Related Manuals for Kronos Timekeeper 400 Series
Summary of Contents for Kronos Timekeeper 400 Series
- Page 1 Maintenance and Troubleshooting Guide Series 400 Terminal This document provides information on maintaining the Series 400 terminal and resolving any user problems. Document Part Number: 4701182-001 Document Revision: B...
- Page 2 The information in this document is subject to change without notice and should not be construed as a commitment by Kronos Incorporated. Kronos Incorporated assumes no responsibility for any errors that may appear in this manual. This document or any part thereof may not be reproduced in any form without the written permission of Kronos Incorporated.
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Page 3: Table Of Contents
Contents About This Guide Guide Organization ..................viii Conventions ....................ix Abbreviations and Terms ................x Related Documents ..................xii Chapter 1: Introduction The Series 400 Terminal and Its Parts ............1-2 Mainboard ....................1-2 Available Options ................1-3 The Field Replaceable Unit and Options ...........1-11 Maintenance Basics ..................1-12 Tools Required for Maintenance ............1-12 Safety Considerations ................1-12... - Page 4 Chapter 4: Troubleshooting Terminal Hardware Failures ..............4-2 Power-Up Failures ..................4-7 Badge-Reading Problems ................4-9 Keypad Problems ..................4-11 Lead-Acid Battery Backup Failures ............4-12 Communications Problems ..............4-14 Serial Troubleshooting ..............4-14 Ethernet Troubleshooting ..............4-16 Kronos Incorporated...
- Page 5 Contents Token Ring Troubleshooting .............4-19 Chapter 5: Changing Terminal Firmware Using the Correct Versions ................5-2 About the Flash Utility .................5-2 About the Boot-EPROM ..............5-2 About the Flash Application Program ..........5-3 Softloading an Application with SL400 .............5-4 SL400 for Windows ................5-4 SL400 for DOS ..................5-7 Chapter 6: Using Maintenance Mode Command Modes Overview ...............6-2...
- Page 6 Contents Kronos Incorporated...
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Page 7: About This Guide
About This Guide This guide is specifically written for Kronos Customer Service Representatives and all others who install, maintain, and service the Series 400 terminal. The supported features for the Series 400 terminals vary among the applications. You should check your application documentation or with your sales representative to ensure that the application supports the features you need. -
Page 8: Guide Organization
Some basic maintenance information is provided as well as a section for customers that explains what to do before calling Kronos Global Support. Chapter 2, “Preventive Maintenance,” provides information on performing preventive maintenance on the Series 400 terminal such as replacing the lithium and lead-acid batteries and verifying the integrity of the network. -
Page 9: Conventions
Conventions Conventions This guide uses the following text conventions: Convention Note Emphasizes a key point. Caution Notifies you of potential damage to your data. Warning Notifies you of potential danger to you or damage to the hardware you are using. Heed all warnings. bold Indicates an important term or phrase. -
Page 10: Abbreviations And Terms
About This Guide Abbreviations and Terms The guide uses the following abbreviations and terms: Abbreviation Meaning alternating current Arbiter File Transfer Kronos Auxiliary Power Source American Wire Gauge BABT British Approvals Board for Telecommunications CCTV closed circuit television Conformité Européene... - Page 11 PROM programmable read-only memory random access memory TCP/IP Transmission Control Protocol/Internet Protocol ® Kronos Timekeeper Central software User Datagram Protocol Underwriter’s Laboratory Universal Product Code volts alternating current volts direct current Series 400 Terminal Maintenance and Troubleshooting Guide...
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Page 12: Related Documents
Series 400 Terminal Host Sofware Interface Guide (part number 4700692-001) provides information on configuring Series 400 terminals that interact with Kronos data collection and access control host applications. The guide also provides instructions configuring and communicating with Series 400 terminals that interact with host software other than Kronos applications. -
Page 13: Chapter 1 Introduction
A section specifically for customers is included on the things to do before calling Kronos Global Support and requesting a service call by a Customer Service Representative (CSR). This chapter contains the following sections:... -
Page 14: The Series 400 Terminal And Its Parts
Mainboard Kronos provides two types of mainboards for the Series 400 terminal: the 186 board and the 177 board. Some of the connections on the 177 board differ from the connections on the 186 board. The following figure shows in detail the 186... -
Page 15: Available Options
The Series 400 Terminal and Its Parts Legend LCD cable connector (P2) Keypad cable connector (P1) Ethernet option connector (P3) LEDs (mounted on back side of board) Modem, Token Ring, or twinaxial option connector (J2) RS-485 termination/biasing switch (SW1) Not used and not on all mainboards (P4) Optics assembly (OP1) (mounted on back side of board beneath metal optics shield) RS-232/RS-485 configuration switch (SW2) 10 I/O board cable connector (P5) - Page 16 Remote indicator lights/Megabeep External beeper/Remote swipe bar code reader/ Wand bar code reader port (TB1) Kronos RS-485 remote swipe bar code reader RS-485/Termination jumper (SB1) Kronos RS-485 remote swipe bar code reader port (TB3) I/O port (TB4) for master synch and other less used hardware options...
- Page 17 The Series 400 Terminal and Its Parts Battery Backup Board You can install an optional 12 VDC lead-acid battery and battery backup board in the Series 400 terminal to provide it with up to 12 hours of full functionality. There is another battery backup board that provides auxiliary power for the proximity reader.
- Page 18 Series 400 terminals and a host to connect to a standard Ethernet network. TCP/IP UDP is the network protocol used for sending and receiving messages. The following figure illustrates the Ethernet option board and its connectors: Legend Mainboard connector (J1) Flash Output jack (P1) ST-NIC chip Kronos Incorporated...
- Page 19 The Series 400 Terminal and Its Parts Token Ring Board You can install an optional Token Ring board in the Series 400 terminal. This board provides direct connection from Series 400 terminals to the AS/400 Token Ring network. The following figure illustrates the Token Ring board: Legend 18-36 Volt supply cable (P6) DB9 output (P1)
- Page 20 Each of these option boards makes it possible to establish communications over telephone lines between the host and the Series 400 terminal. The following figure illustrates the high-speed modem option board and its connectors: Legend RJ-11 jack for the telco cable Mainboard connector (P1) Kronos Incorporated...
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