Warranty - High tech health Transcend TR-2 Owner's Manual

WARRANTY

Your High Tech Health Transcend® Sauna is warranted to be free from manufacturing defects
in material and workmanship:
1) Heaters: 5 years from date of purchase
2) Electronics (not related to the stereo): 5 years from date of purchase
3) Cabin: 5 years from date of purchase
4) Stereo System: 1 year from date of purchase
This warranty does not cover any problems that result from external causes such as
accident, abuse, normal wear and tear, misuse, or problems with electrical power or water
damage. Nor does it cover any problems resulting from unauthorized servicing, failure to follow
product use instructions, any modification, small cracks or color change due to aging, or failure
to perform preventative maintenance. The sauna must be purchased and installed in the United
States or Canada within one year of the manufactured date. Freight charges to and from the
customer are the responsibility of the customer. This includes freight charges for warranty
replacement parts shipped to enable the services of your sauna. Replacement parts are
inspected and tested for quality and covered under the warranty for the remainder of its duration.
High Tech Health International's responsibility for malfunctions and defects in product is
limited to repair and replacement as set forth in this warranty statement, for the term of the
warranty period. Except for the express warranties contained in this warranty statement, High
Tech Health International disclaims all other warranties and conditions of merchantability and
fitness for a particular purpose, statutory or otherwise. Some jurisdictions do not allow the
exclusion of certain implied warranties or conditions, or limitations on how long an implied
warranty or condition lasts. Therefore, the foregoing exclusions and limitations may not apply
to you.
Neither High Tech Health International, Inc., nor any of its representatives accept liability
beyond the remedies provided for in this warranty statement or for special, indirect,
consequential, or incidental damages, including, without limitation, any liability for third-party
claims against you for damages, or for products not being available for use. In no case shall
our liability be more than the amount you paid for the product that is the subject of a claim. This
is the maximum amount for which we are responsible. Some provinces do not allow the
exclusion or limitation of special, indirect, incidental, or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty is non-transferable and applies to the original purchaser only. This warranty
gives you specific legal rights, and you may also have other rights that vary from jurisdiction to
jurisdiction. Any customer disputes will be referred to binding third party arbitration.
Specifications are subject to change without notice.
What do I do if I need warranty service?
Please call us at 1-888-878-8300 (or at +1 303-413-8500 and select customer service).
© 2022, 2023 High Tech Health International, Inc.
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