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12.1 What to do if...
Problem
You cannot activate or oper-
ate the oven.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
It takes too long to cook the
dishes or they cook too
quickly.
Steam and condensation
settle on the food and in the
cavity of the oven.
The display shows an error
code that is not in this table.
12.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
Possible cause
The oven is not connected
to an electrical supply or it is
connected incorrectly.
The oven is deactivated.
The clock is not set.
The necessary settings are
not set.
The automatic switch-off is
activated.
The Child Lock is on.
The fuse is blown.
The lamp is defective.
The temperature is too low
or too high.
You left the dish in the oven
for too long.
There is an electrical fault.
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
Remedy
Check if the oven is correctly
connected to the electrical
supply (refer to the connec-
tion diagram if available).
Activate the oven.
Set the clock.
Make sure that the settings
are correct.
Refer to "Automatic switch-
off".
Refer to "Using the Child
Lock".
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
Replace the lamp.
Adjust the temperature if
necessary. Follow the advice
in the user manual.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
• Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows the
error code again, contact
the Customer Care De-
partment.
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