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Regency Plateau
Decorative Gas Appliance
WARNING:
If the information in these instructions
are not followed exactly, a fire or
explosion may result causing property
damage, personal injury or loss of life.
WARNING: For Outdoor Use Only.
Installation and service must be
performed by a qualified installer,
service agency, or the gas supplier.
WARNING:
Do not store or use gasoline, or other flammable vapors and liquids, in the vicinity of this or
any other appliance.
An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other
appliance.
Tested by:
920-282a
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
PTO50 Outdoor
®
DANGER - FIRE OR EXPLOSION HAZARD
If you smell gas:
• Shut off gas to the appliance.
• Extinguish any open flame.
• If odour continues, leave the area immediately.
• After leaving the area, call your gas supplier or fire
department.
Failure to follow these instructions could result in fire
or explosion, which could cause property damage,
personal injury, or death.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
Owners &
Installation Manual
Models: PTO50-NG11 / PTO50-LP11
www.regency-fire.com
06.15.23
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Table of Contents
Related Manuals for Regency Fireplace Products Plateau PTO50-NG11
Summary of Contents for Regency Fireplace Products Plateau PTO50-NG11
- Page 1 Owners & Regency Plateau PTO50 Outdoor ® Installation Manual Decorative Gas Appliance Models: PTO50-NG11 / PTO50-LP11 www.regency-fire.com WARNING: DANGER - FIRE OR EXPLOSION HAZARD If the information in these instructions If you smell gas: are not followed exactly, a fire or •...
- Page 2 To the New Owner: Congratulations! You are the owner of a state-of-the-art Outdoor Decorative Gas Appliance by Regency . The Regency Plateau PTO50 Outdoor ® ® decorative gas appliance has been designed to provide you with all the warmth and charm of a fire at the flick of a switch. The Regency Plateau PTO50 Outdoor Decorative Gas Appliance has been approved by Warnock Hersey/Intertek for both ®...
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Page 3: Table Of Contents
table of contents Copy of Safety Decal ..........4 Conversion from NG to LP ........18 PTO50 Decal Location ..........4 Wall Switch and Battery Installation ......20 Wall Switch and Battery Installation for Two Units..21 dimensions Optional Hardwire Kit Installation ......22 PTO50 Unit Dimensions ..........5 AC Adaptor Installation ..........25 PTO80 (PTO50 joined with PTO30 joined end to end) ..6 PTO50 Drain Installation (Recommended) ....26... -
Page 4: Copy Of Safety Decal
safety decal This is a copy of the label that accompanies each PTO50 Outdoor decorative gas appliance. We have printed a copy of the contents here for your review. NOTE: Regency units are constantly being ® improved. Check the label on the unit and if there is a difference, the label on the unit is the correct one. -
Page 5: Pto50 Unit Dimensions
dimensions PTO50 UNIT DIMENSIONS 57 1/2" 1461mm 14" 356mm 53 3/16" 8 1/4" 1352mm 210mm 56 7/16" 1433mm Gas Connection/Electrical connections if using optional Hardwire Kit. ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS. Regency Plateau PTO50 Outdoor Gas Fireplace ®... -
Page 6: Pto80 (Pto50 Joined With Pto30 Joined End To End)
dimensions PTO80 (PTO50 JOINED WITH PTO30 JOINED END TO END) 86 7/16" 2196mm 14" 356mm TOP VIEW Gas Connection/Electrical connections if 8 1/4" using optional Hardwire Kit. 210mm SIDE VIEW END VIEW Regency Plateau PTO50 Outdoor Gas Fireplace ®... -
Page 7: Pto100 (2 X Pto50 Joined End To End)
dimensions PTO100 (2 X PTO50 JOINED END TO END) 106 7/16" 2703mm TOP VIEW 14" 356mm Gas Connection/Electrical connections if 8 1/4" using optional Hardwire Kit. 210mm SIDE VIEW END VIEW FIREPLACE PRODUCTS INTERNATIONAL 3RD ANGLE TOLERANCES UNLESS PROJECTION OTHERWISE STATED ±1°... -
Page 8: Important Message
installation IMPORTANT MESSAGE DO NOT USE THIS APPLIANCE IF 4. To prevent injury, do not allow anyone who is ANY PART HAS BEEN UNDER WATER. unfamiliar with the operation to use the decora- SAVE THESE IMMEDIATELY CALL A QUALIFIED tive gas appliance. INSTRUCTIONS SERVICE TECHNICIAN TO INSPECT 5. -
Page 9: Installation Checklist
