Frequently Asked Questions - lifeSMART HT1041 Manual

FREQUENTLY ASKED QUESTIONS

Please review these frequently asked questions on the next few pages prior to using your heater .
Q. My heater emits a strange odor when I first open the box and when I turn the heater on for the first
time. Why is this happening?
A . This is normal . This heater is treated with a special heat safe/resistant coating . This odor will
sometimes be present when the box is opened . When the coating is exposed to heat, it produces this
particular odor during the first few hours of operation . This will dissipate after the break-in period . If
you are sensitive to odors, you may want to pre-burn the unit in a garage with the door open until the
initial odor dissipates .
Q. If my heater runs on its max wattage setting, how many BTUs is that?
A. This heater is intended to be used as supplemental heat in areas most needed . It may take several
minutes to several hours to heat your area, depending on various factors . The below chart provides BTU
translations for different wattages .
WATTAGE
1,500
1,000
750
500
Q. Once I plug the unit in and turn it on, how long will it take to heat my room?
A. The heating process in the heater begins immediately upon powering on and setting the desired
temperature above the ambient temperature . A noticeable change in the ambient temperature of the
room will vary due to variables such as the location of the heater (in the home), floor plan and size of
the room, how well the room is insulated, how many doors/windows, how much bare concrete (acts as
a heat sink with any type of heating), the opening and closing of an exterior door, long hallways, high
ceilings, etc . Customers with smaller rooms experience quick heat changes . Rooms with larger and
open floor plans can expect up to 24 hours to completely heat up .
Q. I do not have a grounded outlet. Can I use adapters, a 2-prong power strip, or remove the ground
prong from the cord?
A. NO! If you do not have a grounded outlet, contact a certified electrician for advice . Removing or
altering any part of the heater's original design or intent (including the power cord) will void the
warranty and make you liable for any unexpected or hazardous results .
Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the same
time?
A. Yes, but make sure they are not plugged into the same circuit . Each heater requires its own minimum
15-amp circuit with no other items plugged into that circuit or outlet . This is because heaters are
considered appliances and draw out high amperage . If you are unsure your circuit meets these
requirements, verify with a certified electrician .
WARNING: Risk of fire, damage to property, or injury may result if requirements are not met .
Q. My heater's power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is
this normal?
A. A warm power cord is normal . These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or ETL . The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing) . Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible .
BTUS
5,118
3,412
2,559
1,706
6