Page 1 User Manual of Product 1: Epson EcoTank ET-8550 A3 Print/Scan/Copy Wi-Fi Photo Ink Tank Printer, With Up To 2 Years Worth Of Ink Included...
Page 2 ET-8500/ET-8550 User's Guide...
Page 4: Table Of Contents
Using Power Saving Settings ......................28 Changing the Sleep Timer Settings ....................28 Changing the Power Off Timer Settings ..................29 Epson Connect Solutions for Smartphones, Tablets, and More ............30 Setting Up Epson Connect Services....................30 Using Epson Email Print ....................... 31 Using Epson Remote Print ......................
Page 5 Using Windows 10 Mobile Printing ....................36 Using Epson Print and Scan App with Windows Tablets ..............37 Using the Mopria Print Service ......................37 Wi-Fi or Wired Networking........................39 Network Security Recommendations ....................39 Wi-Fi Infrastructure Mode Setup......................40 Selecting Wireless Network Settings from the Control Panel ............
Page 6 Changing the Language of the Printer Software Screens ............116 Changing Automatic Update Options ..................117 Printing with the Built-in Epson Driver - Windows 10 S..............118 Selecting Print Settings - Windows 10 S..................118 Printing on a Mac ..........................122 Selecting Basic Print Settings - Mac ...................
Page 7 Changing Default Scan Job Settings ..................146 Starting a Scan Using Epson ScanSmart ..................147 Starting a Scan Using the Epson Scan 2 Icon ................148 Starting a Scan from a Scanning Program................... 150 Starting a Scan from a Smartphone or Tablet................152 Scanning a Document or Photo in Epson ScanSmart ..............
Page 8 Additional Scanning Settings - Main Settings Tab ............... 172 Additional Scanning Settings - Advanced Settings Tab ............... 173 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........174 Image Format Options......................... 175 Scan Resolution Guidelines ......................176 Using Memory Cards with Your Product ....................
Page 9 Checking Ink and Maintenance Box Levels - Windows ............... 219 Checking Ink and Maintenance Box Levels - Mac ............... 221 Disabling Special Offers with Windows ..................222 Purchase Epson Ink and Maintenance Box..................223 Ink Bottle and Maintenance Box Part Numbers ................224 Refilling the Ink Tanks ........................224 Maintenance Box Replacement .......................
Page 10 Cleaning the Paper Guide ........................ 243 Cleaning the Paper Path ........................246 Cleaning the Translucent Film......................248 Cleaning the Paper Rollers ......................250 Checking the Number of Sheets Fed....................253 Checking the Number of Sheets on the LCD Screen..............254 Checking the Sheet Counter - Windows ..................
Page 11 Incorrect Colors ........................... 307 Solving Scanning Problems ......................308 Scanning Software Does Not Operate Correctly ................. 308 Cannot Start Epson Scan 2 ......................309 Scanning is Slow ......................... 310 Cannot Send Scans to a Cloud Service..................310 Solving Scanned Image Quality Problems ..................310...
Page 12 Ripple Patterns Appear in an Image .................... 314 Streaks Appear in All Scanned Images ..................315 Scanned Image Edges are Cropped ................... 315 Resetting the Epson Scan 2 Settings ..................315 Solving Memory Card Problems....................... 316 Memory Card Does Not Fit Into a Slot ..................316 Cannot View or Print Photos from a Memory Card or Device ............
Page 13 Binding Arbitration and Class Waiver ....................341 Trademarks ............................344 Copyright Notice..........................344 libTIFF Software Acknowledgment....................345 A Note Concerning Responsible Use of Copyrighted Materials........... 346 Default Delay Times for Power Management for Epson Products ..........346 Copyright Attribution ........................346...
Page 14: Et-8500/Et-8550 User's Guide
ET-8500/ET-8550 User's Guide Welcome to the ET-8500/ET-8550 User's Guide. For a printable PDF copy of this guide, click here. Note: The ET-8500 illustrations and menu screens are shown throughout this guide, unless noted otherwise.
Page 15: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Page 16: Product Parts - Front
Product Parts - Front Rear paper feeder Rear paper support Rear paper feeder cover Edge guides Control panel (raise or lower to adjust) CD/DVD tray slot CD/DVD tray...
Page 17 power button and light Front cover Output tray Paper cassette 1 Paper cassette 2 Edge guides Parent topic: Product Parts Locations...
Page 18: Product Parts - Inside
Product Parts - Inside Scanner unit Maintenance box cover Ink tank unit Print head Ink tank cover Ink tank cap...
Page 19: Product Parts - Back
Document cover Scanner glass Memory card slot USB port for external USB devices Parent topic: Product Parts Locations Product Parts - Back AC inlet Rear cover (duplexer) LAN port USB port for computer connections Rear paper feed slot Paper feed unit (for rear paper feed slot) Parent topic: Product Parts Locations Using the Control Panel...
Page 20: The Lcd Screen
Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing LCD Screen Language Viewing Animations Turning Off Auto Selection Mode Parent topic: Product Basics The LCD Screen Displays the Supply Status screen Displays the network connection status Displays the Quiet Mode screen Displays the Help screen...
Page 21: Status Icon Information
Settings options Displays available options Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Displays the Supply Status screen. Displays the network connection status; select the icon to set up or change your network connection.
Page 22: Navigating The Lcd Screen
Icons Description There is a problem with the indicated setting; select the icon for information on resolving the problem. Parent topic: Using the Control Panel Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items...
Page 23: Entering Characters On The Lcd Screen
To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count Moves the cursor left or right...
Page 24: Adjusting Control Panel Sounds
Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character On-screen keypad Cancels entry and closes the keypad Deletes the previous number Select when you are finished...
Page 25: Adjusting The Screen Brightness
1. Select the home icon, if necessary. 2. Select Settings > Basic Settings > Sound. You see a screen like this: 3. Select Normal Mode or Quiet Mode. Note: You can also press the icon on the home screen to switch between Normal Mode and Quiet Mode.
Page 26: Changing Lcd Screen Language
2. Select Settings > Basic Settings > LCD Brightness. Note: If you want to change the background color entirely, select Settings > Basic Settings > Background Color. 3. Select the – or + button to adjust the brightness. 4. Select OK to exit. Parent topic: Using the Control Panel Changing LCD Screen Language...
Page 27: Viewing Animations
You see a screen like this: 3. Select a language. 4. Select the home icon to exit. Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
Page 28: Turning Off Auto Selection Mode
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Select the left arrow button to view the previous step Indicates your overall progress through the animation...
Page 29: Using Power Saving Settings
You see a screen like this: 3. Select Off for the options displayed as necessary. 4. Select the home icon to exit. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 30: Changing The Power Off Timer Settings
You see a screen like this: 3. Select a time period between 1 and 60 minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
Page 31: Epson Connect Solutions For Smartphones, Tablets, And More
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services...
Page 32: Using Epson Email Print
Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 33: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 34: Using The Epson Smart Panel Mobile App
Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up your Epson product and then print, copy, or scan with your networked Epson product. Epson Smart Panel also lets you check ink levels and product status.
Page 35: Voice-Activated Printing
1. Connect your product to your network. See the link below. 2. Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature.
Page 36: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 37: Using Fire Os Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 38: Using Epson Print And Scan App With Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 39 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print. Parent topic: Product Basics...
Page 40: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 41: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 42: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 43 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 44: Setting Up Wireless Printing From A Smartphone Or Tablet
Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product. Epson Smart Panel is available on iOS and Android devices.
Page 45: Wi-Fi Direct Mode Setup
Smartphone to Product Already Connected to Wi-Fi in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
Page 46: Enabling Wi-Fi Direct Mode (Simple Ap)
(up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
Page 47: Wi-Fi Protected Setup (Wps)
Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.
Page 48: Printing A Network Status Sheet
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7.
Page 49: Printing A Network Connection Report
3. Select Settings > Network Settings > Network Status > Print Status Sheet. You see a screen like this: 4. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
Page 50: Network Connection Report Codes And Messages
You see a screen like this: 4. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
Page 51 Error code Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product.
Page 52 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 53 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 54 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 55 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 56: Changing Or Updating Network Connections
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Page 57: Changing A Usb Connection To A Wi-Fi Connection
Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet.
Page 58: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 59 You see a screen like this: 3. Select Wi-Fi (Recommended) > Change Settings > Others > Disable Wi-Fi. 4. Select Start Setup to disable Wi-Fi. 5. Select Close. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 60: Loading Paper
Turning Off the Paper Mismatch Alert Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings for Each Source - Control Panel Paper or Media Type Settings - Printing Software Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and other media in these sizes in the upper cassette: •...
Page 61 2. Open the front cover. 3. Pull out the upper cassette (labeled 1 on the cassette). Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position.
Page 62 4. Slide the edge guides out. 5. Insert paper in the cassette with the glossy or printable side facedown.
Page 63 Note: Make sure the paper does not extend beyond the triangle symbol at the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
Page 64 7. Keeping the cassette flat, slide it into your product. Note: If you slide the cassette too far into the product, turn the product off and on again. The cassette moves to the correct position. 8. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings.
Page 65: Loading Paper In Cassette 2 (Lower Cassette)
Parent topic: Loading Paper Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear of Your Product Selecting the Paper Settings for Each Source - Control Panel Loading Paper in Cassette 2 (Lower Cassette) You can load envelopes and paper up to this size in the lower cassette: Letter (8.5 ×...
Page 66 3. Pull on the front cover to slide out the lower cassette. 4. Slide the edge guides out.
Page 67 5. Do one of the following: • Insert paper with the glossy or printable side facedown. • Insert up to 10 envelopes, printable side down and flap edge left, as shown.
Page 68 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 7. Keep the cassette flat as you slide it into your product. 8. Select the size and type of paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings.
Page 69 Always follow these paper loading guidelines: • Load only the recommended number of sheets or envelopes. • Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. •...
Page 70: Loading Paper In The Rear Of Your Product
Loading Paper in the Rear of Your Product You can load paper in a variety of types and sizes using the rear paper feeder. You can also load one sheet of long or specialty paper in the rear paper feed slot in the back of the product. Rear paper feeder Rear paper support Rear paper feeder cover...
Page 71 You see this screen: 2. Select How To.
Page 72 3. Select Load paper. 4. Select one of the options.
Page 73 5. Select Rear Paper Feeder or Rear Paper Feed Slot, depending on your print job. 6. Select the icon to scroll through the paper loading instructions. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
Page 74: Turning Off The Paper Mismatch Alert
• Papers held together with tape, staples, or paper clips • Envelopes with adhesive surfaces or windows • Pre-punched papers Parent topic: Loading Paper Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Selecting the Paper Settings for Each Source - Control Panel Turning Off the Paper Mismatch Alert...
Page 75: Paper Loading Capacity
4. Select Close to exit. Parent topic: Loading Paper Paper Loading Capacity See the table here for the loading capacity of the paper cassettes and rear paper feeder. For the rear paper feed slot, you can load one sheet of paper or one envelope at a time. For thick paper or card stock (0.61 to 1.3 mm), you can load one sheet in the following sizes: •...
Page 76 Envelopes — 10 envelopes Epson Paper Capacity Paper type Loading capacity Cassette 1 (upper) Cassette 2 (lower) Rear paper feeder Epson Bright White — 100 sheets 40 sheets Premium Paper Epson Bright White Pro — 100 sheets 40 sheets Paper...
Page 77: Double-Sided Printing Capacity
Paper type Loading capacity Cassette 1 (upper) Cassette 2 (lower) Rear paper feeder Epson High Quality Ink — 100 sheets 40 sheets Jet Paper Epson EcoTank — 100 sheets 40 sheets Premium Paper Epson Presentation — 100 sheets 40 sheets*...
Page 78: Borderless Paper Type Compatibility
Note: Borderless printing is not available for double-sided printing. You cannot print double-sided from Cassette 1 (upper) or the rear paper feed slot. Manual double-sided printing is only available if Epson Status Monitor 3 is enabled. Manual double-sided printing capacity...
Page 79 • Epson Bright White Premium Paper • Epson Bright White Pro Paper • Epson EcoTank Premium Paper • Epson High Quality Ink Jet Paper • Epson Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy •...
Page 80: Compatible Epson Papers
(U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Page 81 S042180 11 × 14 inches S041468 (279 × 356 mm)* A3 (11.7 × 16.5 inches S041260 [297 × 420 mm])* Epson Photo Paper Glossy Letter (8.5 × 11 inches S041141 [216 × 279 mm]) S041649 S041271 11 × 17 inches S041156 (279 ×...
Page 82: Selecting The Paper Settings For Each Source - Control Panel
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...
Page 83 You see a screen like this: Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off (AirPrint is disabled in this setting). 3. Select Paper Setup. 4.
Page 84: Paper Or Media Type Settings - Control Panel
Letterhead paper Letterhead Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Velvet Fine Art Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy...
Page 85: Paper Or Media Type Settings - Printing Software
Letterhead Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Velvet Fine Art Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...
Page 86: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 87 1. Open the document cover. 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Page 88 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
Page 89: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 90: Restoring Photos While Copying
9. When you are ready to copy, select Start Copy or select the Copy icon. Note: To cancel copying, select Cancel. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them.
Page 91 You see a screen like this: 4. Select Copy/Restore Photos. 5. Make sure the Restore Color setting is set to On. 6. Select your other paper and print settings as necessary, then select To Placing Originals. 7. Place your original photos on the scanner glass. 8.
Page 92: Copying Books, Id Cards, Or Borderless Photos
Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.
Page 93: Copying Options
11. For ID Card and Book Copy, follow any on-screen instructions to place the rest of your originals and select Start Scanning. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Page 94 Copying option Available settings Description 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, scroll down and select the orientation and binding edge for 1>2-Sided your originals or copies. Density selector Varying levels Adjusts the lightness or darkness of copies Advanced Settings Copying option Available settings...
Page 95 Copying option Available settings Description Clear All Restore all copy settings to their defaults Settings Parent topic: Copying...
Page 96: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 97: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 98 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Page 99: Paper Source Options - Windows
Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Double-sided Printing Capacity Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 100: Multi-Page Printing Options - Windows
Draft For draft printing on plain paper. Standard For everyday text and image printing. High For photos and graphics with high print quality. Best For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
Page 101 • Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge. 2. Click the Settings button. You see this window:...