installation LOCATING YOUR INSTALLATION OUTDOOR DECORATIVE GAS APPLIANCE CHECKLIST 1. When selecting a location for your decorative gas appliance, ensure that the clearances are met. If installing a PTO100 or a PTO80, you must repeat steps 2 - 5 for both units. 2. -
Page 10: Important Information For Outdoor Fireplace Installations
installation IMPORTANT INFORMATION FOR OUTDOOR FIREPLACE INSTALLATIONS IMPORTANT THINGS TO REMEMBER • Never insulate around the body of the unit • Excessive heat retention in the firebox will lead to component failure • Correct Working Gas pressure is critical on “E” units and fireplace malfunction •... -
Page 11: Minimum Clearances To Combustibles
installation MINIMUM CLEARANCES TO COMBUSTIBLES The clearances listed below are minimum distances unless otherwise stated. A major cause of fires is failure to maintain required clearances (air space) to combustible materials. It is of the greatest importance that this decorative gas appliance be installed only in accordance with these instructions. Caution Requirements WARNING Fire hazard is an extreme risk... -
Page 12: Inner Framing Dimensions (Required)
installation INNER FRAMING DIMENSIONS (REQUIRED) PTO50 NOTE:FRAMING MATERIAL NOT SUPPLIED 56 3 4 1441 - / " ( NOTE: Framing materials must be non-combusti- Vent Grill ble when used within 5" of the unit. Location Vent Grill Combustible framing materials may be Location used outside the 5"... - Page 13 installation PTO100 106 3 4 2711 - / " ( Vent Grill Location Vent Grill Location TOP VIEW Vent Grill Location 106 3 4 2711 - / " ( Vent Grill Location Vent Grill Location Vent Grill Location 8 1 2 - / "...
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Page 14: Enclosure Vent Installation
installation PTO30/PTO50 OUTDOOR SERIES ENCLOSURE VENT INSTALLATION PTO30/PTO50 ENCLOSURE VENT INSTALLATION PTO30/PTO50 - Two (2) ventilation grills are required for all enclosures. The ventilation grill(s) must be placed at either end as shown to allow the air to circulate from one end to the other. This is to alleviate moisture and allow for air to circulate. Minimum recommended size 20" sq (508 mm²) ea. PTO60/PTO80/PTO100 - Four (4) ventilation grills are required for all enclosures. -
Page 15: Finishing
installation FINISHING FINISHING MATERIALS: Side nailing strips are adjustable for material from a minimum of 1/2" thick up to a maximum of 2-3/8" thick. The finishing materials cannot extend beyond the height of the burner. This burner is designed to be finished with non-combustible materials (ie. tile, granite, marble, brick, etc.) with a minimum thickness of 1/2"... -
Page 16: System Data
installation PILOT ADJUSTMENT 886 S.I.T. VALVE PTO50-NG11 SYSTEM DATA DESCRIPTION Max. Supply Pressure 14" WC (3.49 kPa) Periodically check the pilot flames. Correct Min. Supply Pressure 5" WC (1.25 kPa) 1) Manual high/low adjustment flame pattern has two strong blue flames: 2) Pilot adjustment 1 flowing around the flame sensor and 1 Manifold Pressure... -
Page 17: Joining Two Units End To End
installation JOINING TWO UNITS END TO END 4. Line the two units up end to end. Screw fireboxes together (one from NOTE: Two PTO50s or a PTO50 and PTO30 can be assembled end to end. each side). You must purchase the two units individually. 5. -
Page 18: Conversion From Ng To Lp
installation OUTDOOR SERIES CONVERSION FROM NG TO LP CONVERSION FROM NG TO LP THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !! IF IN DOUBT DO NOT DO THIS CONVERSION !! 4. Remove burner orifice with a 1/2" wrench. Use another wrench to Each Kit #646-969 contains one LP Conversion Kit... - Page 19 OUTDOOR SERIES installation 7. Re-install pilot cap. 8. Adjust air shutter to 1/4 inch open by loosening the screw on the air shutter. Retighten screw after adjustment. 9. Remove 8 screws on valve access cover. 10. Remove Hi/Lo pressure regulator by removing 2 screws as shown below. Reverse steps to install LP pressure regulator. (Be sure diaphragm and spring are removed from the original regulator.) HI/LO Pressure Regulator 11. Attach the label “This unit has been converted to LP” near or on top of the serial # decal. 12. Replace yellow “NG” label with red “LP” label. Make appropriate gas connections. 13. Reverse Steps 1-6 14. C heck all gas connections under normal operating pressure, for leaks, with soapy water. NOTE: If soap bubbles, this would indicate a gas leak. 15. Check inlet and outlet pressures. 16. Check operation of flame control. Regency Plateau PTO50 Outdoor Gas Fireplace ®...
