Quantum DLT 1 Operation Manual

Tape drive autoloader
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DLT1 Tape Drive
DLT7 Autoloader
Installation and
Operations Guide
BENCHMARK
T A P E
S Y S T E M S

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Summary of Contents for Quantum DLT 1

  • Page 1 DLT1 Tape Drive DLT7 Autoloader Installation and Operations Guide BENCHMARK T A P E S Y S T E M S...
  • Page 2 © 1999 Benchmark Tape Systems Corporation. All rights reserved. DLTtape and DLT are trademarks of Quantum Corporation.
  • Page 3: Table Of Contents

    Chapter 1 Introduction ... 1-1 1.1 Chapter Overview ...1-1 1.2 DLT1 Drive Overview...1-1 1.2.1 Fast Data Transfer...1-1 1.2.2 High Capacity ...1-2 1.2.3 Data Compaction...1-2 1.2.4 Durable Media ...1-2 1.2.5 Compatibility ...1-2 1.2.6 Firmware Update Capability...1-2 1.2.7 Embedded Diagnostics...1-2 1.3 DLT7 Autoloader Overview...1-2 1.4 Scope of This Guide ...1-3 Chapter 2 Installing and Configuring your DLT1 Drive ...
  • Page 4 2.4.3.2 When to Use Termination ...2-9 2.4.4 Installing your DLT1 Drive...2-10 2.5 Testing your DLT1 Drive ...2-15 2.5.1 What to do if POST Fails ...2-15 Chapter 3 Using Your DLT1 Tape Drive... 3-1 3.1 Chapter Overview ...3-1 3.2 Front Panel Controls and Indicators...3-2 3.2.1 Key to Indicators...3-2 3.2.1.1 Indicator Activity During Power-On Self-Test (POST) ...3-2 3.2.1.2 Indicator Activity During Drive Operation ...3-3...
  • Page 5 4.3.2 Turning your DLT7 Autoloader On and Off ...4-10 4.3.2.1 Turning On your DLT7 Autoloader ...4-10 4.3.2.2 Power-On Checks ...4-11 4.3.2.3 Turning Off your DLT7 Autoloader ...4-11 4.3.3 Preparing and Installing DLTtape Cartridges ...4-11 4.3.4 Drive Status Messages...4-12 4.4 DLT7 Autoloader Manual Control Modes ...4-13 4.4.1 Mode 1A –...
  • Page 6 4.6.3.9 Disabling AUTOCLEAN ...4-27 4.6.3.10 LOAD FIRMWARE ...4-28 4.6.3.11 DISPLAY COUNTS ...4-28 4.6.3.12 UPGRADE DRIVE FIRMWARE...4-29 4.7 DLT Autoloader Error Messages...4-30 4.7.1 Error Message Listing...4-30 Chapter 5 Updating Your Drive Firmware... 5-1 5.1 Chapter Overview ...5-1 5.2 Firmware Update Overview ...5-1 5.3 Creating a Code Update Cartridge...5-2 5.3.1 UN*X Systems...5-2 5.4 Updating the Firmware...5-2...
  • Page 7 List of Figures Figure 2-1: DLT1 Desktop Drive Rear Panel Layout...2-4 Figure 2-2: SCSI ID Switch...2-4 Figure 2-3: Attach SCSI Cable to Server or Workstation (if applicable) ...2-5 Figure 2-4: Attach Terminator (optional), SCSI, and Power Cables to your Drive ...2-6 Figure 2-5: SCSI ID Jumper Block Location ...2-8 Figure 2-6: Installing the Inline Terminator ...2-9 Figure 2-7: SCSI Ribbon Cable with Terminator Built-in ...2-10...
  • Page 8: Chapter 1 Introduction

    Chapter Overview This chapter introduces your DLT1 Drive, both internal and desktop versions, the DLT7 Autoloader, and this Installation and Operation Guide. DLT1 Drive Overview Your DLT1 Drive is a high-performance, high-capacity streaming cartridge tape drive designed for use on mid-range and high-end computing platforms. With a combination of data compression and compaction, your DLT1 drive offers a formatted cartridge capacity of 40 GB (80 GB assuming a 2:1 compression ratio) and a sustained user data transfer rate of 3 MB/s (6 MB/s with compression).
  • Page 9: High Capacity