Page 102 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
Page 103: Double-Sided Printing Options - Windows
Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 104: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 105 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 106: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 107: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 108: Header/Footer Settings - Windows
Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 109: Selecting A Printing Preset - Windows
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 110 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets.
Page 111: Selecting Extended Settings - Windows
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 112: Extended Settings - Windows
You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 113 Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Remove white borders Removes white margins that may appear when you print borderless photos.
Page 114: Printing Your Document Or Photo - Windows
Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Use a Mixture of Color Inks to Create Black Mixes color inks to create composite black when printing at standard quality on plain paper or envelopes.
Page 115: Checking Print Status - Windows
Related tasks Selecting Basic Print Settings - Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. •...
Page 116: Selecting Default Print Settings - Windows
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 117: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 118: Changing Automatic Update Options
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
Page 119: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 120 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 121 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 122 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 123: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 124: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 125 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 126 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as Borderless or Rear Paper Feed Slot.
Page 127 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10.
Page 128: Paper Source Options - Mac
Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 (upper) as the paper source.
Page 129: Selecting Page Setup Settings - Mac
Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 130: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 131 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2.
Page 132: Double-Sided Printing Options And Adjustments - Mac
4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job.
Page 133: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 134: Selecting Printing Preferences - Mac
Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product.
Page 135: Printing Preferences - Mac
5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 136: Printing Your Document Or Photo - Mac
Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 137: Printing From A Smartphone Or Tablet
Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson...
Page 138: Printing With Epson Photo
Photo+. Features include image corrections and adjustments, and adding text and stamps to photos. We recommend printing on genuine Epson photo paper for the best results. Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo+ software. See the Epson Photo+ help utility for more information.
Page 139: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet...
Page 140 • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 141: Scanning To A Memory Device
Scanning to a Memory Device You can scan an original and save the scanned image to a memory card or external USB device. 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product.
Page 142: Scanning To A Connected Computer
You can save the scanned file as a JPEG or PDF file. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, Epson ScanSmart, and Event Manager on your computer before scanning to your computer.
Page 143 6. Select Save as PDF and choose one of the following options: • Preview on Computer to preview and edit the scan in Epson ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file.
Page 144: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 145: Setting Up A Wsd Port (Windows 7/Windows Vista)
You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
Page 146: Control Panel Scanning Options
2. Print a network status sheet so you can identify the network name and model name for your product on the network. 3. Click or Start and select Computer. 4. On the left side of the window, select Network. 5. Locate your product on the Network screen, right-click it, and select Install. 6.
Page 147: Changing Default Scan Job Settings
Start > All Programs or Programs > Epson Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.
Page 148: Starting A Scan Using Epson Scansmart
Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Page 149: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 150 You see an Epson Scan 2 window like this:...
Page 151: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 152 You see an Epson Scan 2 window like this:...
Page 153: Starting A Scan From A Smartphone Or Tablet
Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
Page 154 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
Page 155 The original is scanned. When scanning is complete, you see a screen like this: Note: To change between document or photo editing options, select Change Mode. 5. In Document Editing Mode, you can review, edit, or reorder the scanned images as follows: •...
Page 156: Saving A Scan
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
Page 157: Attaching A Scan To Email
• Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document or Photo in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
Page 158: Sending A Scan To A Cloud Service
4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document or Photo in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
Page 159: Printing A Scan
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
Page 160 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.
Page 161: Selecting Epson Scansmart Settings
Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
Page 162: Changing The Scan Settings
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.
Page 163 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Page 164: Changing The File Name Settings
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
Page 165: Changing The Save Settings
• Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
Page 166 You see a screen like this: 2. Click the Save Settings tab.
Page 167: Save Settings
4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
Page 168 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Page 169: Customizing Action Icons
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Page 170: Scanning In Epson Scan 2
Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 171 You see this window:...
Page 172 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the following: •...
Page 173: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 174: Additional Scanning Settings - Advanced Settings Tab
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals.
Page 175: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 176: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 177: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 178 • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...
Page 179: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Related references...
Page 180 2. Open the front cover. 3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit.
Page 181: Removing A Memory Card
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Removing a Memory Card Parent topic: Using Memory Cards with Your Product Related references Memory Card Specifications Removing a Memory Card...
Page 182: Printing From A Memory Card
3. Push in the memory card, then pull it straight out of the slot. Parent topic: Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product. Viewing and Printing Photos Printing Photo Layouts from a Memory Card with a Template Printing ID Photos from a Memory Card Creating and Printing a Greeting Card Template...
Page 183 4. Select Print Photos. 5. Select Print and select OK. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected.
Page 184 • To select all photos or a group of photos, select the menu icon and select Select All Photos. Note: The number of prints you select for each photo will be multiplied by the number of copies you select before printing. 7.
