Limited Warranty - SMC Networks SMC2335W EZ Connect User Manual

Limited Warranty

Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free
from defects in workmanship and materials, under normal use and service, for the applicable
warranty term. All SMC products carry a standard 90-day limited warranty from the date of
purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace
any product not operating as warranted with a similar or functionally equivalent product, during
the applicable warranty term. SMC will endeavor to repair or replace any product returned under
warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering
new products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be
accomplished via the enclosed product registration card or online via the SMC website. Failure to
register will not affect the standard limited warranty. The Limited Lifetime warranty covers a
product during the Life of that Product, which is defined as the period of time during which the
product is an "Active" SMC product. A product is considered to be "Active" while it is listed on the
current SMC price list. As new technologies emerge, older technologies become obsolete and
SMC will, at its discretion, replace an older product in its product line with one that incorporates
these newer technologies. At that point, the obsolete product is discontinued and is no longer an
"Active" SMC product. A list of discontinued products with their respective dates of
discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty
All products that are replaced become the property of SMC. Replacement products may be either
new or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty
or the remainder of the initial warranty, whichever is longer. SMC is not responsible for any
custom software or firmware, configuration information, or memory data of Customer contained
in, stored on, or integrated with any products returned to SMC pursuant to any warranty.
Products returned to SMC should have any customer-installed accessory or add-on components,
such as expansion modules, removed prior to returning the product for replacement. SMC is not
responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any
product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on the outside of the package will be
returned to customer at customer's expense. For warranty claims within North America, please
call our toll-free customer support number at (800) 762-4968. Customers are responsible for all
shipping charges from their facility to SMC. SMC is responsible for return shipping charges from
SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN
QUESTION, AT SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR
USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING
AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR
WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER