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Error Code
Problem and Recommended Solutions
TS-05
The Network Name (SSID) and Network Key (Password) are incorrect.
Check the following points and try to set up your wireless connection again:
•
•
•
•
TS-06
The wireless security information (authentication method/encryption method/Network Key
(Password)) is incorrect.
Check the following points and try to set up your wireless connection again:
•
•
•
•
If you cannot find the Network Name (SSID) and security information, see the documentation
provided with your wireless router/access point, or contact the router manufacturer, your system
administrator, or Internet service provider.
TS-07
The machine cannot detect a wireless router/access point that has WPS (Wi-Fi Protected Setup)
enabled.
Check the following points and try again:
•
•
•
TS-08
Two or more wireless routers or access points that have WPS enabled are detected.
Check the following points and try again:
•
•
Confirm the Network Name (SSID) and Network Key (Password).
If your Network Key contains upper-case and lower-case letters, make sure you type them
correctly.
If you cannot find the Network Name (SSID) and security information, see the documentation
provided with your wireless router/access point, or contact the router manufacturer, your
system administrator, or Internet service provider.
If your wireless router/access point uses WEP encryption with multiple WEP keys, write
down and use only the first WEP key.
Confirm the Network Key. If your Network Key contains upper-case and lower-case letters,
make sure you type them correctly.
Confirm whether the authentication method entered and the authentication method or
encryption method supported by the wireless router/access point are the same.
If the network key, authentication method, and encryption method have been confirmed,
restart your wireless router/access point and the machine.
If your wireless router/access point's Stealth Mode is on, you may need to disable it to
connect to the wireless network.
To check if your wireless router/access point supports WPS, look for the WPS symbol
displayed on the router/access point. For more information, see the documentation provided
with your wireless router/access point.
To set up your wireless connection using WPS, you must configure both your machine and
the wireless router/access point. For more information, see the user's guide.
If you do not know how to set up your wireless router/access point using WPS, see the
documentation provided with your wireless router/access point, or contact the router
manufacturer, your system administrator, or Internet service provider.
Make sure that only one wireless router/access point within range has WPS enabled, and
then try to connect again.
Try to connect again after a few minutes to avoid interference from other access points/
routers.
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