    1.2.2 High Capacity Your DLT1 drive uses of DLTtape™ IV cartridges, which offer 40 GB of native storage or up to 80 GB of compressed data using Benchmark Tape Systems’ enhanced format. As always, the data set determines the actual data compression rate, which may vary from the average of 2:1.
  • Page 10: Scope Of This Guide

    suitable backup application to take advantage of its features. For an up-to-date list of compatible operating systems and backup applications, visit: http://www.benchmarktape.com Scope of This Guide This Installation and Operations Guide is intended to provide all the information you need to install and use your DLT1 desktop or internal drive and optional DLT7 Autoloader.
  • Page 11: Chapter Overview

    Installing and Configuring Chapter Overview This chapter explains how to install and configure your DLT1 Drive, both desktop and internal versions. Installation and configuration is not difficult and requires only that you follow the steps and instructions presented in this chapter. Preparation This section explains how to prepare to install your DLT1 desktop or internal drive.
  • Page 12: Installing Your Dlt1 Desktop Drive

    Installing your DLT1 Desktop Drive This section contains step-by-step instructions for installing your DLT1 Desktop Drive. 2.3.1 Installation Overview Installing your DLT1 Desktop Drive is fast and easy when you follow the instructions in this section in the order presented. Installing your DLT1 Desktop Drive consists of the following steps: 1.
  • Page 13: Selecting A Location For Your Drive

    4. With the drive still in the shipping box, reach under and around the drive, carefully lift it out of the shipping, and place it on the work surface, top facing up. Do not stand the drive on either end. 5.
  • Page 14: When To Use Termination

    SCSI connectors Figure 2-1: DLT1 Desktop Drive Rear Panel Layout To set the SCSI ID on your DLT1 Desktop Drive, use a small screwdriver or ballpoint pen to press the button above the SCSI ID display to select the next higher SCSI ID. Press the button below the SCSI ID display to select the next lower SCSI ID.
  • Page 15: Connecting The Cables

    2.3.4 Connecting the Cables This is the final installation stage, which requires only that you attach the SCSI and power cables to your DLT1 Desktop Drive. Note: If the selected server or workstation does not already have an installed SCSI host adapter, install one now.
  • Page 16: Figure 2-4: Attach Terminator (Optional), Scsi, And Power Cables To Your Drive

    6. Make sure the power switch on the rear panel of your DLT1 Desktop Drive is in the OFF position. Attach the female connector on the power cable to the power connector on the rear panel of the drive. Use caution when plugging the power cord into an electrical outlet. Hazardous voltages are present in the sockets of the outlet.
  • Page 17: Installing Your Dlt1 Internal Drive

    Installing your DLT1 Internal Drive This section contains step-by-step instructions for installing your DLT1 internal drive. 2.4.1 Installation Overview Installing your DLT1 internal drive is fast and easy when you follow the instructions in this section in the order presented. Installing your DLT1 internal drive consists of the following steps: 1.
  • Page 18: Configuration

    5. Attach the anti-static strap to your wrist. Clip the other end of the strap to a bare metal surface on a computer’s chassis. Be careful not to touch any power source with the wrist strap clip. Wear the wrist strap during the entire installation process. 6.
  • Page 19: When To Use Termination

    To set the SCSI ID on your DLT1 internal drive, use the supplied jumpers to select the desired SCSI ID as shown in the following table: SCSI ID Jumper Block SCSI ID Jumper Block Table 1: Setting the SCSI ID Jumper Block * Factory default SCSI ID 2.4.3.2 When to Use Termination...
  • Page 20: Installing Your Dlt1 Drive

    Note: If the SCSI cable that came with your SCSI host adapter already has a termintor built into it, do not use an inline terminator. An example of such a cable is shown in Figure 2-7. SCSI Ribbon Cable Supplied with SCSI Host Adapter Figure 2-7: SCSI Ribbon Cable with Terminator Built-in 2.4.4...
  • Page 21: Figure 2-8: Remove Server/Workstation Cover

    2. Remove the cover from the host server or workstation as described in the server’s or workstation’s manuals. Figure 2-8: Remove Server/Workstation Cover BENCHMARK Preliminary 2-11 September 21, 1999 T A P E S Y S T E M S...
  • Page 22: Figure 2-9: Install Drive An An Open Drive Bay