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Page 20: Wall Switch And Battery Installation
OUTDOOR SERIES installation WALL SWITCH AND BATTERY INSTALLATION WALL SWITCH INSTALLATION (INCLUDED WITH UNIT) (INCLUDED WITH UNIT) The unit comes with low voltage wire and a battery extension wire installed. 6. Install supplied 4-AA batteries into the battery holder. Using velcro install battery holder to the backside of the battery compartment door. -
Page 21: Wall Switch And Battery Installation For Two Units
OUTDOOR SERIES installation PTO80 / PTO100 WALL SWITCH INSTALLATION WALL SWITCH AND BATTERY INSTALLATION FOR TWO UNITS (INCLUDED WITH UNIT) (INCLUDED WITH UNIT) NOTE: PTO80 is a PTO50 and PTO30 assembled end to end 6. Attach low voltage wires to the switch - ensure to attach on the right side PTO100 is two PTO50 units assembled end to end. -
Page 22: Optional Hardwire Kit Installation
installation OUTDOOR SERIES OPTIONAL HARDWIRE KIT INSTALLATION OPTIONAL HARD WIRE KIT INSTALLATION A hard wire kit is available for this unit as an option, to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the household wiring. This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. - Page 23 OUTDOOR SERIES installation 5. Plug in the supplied AC adaptor and run the wire through the bottom 10. HZO42/HZO60--Remove the burner tray by lifting up and out. of the outer box, be sure to use a grommet to protect the wire. 6.
- Page 24 installation 16. Installing the outer box into conventional framing: Studs to secure outerbox Framed opening, if not using steel stud framing kit. Framing Width Note: Finished materials would apply to Secure outer box 8" both if using the steel stud kit or to studs.
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Page 25: Ac Adaptor Installation
installation OUTDOOR SERIES AC ADAPTOR NSTALLATION AC ADAPTOR INSTALLATION A hard wire kit is available for this unit as an option (see hard wire kit instructions), to hard wire this appliance, a qualified electrician must remove the cord connection, and wire the appliance directly to the household wiring. This appliance must be electrically connected and grounded in accordance with local codes, if hard wired. -
Page 26: Pto50 Drain Installation (Recommended)
installation PTO50 DRAIN INSTALLATION (RECOMMENDED) Although this decorative gas appliance is designed to operate outdoors safely, rain and other sources of moisture may enter the burner area, which will cause water to collect inside the base of the unit. NOTE: When two PTO50s are joined together, installation of 4 drains is required (two per unit). To prevent excessive water collection, the installer should provide a way to drain the water from the base of the unit by building or installing a water collector before positioning the decorative gas appliance in its location. -
Page 27: Pto50 Wiring Diagram
installation PTO50 WIRING DIAGRAM This appliance does not require a 120V A.C. supply for operation. NOTE: 4 AA batteries must be installed in the battery pack to operate the burner switch. Do not use a 9 volt battery. Optional 0.886.001 Proflame Valve Standard Main On/Off Switch 1 of 10... -
Page 28: Glass Crystal/Basalt Volcanic Stones Installation
installation GLASS CRYSTAL / BASALT VOLCANIC STONES INSTALLATION Evenly spread the Glass Crystals/Firebeads and optional Basalt Volcanic Stones over the burner. Ensure the crystals/beads (or stones) do not overlap too much as this will effect the flame pattern. IMPORTANT NOTE: Only the supplied approved Glass Crystals/Firebeads and Basalt Volcanic stones are to be used with these fireplaces. -
Page 29: Optional Log Set Installation
installation OUTDOOR SERIES OPTIONAL LOG SET INSTALLATION NOTE: PTO50 requires 2 log sets and when two PTO50s are assembled end to end (PTO100), 4 log sets are required. LOG/TWIG SET INSTALLATION PTO80 (PTO50 + PTO30 assembled end to end) requires 3 log sets. Read the instructions below carefully and refer to the images. - Page 30 OUTDOOR SERIES installation 4. Install Log/Twig D on the right side of the burner, orient Log/Twig D to mirror Log D installed on the left as shown in Diagram 5. Diagram 5 5. Install Log/Twig E on the left side of the burner, orient Log/Twig E across Log/Twig D in the same way and in a similar position as shown in Diagram 6.
