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Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps, please
contact an authorised service person or qualified technician.
Problem
Oven does not switch
on.
No heat or oven does
not
warm up.
Cooking is uneven
within the oven.
Oven light (if available)
does not operate.
The oven fan (if
available) is noisy.
Transport
If you need to transport the product, use the original product packaging and carry it using its original case.
Follow the transport signs on the packaging. Tape all independent parts to the product to prevent damaging
the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance, especially the
external surfaces of the product, is protected against external threats.
Possible Cause
Power is switched off.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Oven shelves are incorrectly
positioned.
Lamp has failed.
Electrical supply is disconnected
or switched off.
Oven shelves are vibrating.
Solution
Check whether there is power
supplied. Also check that other
kitchen appliances are working.
Check that the oven temperature
control knob is set correctly.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door
unless you are cooking things that
need to be turned. If you open the
door often, the interior temperature
will be lower and this may affect the
results of your cooking.
Replace lamp according to the
instructions.
Make sure the electrical supply is
turned on at the wall socket outlet.
Check that the oven is level.
Check that the shelves and any bake
ware are not vibrating or in contact
with the oven back panel.
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