    3. Locate an available full-height, 5¼-inch drive bay and remove the front cover(s) from the drive bay as described in the server’s or workstation’s manuals. 4. Slide your DLT1 internal drive into the open drive bay. Figure 2-9: Install Drive an an Open Drive Bay Note: Install a SCSI host adapter in the selected server or workstation now, if necessary.
  • Page 23: Figure 2-10: Attach Scsi And Power Cables To Your Internal Drive

    Note: If your SCSI host adapter already has a ribbon cable with an open 68-pin connector, you can use the existing cable instead of the cable supplied with your DLT1 internal drive. 5. Locate the SCSI ribbon cable in the accessories package. Attach one end of the SCSI ribbon cable to the SCSI connector on the rear panel of your DLT1 internal drive.
  • Page 24: Figure 2-11: Secure Dlt1 Drive In Installation Bay (Side Mounting Screws Shown)

    8. Secure your DLT1 drive with the appropriate mounting screws, either in the sides or bottom of the drive sled, as appropriate for the server or workstation chassis. Figure 2-11: Secure DLT1 Drive in Installation Bay (Side Mounting Screws Shown) 9.
  • Page 25: Testing Your Dlt1 Drive

    Testing your DLT1 Drive Every time you turn on your DLT1 Drive, it conducts a Power-On Self-Test (POST). This test ensures that your drive is working properly and is ready to use. While POST is in progress, watch the front panel LEDs to see the progress and results of the test.
  • Page 26 Symptom The host server or workstation does not recognize your DLT1 drive. BENCHMARK T A P E S Y S T E M S Problem The SCSI host adapter Check the SCSI host adapter might be incorrectly configuration. Refer to the SCSI configured host adapter manuals for instructions.
  • Page 27: Table 2: Post Troubleshooting

    Symptom There are fatal or non-fatal errors for which you cannot find the cause. BENCHMARK T A P E S Y S T E M S Problem The SCSI bus might be 1. If your DLT1 drive is the last or improperly terminated only device on the SCSI bus, make sure the drive is properly...
  • Page 28: Chapter 3 Using Your Dlt1 Tape Drive

    Chapter 3 Using Your DLT1 Tape Drive Chapter Overview This chapter explains how to use your DLT1 tape drive. It describes the front panel LEDs and controls, how to load and eject DLTtape cartridges, how to use and care for DLTtape cartridges, and how to use the cleaning cartridge.
  • Page 29: Front Panel Controls And Indicators

    Front Panel Controls and Indicators This section explains how to use the front-panel controls and indicators. Power Indicator Write Protected LED (Desktop Drive Only) 3.2.1 Key to Indicators This section describes what each front panel indicator means and the circumstances under which one or more indicators are illuminated or blinking.
  • Page 30: Indicator Activity During Drive Operation

    3.2.1.2 Indicator Activity During Drive Operation When your DLT1 drive is in use, a variety of indicator LEDs can blink or be illuminated. Table 3 describes the circumstances under which one or more indicators are illuminated or blinking immediately after POST. Table 4 describes what each front panel indicator means. Drive Status No cartridge in drive A cartridge is in the drive...
  • Page 31: Using Cartridges

    When you remove the cartridge from the drive, return the cartridge to its storage case to prolong cartridge life. To eject a cartridge from your DLT1 drive, follow these steps:...
  • Page 32: Cartridge Write-Protect Switch

    2. When the drive has rewound the tape, it ejects the cartridge. Figure 3-3: Ejecting a DLTtape Cartridge 3. Remove the cartridge from the drive. 4. Return the cartridge to its storage case to prolong cartridge life. 3.3.3 Cartridge Write-Protect Switch All DLTtape cartridges have a write-protect switch to prevent accidental erasure of data.
  • Page 33: Caring For Your Cartridges

    Store your DLTtape cartridges in an environment in which temperatures are always between 50° F and 104° F (10° C to 40° C). The ideal storage temperature is 72° F, ± 7° F (22° C ± 4 ° C). Always store your DLTtape cartridges in their storage cases.
  • Page 34: Chapter 4 Installing And Using Your Dlt7 Autoloader

