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TROUBLESHOOTING
38
Problem
Doors will not
Food packages are blocking
close correctly
the door open.
or pop open.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
The doors were removed
during product installation
and not properly replaced.
Refrigerator is not leveled
properly.
Doors are
The gaskets are dirty or
difficult to
sticky.
open.
Door was recently closed.
Refrigerator
Leveling legs are not
wobbles
adjusted properly.
or seems
Floor is not level.
unstable.
Lights do not
LED interior lighting failure.
work.
Refrigerator
The Hygiene Fresh filter
has an unusual
may need to be set to the
odor.
POWER setting or replaced.
The interior of
The refrigerator is located
the refrigerator
near a fire source, such as a
is covered with
fireplace, chimney or candle.
dust or soot.
Possible Causes
Solutions
Rearrange food containers to clear the door
and door shelves.
Push bins all the way in and put crisper
cover, pans, shelves and baskets into
their correct positions. See the Using Your
Refrigerator section for more information.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section.
See Door Alignment in the Height
adjustment section to level refrigerator.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters
the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refer to the Leveling and Door Alignment
section.
It may be necessary to add shims under
the leveling legs or rollers to complete
installation.
The refrigerator compartment lamp is LED
interior lighting, and service should be
performed by a qualified technician.
Set the Hygiene Fresh filter to the POWER
setting. If the odor does not go away within
24 hours, the filter may need to be replaced.
See the Replacing the Hygiene Fresh filter
section for replacement instructions.
Make sure that the refrigerator is not located
near a fire source, such as a fireplace,
chimney, heater or candle.
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