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Axis M11-E Mk II Series User Manual

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  • Page 1 AXIS M11-E Mk II Series AXIS M1135-E Mk II Box Camera AXIS M1137-E Mk II Box Camera User manual...

  • Page 2: Table Of Contents

    AXIS M11-E Mk II Series Table of Contents About this manual ......... .

  • Page 3: About This Manual

    AXIS M11-E Mk II Series About this manual About this manual This user manual describes several products. This means you may find instructions that aren’t applicable to your product.

  • Page 4: Installation

    AXIS M11-E Mk II Series Installation Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=76909&section=about-this-manual Installation video for the product. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 5: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 6: Webpage Overview

    Secure passwords Important Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password. The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

  • Page 7: Configure Your Device

    AXIS M11-E Mk II Series Configure your device Configure your device Replace the lens 1. Stop all recordings and disconnect power from the product. 2. Disconnect the lens cable and remove the standard lens. 3. Attach the new lens and connect the lens cable.
  • Page 8 AXIS M11-E Mk II Series Configure your device 2. To set at what light level you want the camera to switch to night mode, move the Threshold slider toward Bright or Dark. Note If you set the switch to night mode to occur when it’s brighter, the image remains sharper as there is less low-light noise. If you set the switch to occur when it’s darker, the image colors are maintained for longer, but there is more image blur due...
  • Page 9 3. Use the Tone mapping slider to adjust the amount of WDR. 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize license plates, you can use the pixel counter.
  • Page 10 AXIS M11-E Mk II Series Configure your device ABC 123 1. Go to Video > Image. 2. Click 3. Click for Pixel counter. 4. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear.

  • Page 11: View And Record Video

    AXIS M11-E Mk II Series Configure your device 2. Select Image and click 3. Click Images. 4. Drag and drop an image. 5. Click Upload. 6. Click Manage overlay. 7. Select the image and a position. You can also drag the overlay image in the live view to change the position.
  • Page 12 AXIS M11-E Mk II Series Configure your device Reduce bandwidth and storage Important Reducing the bandwidth can result in loss of details in the image. 1. Go to Video > Stream. 2. Click in the live view. 3. Select Video format H.264.

  • Page 13: Set Up Rules For Events

    AXIS M11-E Mk II Series Configure your device If you haven’t set up any storage, click . For instructions on how to set up network storage, see Set up network storage on page 12 3. To stop recording, click again.
  • Page 14 AXIS M11-E Mk II Series Configure your device 7. Set the postbuffer time to 1 minute. 8. Click Save. Record video when a PIR detector senses motion This example explains how to connect a PIR detector (normally closed) to the device, and to start recording video when the detector senses motion.
  • Page 15 AXIS M11-E Mk II Series Configure your device 3. In the list of conditions, select PIR detector. 4. In the list of actions, under Recordings, select Record video while the rule is active. 5. In the list of storage options, select SD_DISK.

  • Page 16: The Device Interface

    Shows what kinds of access to the device that are active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Click to go to AXIS OS Hardening guide where you can learn more about how to apply cybersecurity best practices.

  • Page 17: Video

    AXIS M11-E Mk II Series The device interface Shows device information, including firmware version and serial number. Upgrade firmware: Click to go to the Maintenance page where you can do a firmware upgrade. Ongoing recordings Recordings: Shows each ongoing recording and its source. For more information, see Recordings on page 28 Shows the storage space where the recording is saved.
  • Page 18 AXIS M11-E Mk II Series The device interface Click to manually turn on the heater for a selected period of time. Click to start a continuous recording of the live video stream. Click again to stop the recording. If a recording is ongoing, it will resume automatically after a reboot.
  • Page 19 AXIS M11-E Mk II Series The device interface Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 20 AXIS M11-E Mk II Series The device interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 21 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.
  • Page 22 AXIS M11-E Mk II Series The device interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 23 AXIS M11-E Mk II Series The device interface Lock aperture : Turn on to keep the aperture size set by the Aperture slider. Turn off to allow the camera to automatically adjust the aperture size. You can, for example, lock the aperture for scenes with permanent light conditions.
  • Page 24 Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 25 AXIS M11-E Mk II Series The device interface Dynamic FPS (frames per second): Turn on to allow the bandwidth to vary based on the level of activity in the scene. More activity requires more bandwidth. Lower limit : Enter a value to adjust the frame rate between minimal fps and the stream default fps based on scene motion.
  • Page 26 AXIS M11-E Mk II Series The device interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.