    DLT7 Autoloader, and provides a brief overview of the your autoloader’s features. Your DLT1 Autoloader is a SCSI-2 compatible data storage device that incorporates a DLT1 drive featuring high capacity, high throughput, and data compression. Your DLT7 Autoloader operates as two SCSI devices on a single SCSI bus, one device for the DLT1 drive, the other for the autoloader robotics.
  • Page 35: Rear Panel Connectors

    Your DLT7 Autoloader can operate in either Random-Access or Sequential-Access modes. In Random-Access mode, your backup application controls cartridge management. In Sequential-Mode, the DLT7 Autoloader firmware predefines cartridge management. 4.1.1.1 Rear Panel Connectors The rear panel of your DLT7 Autoloader contains the SCSI interface and power connectors. Rear Panel Table 5: DLT7 Autoloader Rear Panel Connectors BENCHMARK...
  • Page 36: Front Panel Controls, Indicators

    4.1.1.2 Front Panel Controls, Indicators The front panel controls and indicators are located on the Operator’s Panel, which is located behind the front door of the DLT Autoloader. If necessary, unlock the door to access the Operator’s Panel. When you first unpack your DLT7 Autoloader, the front door keys are taped to the rear panel.
  • Page 37: Table 7: Lcd Panel Indicators

    The LCD panel displays the information indicated in the following table: The normal on-line message (LdR REAdY) is displayed on the top line. On-line, off-line, and error messages also appear on this line. The seven numeric fields at the bottom of the display indicate which slots currently have cartridges loaded The Operator’s Panel contains the controls and indicators indicated in the following table: MODE...
  • Page 38: Installing Your Dlt7 Autoloader

    Installing your DLT7 Autoloader This section contains step-by-step instructions for installing your DLT7 Autoloader. Before you begin installing your DLT7 Autoloader, make sure the host server or workstation contains a SCSI-2 host adapter. 4.2.1 Installation Overview Installing your DLT7 Autoloader is fast and easy when you follow the instructions in this section in the order presented.
  • Page 39: Selecting A Location For Your Autoloader

    3. Open the shipping box and remove the accessories package. Set the accessories package aside for now. 4. With the autoloader still in the shipping box, turn the autoloader and padding on its side, then lift the autoloader and padding out of the box and place it on the work surface, top facing up.
  • Page 40: Configuration

    4.2.3 Configuration Configuring your DLT7 Autoloader is fast and easy. You only need to decide if your autoloader needs to be terminated. The following section explain how to configure your drive. 4.2.3.1 When to Use Termination If your DLT7 Autoloader is the only SCSI device – other than the SCSI host adapter – on the selected server or workstation, it must be terminated.
  • Page 41: Turning On Your Dlt7 Autoloader For The First Time

    1. Remove the front door keys, which are taped to the rear panel. Then unlock and open the front door. 2. Remove the foam shipping block from the cartridge storage area. 3. Attach the female connector on the power cable to the power connector on the rear panel of the autoloader.
  • Page 42: Setting The Scsi Ids

    After your DLT7 Autoloader completes its initialization sequence, it then initializes the drive. While the drive is initializing, dRV INIT and the Activity Bars appear on the LCD panel and the Activity LED blinks quickly. When the entire initialization sequence is complete, LdR REAdY appears on the LCD panel. Your DLT7 Autoloader is now ready to use.
  • Page 43: Using Your Dlt7 Autoloader

    Benchmark cleaning cartridges. Use of any other type of cleaning cartridge can damage the read/write head in your DLT1 drive. Never insert or remove cartridges from the storage slots unless LdR REAdY is displayed on the LCD panel.
  • Page 44: Power-On Checks

    When the entire initialization sequence is complete, LdR REAdY appears on the LCD panel. Your DLT7 Autoloader is now ready to use. 4.3.2.2 Power-On Checks When you turn on your DLT7 Autoloader, it performs these actions: Verifies drive configuration and status Builds a valid cartridge inventory log Calibrates the Media Transporter.
  • Page 45: Drive Status Messages

    11. Press the Select button again to move the cartridge from slot 2 to slot 7. While your DLT7 Autoloader moves the cartridge to slot 7, several messages appear on the LCD panel. When the cartridge is in slot 7, LdR REAdY appears on the LCD panel. 12.
  • Page 46: Dlt7 Autoloader Manual Control Modes

