Find The Cause; Do You Need More Help; Driver Support - Medion E14304 User Manual

Customer Service

Find the Cause

Start by carefully checking all the cable connections. If the notebook is connected to
peripheral devices, check all the cable connections here too.

Do You Need More Help?

You've checked through the suggestions in the previous section and you're still
having problems with your device? Then call our hotline or contact us at
www.medion.com. We'll be glad to help you.
Before contacting your technology centre, however, prepare the following
information:
• Have you made any upgrades or modifi cations to the initial confi guration?
• What is the model number of your notebook? (model number to be found on
the rating plate of your product)
• What peripheral devices do you use?
• What messages, if any, appear?
• What software were you using when the problem occurred?
• What steps have you already taken to try and rectify the problem?

Driver Support

The system has been thoroughly and successfully tested with the installed drivers
in our test laboratory. It is normal in the computer sector, however, for the drivers to
need updating from time to time. This is because there may be compatibility problems
with other components (programs, devices) which have not yet been tested.
For critical or security-related updates, the drivers are loaded and installed
automatically when the device is connected to the internet
So-called optional driver updates can be loaded and installed via the
Windows Update function.
The current drivers are available on our homepage at www.medion.com
Please use the service address for the country where the device was purchased.
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