Majestic TRILLIANT30IN Owner's Manual
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Majestic TRILLIANT30IN Owner's Manual

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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity. High temperatures
could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance
NOTICE: DO NOT discard this manual!
Models:
TRILLIANT25IN
TRILLIANT30IN
TRILLIANT35IN
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certified kit is used.
Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner's Manual • 2571-981 Rev. B • 5/23
Owner's Manual
Care and Operation
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and must be installed for
the protection of children and other at-risk
individuals.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.majesticproducts.com.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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  • Page 1 Pour demander un exemplaire en français de ce Manuel gases, unless a certified kit is used. du propriétaire, visitez www.majesticproducts.com. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 2: Welcome

    00,000 00,000 00,000 MIN. MIN. INPUT INPUT BTUH: BTUH: 00,000 00,000 00,000 00,000 Serial Serial XXXXXXXX XXXXXXXX ORIFICE ORIFICE SIZE: SIZE: #XXXXX #XXXXX #XXXXX #XXXXX (Serie): (Serie): Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 3: Table Of Contents

    C. Contact Information ......35  = Contains updated information. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 4: Limited Lifetime Warranty

    Firebox and heat exchanger, FlexBurn® System Limited 3 years Lifetime (engine, inner cover, access cover and fireback) None 1 Year All purchased replacement parts Page 1 of 2 4021-645M 9/21 Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 5 EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 2 of 2 4021-645M 9/21 Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 6: Product Specific Information

    HHT Factory Trained or NFI certified professionals. B. Glass Specifications This appliance is equipped with ceramic glass. Replace glass only with ceramic glass. Please contact your dealer for replacement glass. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 7: Important Safety And Operating Information

    • Keep remote controls out of reach of children. Figure 3.1 Clear Space Requirement - All Models • Never leave children alone near a hot fireplace, whether operating or cooling down. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 8: General Operating Parts

    For APPLIANCE SURROUND additional finishing guidelines, see Section 8 Installation Manual. Figure 3.3 Good Faith Wall Surface Temperatures Above Appliance Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 9 Sugges ons on how to further reduce TV temperatures: Increase “A” dimension. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.4 Good Faith TV Guidelines Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 10: Before Lighting Appliance

    • Verify collar slide plate screw is attached see Figure 3.5. BE SURE SLIDE PLATE SCREW IS FULLY TIGHTENED. Figure 3.5 Collar slide Plate Screw Detail Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 11: Lighting Instructions (Ipi)

    For additional information on operating your Keep burner and control compartment clean. See installation and operating instructions Hearth & Home Technologies fireplace, please 593-913K accompanying appliance. refer to www.hearthnhome.com. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 12: Appliance Break-In

    See Section G. This break-in will ensure optimum speed control of the fan during subsequent use. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 13: Operation During A Power Outage - Intellifire Touch

    If not installed correctly, module functions that require the AC power. damage could occur. A complete wiring diagram is included in the Electrical section of the appliance installation manual. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 14 USB battery pack active USB CONNECTION to run the gas appliance. CONTROLS CAVITY Figure 3.3 HEARTH BATTERY BACKUP Figure 3.4 Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 15 IFT-RC400, IFT-RC150 or wired wall switch. 2. If multiple control options are installed, the IFT-ECM will respond to the last command from the wired wall switch, IFT-RC400 or IFT-RC150. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 16 If the IFT-ECM re-enters the lock-out condition after these steps, call your dealer for service. SURROUND RESET SWITCH Figure 3.9 Surround Reset Switch Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 17: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 18 Verify top latches are fully engaged and then fasten the Figure 4.3 Glass Seal Plate two bottom latches using the supplied multi-purpose tool. • Reinstall door or decorative barrier front. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 19 CAUTION: Be sure to reinstall the component heat shield before firing the appliance. Components will overheat without the heatshield in place. CAUTION: Be sure to reinstall wires into the retaining clips. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 20: Maintenance Tasks - Qualified Service Technician

    • Verify that the collar slide plate screw is installed. See Figure 3.5. • Remove all foreign objects. • Verify unobstructed air circulation. • Ensure no wire connections become disengaged. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 21 • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 22: Frequently Asked Questions And Troubleshooting

    (4 AA batteries required). Refer to Section 3.I for more details. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to locate a dealer. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 23: Frequently Asked Questions - Intellifire Touch Controls (Ift-Rc400)

    90 seconds. If this failure appliance did not start. Try again period of appliance inactivity. persists, contact dealer for service. by pressing Flame On. Gas control system failure. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 24: Troubleshooting

    If open or shorted, replace valve. Check valve harness wire continuity, if open replace 6-pin harness. Pilot won’t light, there is no noise Spark coil failure. Replace ECM. or spark, 2 Red/2 Green Lockout. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 25 Check resis- Damaged pilot assembly. tance between tip of sense rod and IFT-ECM connector, should be less than 1 ohm. Replace pilot assembly if damage is de- tected. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 26: Reference Materials

    Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one. For more information refer to the instructions supplied with your decorative barrier front. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 27: Service Parts

    B. Service Parts Service Parts Beginning Manufacturing Date: Jun 2023 25” Gas Insert - DV Ending Manufacturing Date: Active Log Set Assembly Part number list on following page. 05/23 Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 28 SRV2537-014 Refractory Assembly SRV2537-076 Hearth Refractory SRV2537-703 Seal, Glass Frame 2531-122 Glass Door Assembly GLA-2531 2201-024 Power Cord GFK-160A Additional service part numbers appear on following page. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 29 TRILLIANT30IN Service Parts Beginning Manufacturing Date: Jun 2023 30” Gas Insert - DV Ending Manufacturing Date: Active Log Set Assembly Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 30 SRV2538-014 Refractory Assembly SRV2538-076 Hearth, Refractory SRV2538-703 Seal, Glass Frame 2532-122 Glass Door Assembly GLA-2532 2201-024 Power Cord GFK-160A Additional service part numbers appear on following page. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 31 TRILLIANT35IN Service Parts Beginning Manufacturing Date: Jun 2023 35” Gas Insert - DV Ending Manufacturing Date: Active Log Set Assembly Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 32 SRV2538-014 Refractory Assembly SRV2539-076 Hearth, Refractory SRV2539-703 Seal, Glass Frame 2533-122 GLA-2533 Glass Door Assembly Power Cord 2201-024 GFK-160A Additional service part numbers appear on following page. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 33 2326-191 22.7 Tray, Component & Wire 2532-172 22.8 2532-301 Assembly, USB-C Bracket 22.9 Cable, B Type AC Module SRV2326-152 Additional service part numbers appear on following page. Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...
  • Page 34 Pilot Orifice Propane 593-526 Regulator NG NGK-DXV-50 Regulator Propane SRVLPK-DXV-50 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

  • Page 35: Contact Information

    This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945E Printed in U.S.A. - Copyright 2023 Majestic • TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual • 2571-981 Rev. B • 5/23...

This manual is also suitable for:

Trilliant25inTrilliant35in

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