    4.4.2 Mode 1B – EJECT DRV This Mode ejects the cartridge from the drive and places it into the storage slot from which it was originally loaded. To access Mode 1B: 1. Press the MODE button repeatedly until EJECT dRV appears on the LCD panel.
  • Page 47: Mode 2 - Load Slot

    4.4.3 Mode 2 – LOAD SLOT This Mode loads slot 6 from slot 1, or slot 7 from slot 2. This is the only way to load cartridges into slots 6 and 7. Place a cartridge in slot 1 if loading slot 6, slot 2 if loading slot 7, or both if loading slots 6 and 7.
  • Page 48: Mode 5 - Density

    3. Press the NEXT or PREVIOUS button to scroll through the destination slot choices. Press SELECT when the desired destination slot is displayed. If the destination slot already contains a cartridge, RESELECT blinks on the LCD panel. Select a different destination slot.
  • Page 49: Routine Maintenance

    Routine Maintenance This section contains instructions for routine maintenance of your DLT7 Autoloader and DLT1 drive. 4.5.1 Cleaning the Drive Read/Write Head Keeping your DLT1 drive clean is the single most important requirement for achieving and maintaining superior performance. Cleaning the read/write head should always be performed as soon as possible after CT appears on the LCD panel.
  • Page 50: Automatic Read/Write Head Cleaning

    The following table tells you when to use the cleaning cartridge: LCD Panel Display CT appears on the LCD The drive’s read/write head need to be- cleaned panel or the cartridge is bad A particular cartridge The cartridge may be causes the CT field to damaged appear on the LCD panel...
  • Page 51: Using Autoclean

    Note: If a data cartridge is in slot 2 when you press the SELECT button, autoloader treats it like a cleaning cartridge and moves it to slot 7. If slot 7 already contains a cartridge when you press the SELECT button, the DEST FULL error message appears on the LCD panel and AUTOCLEAN is not enabled.
  • Page 52: Manual Read/Write Head Cleaning

    To clean the drive manually, you must be aware of the present state of your DLT7 Autoloader and drive. The drive and storage slot 2 must be empty. If a cartridge is in the drive, use EJECT DRV Mode to remove it. If there is a data cartridge in slot 2, remove it.
  • Page 53: Cleaning The Enclosure

    When cleaning is complete, the drive automatically ejects the cartridge, and autoloader will places it in slot 2. RMV 2 (SEL) blinks on the LCD panel 4. Remove the cleaning cartridge from slot 2 and press the SELECT button to return your DLT7 Autoloader to LdR REAdY.
  • Page 54: Loader And Drive Operational Problems

    4.6.2 Loader and Drive Operational Problems Many problems with the operation of your DLT7 Autoloader and/or drive occur when the drive is not cleaned when needed or when you use invalid data cartridges. If you have been successfully using the backup application and your DLT7 Autoloader in the past, but are now experiencing problems reading and writing data, check the following items: If you are writing data, make sure that the cartridge is write enabled (move the write- protect switch to the enabled position).
  • Page 55: Diagnostic Menu

    4.6.3 Diagnostic Menu The Diagnostic Menu provides access to testing, firmware version display and upgrading, and cleaning features built into your DLT7 Autoloader. To access the DIAGNOSTIC MENU, press and hold the NEXT button and then press and hold the MODE button for approximately 5 seconds. dIAG MENU appears on the LCD panel.
  • Page 56: Display Firmware

    4.6.3.1 DISPLAY FIRMWARE This function displays the revision of the operating firmware from your DLT7 Autoloader microprocessors and drive. To display the firmware versions, follow these steps: 1. After entering the DIAG MENU, press the MODE button until dSP FW appears on the LCD Panel.
  • Page 57: Change Mode

    DLT7 Autoloader automatically unloads the drive, returns the cartridge to its storage slot, and then loads the next cartridge in order. Empty storage slots are ignored. Your DLT7 Autoloader continues this process until it has used the last cartridge in the sequence.
  • Page 58: Cycle Test

