LG DLGX7801 E Series Owner's Manual page 48

48 SMART FUNCTIONS
Smart Diagnosis
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow the
instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow the
instructions for audible diagnosis provided in the LG
ThinQ application.
1 Press the Power button to turn on the appliance.
• Do not press any other buttons.
2 Hold the mouthpiece of your phone in front of
the or logo.
3 Press and hold the Temp. button for 3 seconds
or longer while continuing to hold your phone
near the logo.
Keep the phone in place untill the tone
4
transmission has finished. The display will count
down the time. Once the count down is over and
the tones have stopped, the diagnosis will be
displayed in the application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.