Samsung TS-1655 User Manual
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Samsung TS-1655 User Manual

Samsung TS-1655 User Manual

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TS-1655
User Guide
Document Version: 1
22/12/2022

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Summary of Contents for Samsung TS-1655

  • Page 1 TS-1655 User Guide Document Version: 1 22/12/2022...

  • Page 2: Table Of Contents

    TS-1655 User Guide Contents 1. Product Overview About the TS-1655..............................3 Hardware specifications............................3 Package contents...............................6 Components................................7 Front panel................................7 Rear panel................................8 Left panel................................9 Right panel................................9 Front drive numbering............................10 Network port numbering........................... 11 USB port numbering............................12 Safety information..............................12 Installation requirements............................
  • Page 3 Preparing the destination NAS..........................66 Creating a one-way sync job..........................67 Importing local users or group settings to the destination NAS..............68 5. Troubleshooting Forcing Qfinder Pro or myQNAPcloud to locate the NAS................... 70 Hot-swapping failed drives.............................70 Recovering unintentionally removed healthy drives...................71 Support and other resources..........................

  • Page 4: Product Overview

    This chapter provides basic information about the QNAP device. About the TS-1655 The TS-1655 is powered by an 8-core Intel® Atom® processor and up to 128 GB of DDR4 memory, delivering high performance within a compact chassis. The NAS features enhanced connectivity through two 2.5 Gigabit Ethernet ports.
  • Page 5 TS-1655 User Guide Component TS-1655 Memory slots 4 x DDR4 UDIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
  • Page 6 TS-1655 User Guide Component TS-1655 PCIe slots 3 x PCIe Gen 3 x4 You can install a graphics card in the PCIe slot. USB ports Front: 1 x USB 3.2 Gen 1 Type-A Note This USB port supports One Touch Copy.

  • Page 7: Package Contents

    TS-1655 User Guide Component TS-1655 System battery CR2032 lithium battery (3V, 225 mAh) Warning • This battery is a button battery. If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours. Keep batteries out of reach of children.

  • Page 8: Components

    TS-1655 User Guide Item Quantity Screws for 2.5-inch drives Quick Installation Guide (QIG) Components Front panel Component Component LCD enter button USB 3.2 Gen 1 One Touch Copy Type-A port LCD select button Drive LEDs Power button M.2 SSD LEDs...

  • Page 9: Rear Panel

    TS-1655 User Guide Rear panel Component Component System fans USB 3.2 Gen 1 Type-A ports Power supply unit switch 2.5 Gigabit Ethernet speed LED Power input 2.5 Gigabit Ethernet ports (RJ45) Kensington security slot 2.5 Gigabit Ethernet activity LED Reset button...

  • Page 10: Left Panel

    TS-1655 User Guide Left panel Component Component PCIe Gen 3 x4 slot 1 Right panel Fan module attached Product Overview...

  • Page 11: Front Drive Numbering

    TS-1655 User Guide Fan module removed Component Component Fan module Memory slot 2 (Channel B, DIMM 2, black) PCIe Gen 3 x4 slot 2 Memory slot 1 (Channel B, DIMM 1, blue) PCIe Gen 3 x4 slot 3 M.2 SSD slot 2 Memory slot 4 (Channel A, DIMM 2, black) M.2 SSD slot 1...

  • Page 12: Network Port Numbering

    TS-1655 User Guide 2.5-inch drive bays Network port numbering Product Overview...

  • Page 13: Usb Port Numbering

    TS-1655 User Guide USB port numbering Safety information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 14: Installation Requirements

    TS-1655 User Guide Power • To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. • To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.

  • Page 15: Setting Up The Nas

    TS-1655 User Guide Category Item Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting up the NAS Important Read all safety requirements and information carefully before setting up the NAS or installing NAS components. 1. Place your NAS device in an environment that meets the requirements.

  • Page 16: Installation And Configuration

    TS-1655 User Guide 2. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware installation This section provides information on installing drives, memory modules, expansion cards, fans, and expansion units. Removing the case cover Warning •...

  • Page 17: Attaching The Case Cover

    TS-1655 User Guide Attaching the case cover Warning • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
  • Page 18 TS-1655 User Guide Installing 3.5-inch hard drives on 3.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray.
  • Page 19 TS-1655 User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 20 TS-1655 User Guide d. Optional: Attach the screws to further secure the drive. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Installation and Configuration...
  • Page 21 TS-1655 User Guide c. Lock the tray. 5. Power on the NAS. Installing 2.5-inch solid-state drives on 3.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 22 TS-1655 User Guide a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the tray handle outward. c. Pull the tray out. 3. Install a drive on the tray.
  • Page 23 TS-1655 User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the bay.
  • Page 24 TS-1655 User Guide c. Lock the tray. 5. Power on the NAS. Installing 2.5-inch solid-state drives on 2.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 25 TS-1655 User Guide a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the tray handle outward. c. Pull the tray out. 3. Install a drive on the tray.
  • Page 26 TS-1655 User Guide b. Place the drive on the tray. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. Installation and Configuration...
  • Page 27 TS-1655 User Guide 5. Power on the NAS. Installing M.2 solid-state drives The device has two M.2 SSD slots on the right panel. For details, see Right panel. For a list of compatible M.2 SSDs, go to https://www.qnap.com/compatibility. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
  • Page 28 TS-1655 User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover.
  • Page 29 TS-1655 User Guide d. Verify that the M.2 spacer is firmly locking the M.2 SSD into place. 9. Optional: Install an additional M.2 SSD. 10. Attach the fan module. For details, see Attaching the fan module. 11. Attach the case cover.

