Brother MFC-J1800DW Online User's Manual page 34

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IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed
problems.
Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you
are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
7. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper width guides touch the edges of the paper.
8. Close the output paper tray cover.
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