Page 185: Memory Card Or External Usb Device Print Settings
10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit. Parent topic: Viewing and Printing Photos Related references Memory Card or External USB Device Print Settings Related tasks Inserting a Memory Card Related topics Loading Paper...
Page 186 Print settings Available Description options Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least amount for borderless prints (you may see some white border) Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality...
Page 187: Printing Photo Layouts From A Memory Card With A Template
Print settings Available Description options Clear All Settings Restores all paper and print settings to their defaults. Parent topic: Viewing and Printing Photos Related tasks Viewing and Printing Photos From the LCD Screen Printing Photo Layouts from a Memory Card with a Template You can print one or more photos from a memory card in special layouts on various sizes of photo paper.
Page 188 5. Select Collage and select OK. You see a screen like this: 6. Select Photo Collage and select one of the displayed layout options. 7. Select a background type and design, if necessary. Note: If you see a message telling you that loading photos is complete, select OK. 8.
Page 189 Note: If you select more photos than will fit in the layout you selected, the layout automatically extends to multiple sheets. 9. If you need to edit a photo, select Single View during photo selection and select the left or right arrow to scroll to the photo you want to edit.
Page 190: Printing Id Photos From A Memory Card
Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 × 6 inches (102 × 152 mm). 1.
Page 191 You see a screen like this: 6. Select Print Photo ID. Note: If you see a message telling you that loading photos is complete, select OK. You see a screen like this: 7. Select any layout position on the sheet. 8.
Page 192 9. If you need to edit a photo, select Single View during photo selection and select the left or right arrows to scroll to the photo you want to edit. You see a screen like this: Lets you zoom in and out of the photo. Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary.
Page 193: Creating And Printing A Greeting Card Template
Related tasks Inserting a Memory Card Related topics Loading Paper Creating and Printing a Greeting Card Template Before you start, make sure plain paper is loaded and your memory card is inserted. 1. Select the home icon, if necessary. 2. Select Various Prints. You see a screen like this:...
Page 194 3. Select Greeting Card and select OK. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photo: • Select the thumbnail image of the photo you want to print and select Next. •...
Page 195: Printing A Greeting Card From A Template
Related tasks Inserting a Memory Card Printing a Greeting Card from a Template Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1.
Page 196: Transferring Photos On A Memory Card
5. Select Edit to adjust image settings, if necessary. 6. Open the document cover and place the template facedown on the scanner glass against the triangle in the lower right corner. Note: Select How To to view instructions on the LCD screen. 7.
Page 197: Transferring Photos From A Memory Card To Your Computer
You see a screen like this: 4. Select your connection type. 5. Select the home icon to exit. Parent topic: Transferring Photos on a Memory Card Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product.
Page 198 • Mac with a network connection: Select the hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4.
Page 199: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 200 You see a screen like this: 3. Select Print Settings. 4. Select the paper and print settings you want to use. 5. When you are done, select .
Page 201: Print Settings - Camera
6. Select Photo Adjustments. 7. Select the photo adjustments you want to use. 8. Select the home icon to exit. After you select settings, you are ready to connect your camera and print your photos. Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks...
Page 202 Print settings Available options Description Paper Setting Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette) Cassette 1> 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option)
Page 203: Photo Adjustments - Camera
Print settings Available options Description Print Info on Photos Camera Settings Prints some Exif camera settings, such as shutter speed, f-ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Available on borderless photos in these sizes: 4 ×...
Page 204: Connecting And Printing From A Camera
Photo Available options Description Adjustments settings Fix Red-Eye Off - Current Does not automatically fix the red-eye effect in photos On - Current Automatically fixes the red-eye effect in photos Filter Turns off the filter setting Sepia Applies a sepia tone filter to the viewed or printed photo B&W Applies a black-and-white filter to the viewed or printed photo...
Page 205: Printing From A Camera Wirelessly
4. Connect the USB cable that came with your camera to the USB port on the front of your product and to your camera. Note: Use a USB cable that is no longer than 6.5 ft (2 m). 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product.
Page 206: Viewing Or Printing From A Usb Flash Drive Or External Device
2. Load the paper you want to print on. 3. Turn on your camera. 4. Set up the camera's wireless network connection. See the documentation that came with your camera for details. Note: Connect the camera to the same network that your product uses. You can print a Network Status sheet to view your product's network settings.
Page 207 Note: Epson cannot guarantee the compatibility of your device. 1. Remove any memory cards from the product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 208 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product.
Page 209: Printing Personalized Projects
Printing Personalized Projects You can print a variety of personalized projects, including some with a photo background. Printing a Personalized Project Printing a Personalized Project You can print patterned paper, calendars, lined paper, graph paper, music sheets, stationery with a photo background, or coloring book pages.
