Related Manuals for HP Z43
Summary of Contents for HP Z43
- Page 1 Maintenance and Service Guide Z43 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 7: Rear Components
Rear components Component Function Power button Turns the monitor on or off. Function buttons Navigate through the OSD menu based on the indicators above the buttons that are activated while the OSD menu is open. NOTE: You can assign the function buttons in the OSD menu to quickly select the most commonly used operations. -
Page 8: Locating The Serial Number And Product Number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. - Page 9 Spec label...
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Page 10: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description #ASSY Front cover Z43 #OSD Button Z43 #OSD BD Z43 #Lens Z43 #Front logo Z43 #ASSY Panel Z43... -
Page 11: How To Order Parts
#ASSY IF BD Z43 #ASSY LED Driver BD Z43 #ASSY CONN BD Z43 #ASSY Hinge BKT Z43 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number POWER BD MA43HHC-BGBL-HU(C) 755.A2403.A001... - Page 12 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
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Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 Remove the RC: 1) Pull the release button to Remove Stand Base From Display Head 2) Use tool to release Rear Cover from bottom repair holes to remove Rear cover 3) Remove Back cover from Display Head by remove 4 screws 4) Remove Bracket Assy from Display Head (remove 5 screws，remove cable)
- Page 15 5) Remove Hinge from display head (remove screws) 6) Remove shielding cover from display head (remove screws)
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Page 16: Power Board
The power board part number is 755.A2403.A001. Before removing the power board, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Remove the power board: 1) The HP Z43 power board no connector:... - Page 17 2) Locate the part number location on the board. 3) Pin solder with soldering iron and absorber. 4) Lift the connector up and away from the PCB.
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Page 18: Connector Repair
Connector repair This procedure includes HDMI, Display Port, Mini Display Port, USB-C, USB-A and Phone Jack connectors. The connectors are on the main board (board part number 7ZB.A2401.A008). The connector identifiers are as follows: Connector Location Phone Jack HDMI HDMI1 Mini DP USB-C USB4,USB5... -
Page 19: Hdmi Connector Hdmi1
2) Lift the phone jack from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. HDMI connector HDMI1 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 20: Dp Connector Dp1
3) Lift the HDMI connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. DP connector DP1 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 21: Mini Dp Connector Dp2
3) Lift the DP connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. Mini DP connector DP2 Repair the Mini DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 22: Usb-A Connector Usb1/Usb2/Usb3
2) Use a hot air gun to melt the solder on the pins. 3) Lift the USB-C connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB-A connector USB1/USB2/USB3 Repair the USB-A connector: 1) Use a hot air gun to melt the solder on the pins. -
Page 23: Function Test
2) Lift the USB-A connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item... - Page 24 on the rear of the monitor to the On position. Video cable is improperly connected. Connect the video cable properly. System is in Sleep mode. Press any key on the keyboard or move the mouse to exit Sleep mode. Video card is incompatible. Open the OSD menu and select the Input Control menu.
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Page 25: Index
Index components rear components, 4 rear, 4 removal connector repair, 15 power board, 13 features, 3 RC, 10 firmware updates, 2 removal and replacement procedures, 10 function test, 20 returning to customer, 2 how to order parts, 8 RoHS (2002/95/EC) requirements, 2 illustrated parts catalog, 7 safety information, 1 parts, 7...
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