Bose SOUNDTOUCH III Series Owner's Manual page 27

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Symptom
Cannot connect to
network
Intermittent or no
audio
Cannot play
Bluetooth audio
Bass is too heavy
or low
Solution
If your network information has changed or to connect your speaker to
another network, see page 14.
• Stop other audio or video streaming applications.
• Unmute or increase the volume on your speaker and mobile device.
• Unplug the power cord; reconnect after one minute.
• Restart your mobile device or computer and your router.
• Set up the SoundTouch® app first and perform all updates.
• Connect a mobile device (see page 17).
• Clear your speaker pairing list (see page 19).
• Try pairing a different mobile device.
On your mobile device:
• Disable and re-enable the Bluetooth feature.
• Remove your speaker from the Bluetooth menu. Connect again.
• Refer to your mobile device's documentation.
• See "Intermittent or no audio."
Adjust the bass level of your speaker in the app:
1. From within the app, select
select your speaker.
2. Adjust the bass level of your speaker.
T R O U B L E S H O O T I N G
> Settings > Speaker Settings and
E N G L I S H - 2 7

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