  • Page 27: Audio

    AXIS M11-E Mk II Series The device interface Audio Device settings Input: Turn on or off audio input. Shows the type of input. Allow stream extraction : Turn on to allow stream extraction. Input type : Select the type of input, for instance if it’s internal microphone or line-in.

  • Page 28: Recordings

    Export: Click to export (part of) the recording. Apps Add app: Click to install a new app. Find more apps: Click to go to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Note...

  • Page 29: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 30 AXIS M11-E Mk II Series The device interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 31 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 32 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 33 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 34 AXIS M11-E Mk II Series The device interface Users Add user: Click to add a new user. You can add up to 100 users. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example letters, numbers, punctuation, and some symbols.
  • Page 35 AXIS M11-E Mk II Series The device interface Use this condition as a trigger: Select to make this first condition function only as a starting trigger. It means that once the rule is activated it remains active for as long as all the other conditions are met, no matter the state of the first condition. If you don’t select this option, the rule will simply be active whenever all the conditions are met.
  • Page 36 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 37 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 38 AXIS M11-E Mk II Series The device interface Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect. Keep alive interval: The keep alive interval enables the client to detect when the server is no longer available without having to wait for the long TCP/IP timeout.
  • Page 39 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 40 AXIS M11-E Mk II Series The device interface Ignore: Turn on to stop storing recordings on the network share. Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding data storage.
  • Page 41 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 42 Network speaker pairing Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 43 AXIS M11-E Mk II Series The device interface Use digital input to connect external devices that can toggle between an open and closed circuit, for example PIR sensors, door or window contacts, and glass break detectors. Use digital output to connect external devices such as relays and LEDs. You can activate connected devices through the VAPIX®...

  • Page 44: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 45 AXIS M11-E Mk II Series The device interface Firmware upgrade: Upgrade to a new firmware version. New firmware releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest release. To download the latest release, go to axis.com/support.

  • Page 46: Bitrate Control

    AXIS M11-E Mk II Series Learn more Learn more Bitrate control Bitrate control helps you to manage the bandwidth consumption of your video stream. Variable bitrate (VBR) Variable bitrate allows the bandwidth consumption to vary depending on the level of activity in the scene. The more activity, the more bandwidth you need.

  • Page 47: View Area

    AXIS M11-E Mk II Series Learn more • To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator. kbit/s Target bitrate Actual average bitrate You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

  • Page 48: Overlays

    Applications With applications you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 49 AXIS M11-E Mk II Series Learn more Note • Several applications can run at the same time but some applications might not be compatible with each other. Certain combinations of applications might require too much processing power or memory resources when run in parallel. Verify that the applications work together before deployment.

  • Page 50: Specifications

    AXIS M11-E Mk II Series Specifications Specifications Product overview IK10 tool Safety wire Top cover Weather cover Front widow Network camera Holder screw (2x) Cable gasket (2x)

  • Page 51: Led Indicators

    AXIS M11-E Mk II Series Specifications Focus ring Focus ring lock Zoom puller I/O connector Iris connector Power connector � ¼ Screw mount Microphone microSD card slot 10 Network connector, PoE 11 LED 12 Control button 13 Audio in LED indicators Note The Status LED can be configured to flash while an event is active.

  • Page 52: Sd Card Slot

    AXIS M11-E Mk II Series Specifications SD card slot NOTICE TICE TICE • Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the SD card. Use your fingers to insert and remove the card.
  • Page 53 AXIS M11-E Mk II Series Specifications 4-pin terminal block Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 25 mA...

  • Page 54: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 55: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 56: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 57: Need More Help

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Need more help? Useful links •...
  • Page 58 User manual Ver. M5.2 AXIS M11-E Mk II Series Date: April 2023 © Axis Communications AB, 2022 - 2023 Part no. T10180509...

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M1135-e mk iiM1137-e mk ii

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