Hisense 40K360M Manual page 8

SYMPTOMS
On some channels getting
another language or sometimes
no sound at all.
Not getting all of my cable
channels on the television or I'm
only getting 13 channels.
[CH / V] don't work when I
set the Channel to Cable? They
work with the Air setting?
Remote control does not work.
Trouble Shooting
That would indicate that the MTS mode on your unit is set to SAP mode. We suggest
setting the MTS mode to either Stereo or Mono . For further instruction, please see
Audio Adjust or MTS/SAP in your user manual.
SAP is Second Audio Program. It's a second audio channel that is usually used for a
second language or descriptive audio for the visually impaired.
MTS stands for Multichannel Television Sound, a standard that allows the encoding
of 3 channels of audio within a standard NTSC (analog) video signal to a television.
A television that is able to receive MTS Stereo allows you to watch television with
stereo sound.
Check the cable connection for an incoming signal. Make sure the signal is coming
OK. Best way to confirm signal is to use another TV and/or contact your cable
company.
Reprogram your channels. Press [MENU] button on your TV remote control, change
Input Source setting to "Cable", then use "Auto Channels Search" to reprogram your
channels.
After switching to Cable, please auto program the channels. The TV will "remember" all
the channels then the TV will allow you to surf the channels with [CH /V] buttons.
Confirm that TV still has power and is operational.
Change the batteries in the remote control.
Check if the batteries are correctly installed.
Clean the front of the remote control (LED window).
If using a universal remote, be sure to select the TV mode on the remote.
If the remote still does not work:
• Remove and reinstall the batteries correctly to reset the remote or install new
batteries.
• Press the Power button to turn on the TV. With a universal remote if you have reset
or changed the batteries you will need to reprogram the remote for the other units.
Check if there is obstruction between the remote control and the TV.
TIP: If you have a digital camera / camera phone, you can aim the front of the remote
at camera lenses (at this time, the camera should set on camera mode, not play
mode). Observe the camera screen while pressing a button on the remote control; you
should see flashing light on the screen. If there is no light observed, the remote control
is not working. You need to repair or replace the remote control.
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POSSIBLE SOLUTIONS