Page 210 • Writing Papers lets you print lined or unlined note paper with one of your own photos in the background. • Copy to CD/DVD lets you print a variety of projects onto a CD/DVD or jewel case insert: • Print on CD/DVD lets you print one or more photos from a memory card or external USB device directly onto an ink jet-printable CD, DVD, or Blu-ray Disc.
Page 211: Printing On Cds/Dvds
Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Photo+ software.
Page 212 1. Burn your files, music, or video onto your disc before printing on it. 2. Select the home icon, if necessary. 3. Select Output Tray to close the output tray, if necessary. 4. Remove the CD/DVD tray from beneath Cassette 2 (lower).
Page 213: Copying Onto A Cd/Dvd
5. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instructions to load the disc into the CD/DVD tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. Caution: Do not turn off the product with a CD or DVD loaded in it.
Page 214 1. Load the CD, DVD, or plain paper you want to print on. 2. Select the home icon, if necessary. 3. Select Various Prints. You see a screen like this: 4. Select Copy to CD/DVD and select OK. 5. Select Copy to CD/DVD and follow the instructions on the LCD screen to do one of the following: •...
Page 215 6. If necessary, adjust the inner and outer diameter of your CD as shown on the screen, and select Select Type. You see a screen like this: 7. Do one of the following: • To print on a CD or DVD, select Print on CD/DVD. Select How To to view CD loading instructions or select Installed if the CD is already loaded.
Page 216: Refilling Ink And Replacing The Maintenance Box
Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
Page 217 Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.
Page 218: Checking The Ink And Maintenance Box Levels
Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is consumed from all ink tanks during printing and when performing maintenance operations, such as cleaning the print head. Ink may also be consumed when the product is turned on. •...
Page 219: Checking The Ink Levels On Your Product
Checking the Ink Levels on Your Product To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower line on the ink tanks. If any of the ink tanks are below the lower line, fill them to the upper line on the ink tank.
Page 220: Checking Ink And Maintenance Box Levels - Windows
2. Select the icon and select Proceed. You see the remaining ink capacity of the maintenance box. 3. Select OK to exit the screen. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer.
Page 221 You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement...
Page 222: Checking Ink And Maintenance Box Levels - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
Page 223: Disabling Special Offers With Windows
Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
Page 224: Purchase Epson Ink And Maintenance Box
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
Page 225: Ink Bottle And Maintenance Box Part Numbers
552520 Maintenance box part number: C9345 Parent topic: Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Make sure you have a new ink bottle handy and have read the ink safety precautions before you begin. You can continue to use the product even if one or more ink tanks are not filled all the way. However, for the most accurate ink level monitoring, fill all the ink tanks up to the upper line.
Page 226 Caution: If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1. Turn on your product. 2. Lift up the scanner unit until it locks into place. 3.
Page 227 4. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 228 5. Insert the ink bottle into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank.
Page 229 8. Repeat the previous steps as necessary for each ink tank you need to refill. 9. Close the ink tank cover. 10. Lower the scanner unit. 11. Select Maintenance > Fill Ink and follow the on-screen instructions to reset the ink levels. Note: Make sure you reset the ink levels for all inks you refilled;...
Page 230: Maintenance Box Replacement
Related concepts Purchase Epson Ink and Maintenance Box Related tasks Checking the Ink Levels on Your Product Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
Page 231 Related tasks Checking Maintenance Box Status on the LCD Screen...
Page 232: Adjusting Print Quality
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper path.
Page 233: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
Page 234 If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic:...
Page 235: Checking The Nozzles Using A Computer Utility
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
Page 236: Print Head Cleaning
5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 237: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
Page 238: Cleaning The Print Head Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic:...
Page 239 2. Load a few sheets of plain paper in Cassette 2 (lower). 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
Page 240 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...
Page 241: Print Quality Adjustment
Print Quality Adjustment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to adjust the print quality. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality...
Page 242 5. Select one of the following options: • Vertical Alignment if your printout is blurry or contains vertical ruled lines that are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Page 243: Power Cleaning
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Paper Path Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning. If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12 hours before running another Power Cleaning.
Page 244: Cleaning The Paper Guide
If the print quality did not improve, turn off the product and wait at least 12 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 245 You see a screen like this: 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. If the paper is still smeared with ink, follow the next steps. 7.
Page 246 10. Gently pull out the output tray. 11. Moisten a cotton swab with a little water.
Page 247: Cleaning The Paper Path
12. Use the cotton swab to wipe the two white rollers. Gently rotate the rollers to clean them completely. Caution: Do not use tissue paper to clean the rollers. The print head nozzles may be clogged with lint. 13. Connect the power cord and any interface cables. Parent topic: Adjusting Print Quality Related tasks...
Page 248 3. Disconnect any connected cables. 4. Open the scanner unit. Caution: Do not touch the areas shown below. Doing so may cause a malfunction.
