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Troubleshooting
The Samsung
Smart Home app is
successfully connected
to my dryer but does
not run.
Information codes
If the dryer fails to operate, you may see an information code on the display. Check the
table below and try the suggestions.
Information code
tC
tC5
dC
HC
9C2
5C
AC6
3C
For any codes not listed above, or if the information code continues to appear, call for
service.
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• Exit and restart the Samsung Smart Home app or unplug
your router and then reconnect it.
• Remove the Smart Home Adapter, and reconnect it
properly. Then, try again.
Meaning
Air temperature sensor issue
Compressor temperature
sensor issue
Running the dryer with door
open
Compressor overheat
Low voltage detected
Water tank full
Drain pump is out of order
Check communications
between the main and the
inverter PBAs.
Check the motor for operation.
Action
Clean the lint filter and/or heat
exchanger. If this continues, call for
service.
Wait 2-3 minutes. Turn the power on
and restart.
Close the door and restart.
If this continues, call for service.
Call for service.
Check if the power cord is plugged
in. If this continues, call for service.
Empty the water tank, turn the
power on, and restart. If this
continues, call for service.
• Depending on the state, the dryer
may automatically returns to
normal operation.
• Turn the dryer off and turn it on
again. Then, restart the cycle.
• If the information code continues
to appear, call for service.
• Try restarting the cycle.
• If the information code continues
to appear, call for service.
2017-05-25
11:55:38
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