- Page 31 OUTDOOR SERIES installation 8. Install the opposite Log/Twig B on the right side of the burner , orient Log/Twig B in the same way and in a similar position as shown in Diagram 9 (mirror Log B as installed on the left side). Diagram 9 9.
- Page 32 OUTDOOR SERIES installation 12. Install the opposite Log/Twig F on the right side of the burner, orient Log/Twig F in the same way and in a similar position as shown in Diagram 13 (mirror Log F as installed on the left side). Diagram 13 13.
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Page 33: Optional Glass Surround/Windshield Installation Pto50
OUTDOOR SERIES installation OPTIONAL GLASS SURROUND/WINDSHIELD INSTALLATION OPTIONAL GLASS SURROUND/WINDSHIELD INSTALLATION PTO50 4 Piece Glass Surround PTO 50 Part N 647-932 Overall Dimensions: 58-15/16" long x 16-5/16" wide x 5-5/16" high 1. Remove metal fasteners from the corner brackets. 4b. Use supplied spacer tool to determine where the bottom bracket should be placed and secured. -
Page 34: Optional Glass Surround/Windshield Installation Pto100
installation OUTDOOR SERIES OPTIONAL GLASS SURROUND/WINDSHIELD INSTALLATION PTO100 GLASS SURROUND INSTALLATION 6 Piece Glass Surround NOTE: Due to the size/weight of this glass barrier--to avoid any breakage, have 2 people available to complete this installation. 4b. Use supplied spacer tool to determine where the bottom bracket PTO 100 (2 x PTO50) should be placed and secured. - Page 35 installation OUTDOOR SERIES 7. Set the mid connector brackets in between the 2 assembled glass wind- shields horizontally as shown below. Lift each end independently and slide into position in the bracket. When the tops of both sections are even, tighten the 2 Phillips head screws located on the mid connector.
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Page 36: Assembly Instructions For A Steel Stud - Table Framing Kit For Pto50
OUTDOOR BURNER installation ASSEMBLY INSTRUCTIONS FOR A STEEL STUD ASSEMBLY INSTRUCTIONS FOR A STEEL STUD TABLE FRAMING KIT FOR PTO50 TABLE FRAMING KIT FOR THE PTO50 BURNER Follow these instructions to construct a steel stud table for the PTO50 burner; Overall dimensions = 24"... - Page 37 installation OUTDOOR BURNER 3. Install six (6) inner vertical supports - secure each support with two (2) 1. Position each corner vertical support on lower frame and secure with screws to top frame and two (2) screws to bottom frame. four (4) screws each.
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Page 38: Assembly Instructions For A Steel Stud - Table Framing Kit For Pto100
OUTDOOR BURNER installation ASSEMBLY INSTRUCTIONS FOR A STEEL STUD ASSEMBLY INSTRUCTIONS FOR A STEEL STUD TABLE FRAMING KIT FOR PTO100 TABLE FRAMING KIT FOR THE PTO100 BURNER Follow these instructions to construct a steel stud table for the PTO100 burner (2 x PTO50 assembled end to end); 2 PTO50 framing kits are required to complete this assembly. - Page 39 installation OUTDOOR BURNER 3. Place top frame (Part A) onto corner vertical supports and secure to 1. Identify all 4 Part As from both kits. Cut along the perforation on each each vertical support (Part B) with four (4) screws. set so the modifi...
- Page 40 installation OUTDOOR BURNER Diagram 8- Outside vertical supports (B1) with screws locations 6. Repeat Steps 2-5 on the opposing 1/2 section of the frame. 7. Bring the opposing assembled framing sections together and join with 4 screws through both centre (Part Bs) on each side.. vent grill vent grill vent grill...