    4.6.3.4 CYCLE TEST This function allows you to verify the functionality of the Autoloader robotics. CYCLE TEST exercises the autoloader robotics by executing a sequence of pick and place operations, moving the cartridges between the slots and the drive. Observe these guidelines for CYCLE TEST: Before executing CYCLE TEST, verify that the drive is empty.
  • Page 59: Autoclean

    If a cartridge is in the drive when you press the SELECT button, the DRIVE FULL error appears on the LCD panel. Clear the error by pressing the MODE button. Use EJECT DRV Mode to remove the cartridge from the drive, then follow steps 1 and 2 again. When cleaning is complete, the drive automatically ejects the cartridge, and autoloader will places it in slot 2.
  • Page 60: Using Autoclean

    Mode to remove the cartridge from the drive or use EJECT PCKR Mode to remove the cartridge from the Media Picker before attempting to enable AUTOCLEAN. 4.6.3.8 Using AUTOCLEAN AUTOCLEAN automatically cleans the drive’s read/write head whenever the drive issues a Cleaning Requested status.
  • Page 61: 4.6.3.10 Load Firmware

    4.6.3.10 LOAD FIRMWARE This function allows you to upgrade the DLT7 Autoloader’s firmware via the SCSI bus. Whenever new firmware for your DLT7 Autoloader is released, complete instructions on how to use the LOAD FIRMWARE function to perform the upgrade is included on the firmware diskette.
  • Page 62: 4.6.3.12 Upgrade Drive Firmware

    4.6.3.12 UPGRADE DRIVE FIRMWARE This function allows you to upgrade the drive firmware using a Code Upgrade cartridge. Note: Follow this procedure only when you are upgrading the drive firmware using a Code Upgrade cartridge. 1. After entering the DIAG MENU, press and hold the MODE button until UPG DRV FW appears on the LCD panel.
  • Page 63: Dlt Autoloader Error Messages

    DLT Autoloader Error Messages If an error occurs during operation of your DLT7 Autoloader, the autoloader stops the current operation and displays an error message on the top line of the LCD panel. After you solve the problem, cycle power on your DLT7 Autoloader and try the last operation again. 4.7.1 Error Message Listing A description of each of the DLT Autoloader error messages is provided in the following...
  • Page 64: Table 12: Dlt7 Autoloader Error Messages

    Error Display DRIVE BUSY DRIVE PGRM DRIVE DOOR DRIVE FULL * CT FAILED DRIVE POST ROBOT POST * These errors do not appear on the LCD panel if the error occurred during SCSI interaction. Table 12: DLT7 Autoloader Error Messages During the DLT7 Autoloader POST, if the CT FAILED, DRIVE BUSY, DRIVE DOOR, DRIVE EJCT, DRIVE HNDL, DRIVE LOAD, DRIVE PGRM, or DRIVE UNLD errors occur, dRIVE POST (error code 7F) appear son the LCD panel.
  • Page 65: Chapter 5 Updating Your Drive Firmware

    Chapter Overview This chapter explains how to update your DLT1 drive’s firmware (microcode) from a DLTtape cartridge or from a file on the host server or workstation. Firmware Update Overview Your DLT1 tape drive can automatically update the drive’s firmware directly from a DLTtape cartridge containing the appropriate information.
  • Page 66: Creating A Code Update Cartridge

    Creating a Code Update Cartridge To perform the code update, you need a DLTtape IV cartridge and a copy of the firmware image. This image must be byte-written without compression onto the tape You must copy the firmware image to the tape instead of using a backup utility to transfer it to the tape. 5.3.1 UN*X Systems You can use the FTP utility to transfer the binary firmware image file onto the UN*X system.
  • Page 67 If the drive’s code is not up-do-date, the drive reads the code image file from the cartridge. The In Use and Write Protected LEDs flash alternately during the update process, which typically takes two or three minutes. When the drive finishes reading the code image file from the update cartridge, the drive rewinds the tape to the beginning (BOT), resets, and performs a POST.
  • Page 68: Code Upgrade Troubleshooting

    5.4.1 Code Upgrade Troubleshooting If the code upgrade failed, the drive does not eject the Code Upgrade cartridge at the end of the process. Refer to Table 13 for troubleshooting information. Problem 1. The cartridge is not a valid Code Upgrade cartridge.

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