Page 249: Cleaning The Translucent Film
5. Use a cotton swab to wipe off ink from the parts inside the product as shown. Caution: Do not use tissue to clean the inside of the product; the print head nozzles may become clogged with lint. 6. Close the scanner unit. 7.
Page 250 4. Open the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film...
Page 251: Cleaning The Paper Rollers
Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film.
Page 252 4. Open the scanner unit. 5. Make sure the ink tank caps are securely closed. 6. Close the ink tank cover and the scanner unit.
Page 253 7. Remove the paper cassettes. 8. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product.
Page 254: Checking The Number Of Sheets Fed
9. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 10. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. 11.
Page 255: Checking The Number Of Sheets On The Lcd Screen
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed...
Page 256: Checking The Sheet Counter - Mac
Checking the Sheet Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. Select Printer and Option Information. You see this window: 2. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed...
Page 257: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use alcohol or paint thinner to clean the product or you may damage it.
Page 258: Transporting Your Product
4. Clean the scanner glass and the document cover with a soft, dry, clean cloth. If necessary, use a small amount of glass cleaner on the cloth. Caution: Do not spray glass cleaner directly on the glass and wipe off all remaining liquid. Do not press the glass surface with any force.
Page 259 Caution: During transportation and storage, follow these guidelines: • When lifting the printer, place your hands in the positions shown below. Do not hold printer at the front and back. When carrying the printer, hold it steadily to prevent injury.
Page 260 • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
Page 261 3. Close the rear paper feeder and the front cover as shown below. ET-8500: ET-8550: 4. Turn off the product. 5. Wait for the power light to turn off, then unplug the power cable. Caution: Do not unplug the power cable before the power light is off. Otherwise, the print head does not return to the home position and the ink can dry out, making printing impossible.
Page 262 7. Lift up the scanner unit. 8. Make sure the print head is in the home position on the right and move the transportation lock to the transport position.
Page 263 Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 9. Open the ink tank cover. 10. Make sure the ink tank caps are securely closed.
Page 264 11. Close the ink tank cover. 12. Secure the print head to the case with tape as shown.
Page 265 13. Lower the scanner unit. Caution: Be careful not to trap your hand or fingers when closing the scanner unit. Otherwise, you may be injured. 14. Place the printer in the plastic bag supplied with your product and fold it closed. 15.
Page 266: Solving Problems
Solving USB Device Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
Page 267: Viewing The Help Screen
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 268 The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, select OK.) service life.
Page 269 Power Cleaning. If it still has not improved after Support. that, contact Epson for support. Install the Epson Event Make sure Epson Event Manager and Epson ScanSmart are installed on Manager software on your computer. the computer to use this feature.
Page 270 LCD screen message Condition/solution Check the following if a Make sure your product and computer are properly connected and all computer is not found. necessary software is installed. Make sure the computer is turned on. You may need to adjust the settings in your firewall or security software. - Connection between the printer and the computer (USB or...
Page 271 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 272: Running A Product Check
Related tasks Refilling the Ink Tanks Using AirPrint Checking for Software Updates Related topics Wi-Fi or Wired Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
Page 273: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 274: Solving Setup Problems
You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen. 4.
Page 275: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 276: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We...
Page 277: Product Cannot Connect To A Wireless Router Or Access Point
Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Wired Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems...
Page 278: Network Software Cannot Find Product On A Network
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Page 279: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 280: Wireless Network Connection Is Unstable On A Mac
Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.
Page 281: Cannot Print Over A Network
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Page 282: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 283: Solving Copying Problems
Restart the product. • If the Firewall function is active, the product may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your product, and click Add.
Page 284: Product Makes Noise When It Sits For A While
Related concepts Print Head Maintenance Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Paper Cassettes Paper Jam Problems Inside the Product...
Page 285: Paper Jam Problems In The Paper Cassettes
• Run the paper guide cleaning utility to clean the paper path. • Clean the roller inside the printer to remove any dust on the paper path. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. •...
Page 286 2. Remove both paper cassettes. 3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them.
Page 287: Paper Jam Problems Inside The Product
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing From the LCD Screen...
Page 288 3. Remove any jammed paper inside. Caution: Do not touch the flat white cable, the translucent film, or the metal print head rail inside your product.
Page 289: Paper Jam Problems In The Rear Cover
4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassettes Paper Jam Problems in the Rear Cover Paper Specifications Paper Feeding Problems...
Page 290 2. Extend the rear paper support and tilt it back. 3. Press the buttons to release the rear cover and remove it from your product.
Page 291 4. Carefully remove any jammed paper from inside the product. 5. Remove any jammed paper from the rear cover.
Page 292 Caution: Do not touch the parts shown below; otherwise, they may be damaged. 6. Reinsert the rear cover into your product. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 293: Rear Paper Support Problems
Rear Paper Support Problems If the rear paper support for the rear paper feeder comes off, you can reinsert it as shown. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...