  • Page 30: Replacing Memory Modules

    TS-1655 User Guide Replacing memory modules The NAS has four memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal dual-channel performance, replace memory modules in pairs. This NAS also comes preinstalled with one non-ECC memory module. To provide extra protection from undetected data corruption, you can upgrade to ECC memory modules.
  • Page 31 TS-1655 User Guide 4. Remove the case cover. For details, see Removing the case cover. 5. Remove the fan module. For details, see Removing the fan module. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module.

  • Page 32: Installing Expansion Cards

    TS-1655 User Guide 8. Attach the fan module. For details, see Attaching the fan module. 9. Attach the case cover. For details, see Attaching the case cover. 10. Connect the power cords to the electrical outlet. 11. Connect all cables and external attachments.
  • Page 33 TS-1655 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website.
  • Page 34 TS-1655 User Guide PCIe full-height cover PCIe low-profile cover 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
  • Page 35 TS-1655 User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the card by the edges.
  • Page 36 TS-1655 User Guide PCIe full-height port PCIe low-profile port d. Optional: Attach the PCIe power connector to the expansion card. Installation and Configuration...

  • Page 37: Fan Installation

    TS-1655 User Guide Larger expansion cards may require you to attach the PCIe power connector before inserting the card into the slot. 9. Attach the case cover. For details, see Attaching the case cover. 10. Connect all cables and external attachments.
  • Page 38 TS-1655 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device.
  • Page 39 TS-1655 User Guide e. Carefully pull out the fan module horizontally as much as possible. Warning Do not pull the fan module out by force. Doing so can damage the memory modules on the system board. Attaching the fan module The fan module contains two fans and is located on the right panel.
  • Page 40 TS-1655 User Guide • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
  • Page 41 TS-1655 User Guide 2. Attach the case cover. For details, see Attaching the case cover. 3. Connect all cables and external attachments. 4. Connect the power cord to the electrical outlet. 5. Power on the device. Replacing fans on the fan module The fan module contains two fans and is located on the right panel.
  • Page 42 TS-1655 User Guide 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. For details, see Removing the case cover. 5. Remove the fan module.
  • Page 43 TS-1655 User Guide 8. Optional: Replace another fan. 9. Attach the fan module. For details, see Attaching the fan module 10. Attach the case cover. For details, see Attaching the case cover. 11. Connect all cables and external attachments. 12. Connect the power cord to the electrical outlet.
  • Page 44 TS-1655 User Guide • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments.
  • Page 45 TS-1655 User Guide 6. Install a new fan. a. Align the fan to the screw holes on the chassis. b. Attach the screws that secure the fan to the chassis. c. Attach the fan's power connector to the system board.

  • Page 46: Expansion Unit Installation

    TS-1655 User Guide 7. Optional: Replace another fan. 8. Attach the case cover. For details, see Attaching the case cover. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the device.
  • Page 47 TS-1655 User Guide Expansion Unit Model Description Required Accessories TL-D1600S • Uses a SATA 6 Gbps (SFF-8088) • 4 x SFF-8088 to SFF-8644 connector interface cables • Supports SATA HDD/SSD • QXP-1600eS-A1164 host bus adapter TL-R400S • Uses a SATA 6 Gbps (SFF-8088) •...
  • Page 48 TS-1655 User Guide 2. Install a host bus adapter on the PCIe slot. For details, see Installing expansion cards. Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures.

  • Page 49: Qts Installation

    Verify that the expansion units are listed. QTS installation The TS-1655 is shipped with the QNAP QTS operating system. You can install QTS using any of the following methods. You can also install the QNAP QuTS hero operating system. If your NAS is connected to the internet, the option to install QuTS hero will appear in the Smart Installation Guide wizard using any of the methods in the table.

  • Page 50: Initializing Qts Using Qfinder Pro

    TS-1655 User Guide Method Description Requirements Qfinder Pro If the NAS is connected to your local area • Computer installation network, you can do the following: • Network cable (Recommended) • Locate the NAS using Qfinder Pro. • Qfinder Pro installer •...
  • Page 51 TS-1655 User Guide 7. If the screen shows a different operating system, click QTS. Note This step is only required if the NAS supports installing more than one operating system and the default operating system for installation is not QTS.
  • Page 52 TS-1655 User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. Methods User Actions Synchronize with computer or mobile device time Select Same as the computer/device time The NAS synchronizes with the date and time of the computer or mobile device used to complete the initialization.