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Page 41: Operating Instructions
operating instructions OPERATING FIRST FIRE INSTRUCTIONS The first fire in your decorative gas appliance is part of the paint curing process. To ensure that the 1. Read and understand these instructions before paint is properly cured, it is recommended that you operating this appliance. -
Page 42: Copy Of Lighting Plate Instructions
operating instructions COPY OF LIGHTING PLATE INSTRUCTIONS The lighting plate is located on the underside of the table top on the unit. 42 | Regency Plateau PTO50 Outdoor Gas Fireplace ®... -
Page 43: Maintenance Instructions
maintenance MAINTENANCE INSTRUCTIONS 1. Always turn off the gas valve and unplug the batteries before cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a soft clean paint brush as the logs are fragile and easily damaged. 2. -
Page 44: Valve Assembly Replacement
maintenance VALVE ASSEMBLY REPLACEMENT 11. Remove 10 screws securing valve assembly. Turn the unit off and allow to cool to room temperature. 1. Turn off gas supply 2. Remove the pilot shield. 3. Remove glass crystals and log set, if installed. 4. -
Page 45: Gas Maintenance
maintenance Gas Maintenance GAS MAINTENANCE Recommended Annual Routine Maintenance for Gas Fireplaces, Stoves and Inserts In order for your Regency appliance to continue to provide comfort to your home periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates. Operational changes to look for can include, but are not limited to, extended start up time, increased fan noise, residue/carbon build up, white build up on the glass/firebox, increased operating noise etc. Should any of these or other conditions arise, discontinue use and schedule a service check with your local licensed gas technician. The list below shows items your licensed service technician will need to check and service at least annually. Clean Inspect Check • Glass • Pilot assembly • Voltage on thermocouple/thermopile (mil- • Interior bricks / panels • Burner livolt models) • Burner ports & burner air shutter • Pressure relief gaskets/doors • Ohms reading on flame sense (electronic •... -
Page 46: Parts Parts
parts list PARTS 647-574/P Valve Assembly - NG N/S 908-528 Label Propane Red 647-576/P Valve Assembly - LP N/S 904-687 Connector Clamp 3/8 CI-804 911-004 Valve Only NG 886 SIT IPI 0.886.002 N/S 911-018 Holder Battery W/9V Snap 4 Cell Stack 911-005 Valve Only LP 886 SIT IPI 0.886.003 N/S 932-012... - Page 47 parts list NOTE: Two PTO50s can be joined end to end = PTO100 A PTO50 can be joined to a PTO30 = PTO80 Regency Plateau PTO50 Outdoor Gas Fireplace ®...
- Page 48 parts list 646-900 Steel Stud Framing Pkgd PTO50 646-934 Burner Cover PTO50 646-950 Hardwire Kit PTO50 646-969 Conversion - LP PTO50 326-930 Ceramic Log Set Outdoors 946-775 Fireglass Black Reflective 1/4in. 5Lb Pkg 946-776 Fireglass Copper 1/4 in. 5Lb Pkg 946-777 Fireglass Starfire 1/4 in.
- Page 49 parts list tooltip 31 - PTO50-11 Windshield tooltip 32 - PTO100-11 Glass Windshield 647-932 Wind Shield Glass Surround PTO50 (complete) 647-942 Wind Shield Glass Surround PTO100 (complete) 948-053 Nickel Connector 2-Way 90 Deg. 3/8 in. Glass (PTO50/PTO100) 940-487/P Tempered Glass Sides (Each) 5" X 57 1/4" (PTO50/PTO100) 940-532/P Tempered Glass Sides (Each) 5"...
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Page 50: Warranty
warranty Limited Warranty FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S. customers) (collectively referred to herein as “FPI”) extends this Limited Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The items covered by this limited warranty and the period of such coverage is set forth in the table below. - Page 51 warranty Replacement units are limited to one per warranty term. Unit must be installed according to all manufacturers’ instructions as per the manual. All Local and National required codes must be met. The installer is responsible to ensure the unit is operating as designed at the time of installation. The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual.
- Page 52 warranty Limitations of Liability: The original purchaser’s exclusive remedy under this warranty, and FPI’s sole obligation under this warranty, express or implied, in contract or in tort, shall be limited to replacement, repair, or refund, as outlined above. IN NO EVENT WILL FPI BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL OR CONSEQUENTIAL COMMERCIAL DAMAGES OR DAMAGES TO PROPERTY.
- Page 53 warranty Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
- Page 54 warranty 54 | Regency Plateau PTO50 Outdoor Gas Fireplace ®...
- Page 56 Installer: Please complete the following information Dealer Name & Address: _______________________________________ ___________________________________________________________ Installer: ___________________________________________________ Phone #: ___________________________________________________ Date Installed: _______________________________________________ Serial #: ____________________________________________________ Printed in Canada Regency, Regency Plateau are trademarks of FPI Fireplace Products International Ltd. ® © Copyright 2023, FPI Fireplace Products International Ltd. All rights reserved.