Page 294: Nothing Prints
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...
Page 295: Product Icon Does Not Appear In Windows Taskbar
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 296 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders,...
Page 297: Solving Page Layout And Content Problems
2. Right-click the EPAUDF01.AUD file and select Delete. 3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Paper or Media Type Settings - Printing Software Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows...
Page 298: Too Many Copies Print
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 299: Incorrect Margins On Printout
Related tasks Checking the Ink Levels on Your Product Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Selecting Printing Preferences - Mac Printing Your Document or Photo - Windows Printing Your Document or Photo - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...
Page 300: Incorrect Characters Print
Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software.
Page 301: Incorrect Image Size Or Position
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
Page 302: Solving Print Quality Problems
• Make sure the paper type setting matches the type of paper you loaded. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. •...
Page 303 • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head. • Adjust the print quality in the product software. •...
Page 304: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 305 • Adjust the print quality in the product software. • Clean the paper path. • Do not press too hard on the original or the document cover when you are scanning originals on the scanner glass. • Clean the scanner glass. •...
Page 306: Faint Printout Or Printout Has Gaps
Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...
Page 307 • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 308: Incorrect Colors
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 309: Solving Scanning Problems
Refilling the Ink Tanks Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Send Scans to a Cloud Service Parent topic:...
Page 310: Cannot Start Epson Scan 2
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 311: Scanning Is Slow
• The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed.
Page 312: Image Consists Of A Few Dots Only
Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: •...
Page 313: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.
Page 314 Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 315: Characters Are Not Recognized During Conversion To Editable Text (Ocr)
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.
Page 316: Streaks Appear In All Scanned Images
1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select...
Page 317: Solving Memory Card Problems
Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product.
Page 318: Cannot Transfer Photos To Or From A Memory Card Or Device
card or select one group of photos at a time. Check the specifications for the maximum number of photos. Parent topic: Solving Memory Card Problems Related references Memory Card Specifications External Device Specifications Supported Data Specifications Related tasks Inserting a Memory Card Connecting and Printing from a Camera Related topics Viewing and Printing Photos...
Page 319: Cannot View Or Print From A Usb Device
Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: •...
Page 320: Solving Cd/Dvd Problems
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Photo+ software. See the Epson Photo+ help utility for details. CD/DVD Jam Problems...
Page 321: Uninstall Your Product Software
Image Not Centered on CD/DVD • If you are printing from a computer, adjust the print position using the Epson Photo+ software. See the Epson Photo+ help utility for details. • If you are printing from the control panel, adjust the printing position using the product menus.
Page 322 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 323: Uninstalling Product Software - Mac
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 324 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 325: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 326: Mac System Requirements
• Windows Server 2003 SP2 or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support...
Page 327: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 328: Printable Area Specifications
Paper types Plain paper and thick paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 329 Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.62 inches (41 mm) minimum Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Note: When printing from the rear paper feed slot, you cannot print in the area 0.8 inch (20 mm) from the bottom edge.
Page 330: Scanning Specifications
16 bits per pixel internal 1 bit per pixel external Light source Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
Page 331: Dimension Specifications
The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature.
Page 332: Electrical Specifications
Width Stored: 20.6 inches (523 mm) Printing: 20.6 inches (523 mm) Depth Stored: 14.9 inches (379 mm) Printing: 29.8 inches (758 mm) Weight 24.5 lb (11.1 kg) (without ink or power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Rated frequency range 50 to 60 Hz...
Page 333: Interface Specifications
Interface type Hi-Speed USB (Device Class for computers); USB 3.0 cables not supported Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
Page 334: Supported Data Specifications
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive 700MB maximum capacity (CD-RW is not supported) DVD-ROM/DVD-R/Blu-ray drive 4.7GB maximum capacity (DVD-RW, DVD+R, DVD+RW, DVD-...
Page 335 Wi-Fi channels 5 GHz*: W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/132/136/140) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 Wi-Fi Direct channels 5 GHz*: W52 (36/40/44/48) W58 (149/153/157/161/165) 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode Wi-Fi Direct (Simple AP) Note: Wi-Fi Direct (Simple AP) mode available for IEEE 802.11b.
Page 336 Frequency range Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 U.S. Outdoor use Outdoor use Outdoor use allowed* Outdoor use allowed allowed allowed Canada Outdoor use Outdoor use Outdoor use allowed* Outdoor use prohibited allowed allowed...
Page 337: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 338: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 339 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 340: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson...
Page 341: Fcc Compliance Statement
• Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way.
Page 342: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
Page 343 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 344 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 345: Trademarks
Wi-Fi Direct is a registered trademark of Wi-Fi Alliance General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved.
Page 346: Libtiff Software Acknowledgment
Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
Page 347: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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