the wash-
ing cycle.
After the washing cycle,
there are some deter-
gent residues in the dis-
penser drawer.
The appliance does not
dry or does not dry cor-
rectly.
The laundry is full of dif-
ferent colours fluff.
32
•
Set the spin programme.
•
Make sure that the drain filter is not clogged. Clean the filter, if neces-
sary. Refer to "Care and cleaning".
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there is
not water leakages.
•
Make sure that the water inlet hose and the drain hose have no dam-
ages.
•
Make sure you use the correct detergent and the correct quantity of it.
•
Make sure that a washing programme that ends with water in tub, has
not been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the
Authorised Service Centre.
If you need to open the door, please read carefully "Emergency door
opening".
•
Make sure the levelling of the appliance is correct. Refer to "Installa-
tion instruction".
•
Make sure that the packaging and/or the transit bolts are removed.
Refer to "Installation instruction".
•
Add more laundry in the drum. The load may be too small.
•
Increase the detergent quantity or use a different detergent.
•
Use special products to remove the stubborn stains before you wash
the laundry.
•
Make sure that you set the correct temperature.
•
Decrease the laundry load.
•
Reduce the quantity of detergent or the number of tablets or single-
dose detergents.
•
Make sure that the flap is in the correct position (UP for powder deter-
gent - DOWN for liquid detergent).
•
Make sure you have used the detergent dispenser according the indi-
cations given in this user manual.
•
Turn the water tap on.
•
Make sure the drain filter is not clogged.
•
Reduce the laundry load.
•
Make sure you have set the correct cycle. if necessary, set again a
short drying time.
The fabrics washed in the previous cycle released fluff of a different col-
our:
•
The drying phase helps to eliminate some fluff.
•
Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the special pro-
gramme to clean it (refer to "Fluff in the fabrics" for more details).
Possible solution
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