  • Page 53: Initializing Qts Using The Cloud Installation Website

    TS-1655 User Guide A confirmation message appears. Warning Clicking Initialize deletes all data on the drive before installing QTS. 20. Click Initialize. Important The initialization may take several minutes to complete. Do not power off the device during the process.
  • Page 54 TS-1655 User Guide • For security purposes, the myQNAPcloud Link remote connection service will be disabled on your NAS after initialization. You can enable it by connecting to QTS through LAN and then installing myQNAPcloud Link. 7. Click Next. The QNAP Warranty Service page opens in the default web browser.
  • Page 55 TS-1655 User Guide • Username: Specify an administrator username that contains 1 to 32 characters. The name can contain letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese, Korean, and Russian characters.
  • Page 56 TS-1655 User Guide Methods User Actions Use static IP address a. Select Use static IP address. The IP address configuration page appears. b. Specify the following IP address configurations: • Interface • IP Address • Subnet Mask • Default Gateway •...

  • Page 57: Basic Operations

    TS-1655 User Guide 3. Basic Operations This chapter describes basic NAS operations. Power button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off.

  • Page 58: Usb One Touch Copy Button

    TS-1655 User Guide Operation User Action Result Basic system reset Press and hold the The following settings are reset to default: button for 3 seconds. • System administrator password: The default password is the first MAC address in uppercase letters without special characters.

  • Page 59: Viewing Tcp/Ip Settings

    TS-1655 User Guide • View information on the system, physical disks, and volumes Viewing TCP/IP settings You can view the following settings for each network adapter on the NAS. • IP address • Subnet mask • Default gateway • Primary DNS •...

  • Page 60: Viewing Drive Information

    TS-1655 User Guide Button Usage Enter • Display a configuration screen. • Move to the next item on a configuration screen. Select • Move to the next item on a menu. • Modify a value on a configuration screen. 7. After configuring the settings, press Select repeatedly until the panel displays Network Restart.

  • Page 61: Powering Off The Nas

    TS-1655 User Guide 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press Enter repeatedly until the panel displays Main Menu 4. System.

  • Page 62: Lcd Error Messages

    TS-1655 User Guide The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password. • Length: 1-8 characters • Valid characters: 0-9 • To delete a password, leave the password field blank.
  • Page 63 TS-1655 User Guide Drive LED Status Description Flashes red Data is being accessed, and during the process a drive read/write error occurred. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected.

  • Page 64: Audio Alert

    TS-1655 User Guide Audio alert Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • The NAS is shutting down. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots.

  • Page 65: Nas Migration

    TS-1655 User Guide 4. NAS Migration You can migrate data and settings from your current NAS to another NAS model with minimal disruptions by installing all the hard drives from the source NAS to the destination NAS. RAID configuration and other settings are retained on the destination NAS after migration.

  • Page 66: Migrating A Nas

    TS-1655 User Guide Data and Settings After NAS Migration Shared folders All shared folders and the downloaded files stored in them are retained. Warning To prevent data loss, back up and save encryption keys or passwords of encrypted shared folders in a safe place before migration.

  • Page 67: Migrating Nas Data Using Hbs 3

    TS-1655 User Guide b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. Power on the destination NAS.

  • Page 68: Creating A One-Way Sync Job

    TS-1655 User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...

  • Page 69: Importing Local Users Or Group Settings To The Destination Nas

    TS-1655 User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens.
  • Page 70 TS-1655 User Guide d. Select Export user and user group settings. e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS.

  • Page 71: Troubleshooting

    TS-1655 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 72: Recovering Unintentionally Removed Healthy Drives

    TS-1655 User Guide Recovering unintentionally removed healthy drives The NAS supports exclusive RAID recovery technology to recover failed RAID groups from unintentional disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, or RAID 60 group from degraded mode.

  • Page 73: Glossary

    TS-1655 User Guide 6. Glossary Cloud Key Unique 8-digit code assigned to each NAS device myQNAPcloud Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link...

  • Page 74: Notices

    TS-1655 User Guide 7. Notices This chapter provides information about warranty, disclaimers, licensing, and federal regulations. Limited warranty QNAP offers limited warranty service on our products. Your QNAP-branded hardware product is warranted against defects in materials and workmanship for a period of one (1) year or more from the date printed on the invoice.

  • Page 75: Gnu General Public License

    TS-1655 User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 76 TS-1655 User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
  • Page 77 TS-1655 User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you.
  • Page 78 TS-1655 User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution...
  • Page 79 TS-1655 User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 80 TS-1655 User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright...
  • Page 81 TS-1655 User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid.

  • Page 82: Ce Notice

    TS-1655 User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 83: Vcci Notice

    TS-1655 User Guide 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 84: Sj/T 11364-2006

    TS-1655 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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