Axis M5014-V User Manual
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Axis M5014-V User Manual

Ptz dome network camera
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AXIS M5014-V PTZ Dome Network Camera
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  • Page 1 AXIS M5014-V PTZ Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 5: Hardware Overview

    AXIS M5014-V PTZ Dome Network Camera Hardware Overview Hardware Overview Control button SD card (microSDHC) slot Part number (P/N) & Serial number (S/N) Network connector (PoE) Status LED indicator Microphone (not applicable for -V-models)

  • Page 6: Connectors And Buttons

    AXIS M5014-V PTZ Dome Network Camera Hardware Overview Chassis Elastic pad Dome Cover Connectors and Buttons For technical specifications, see page 51. Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE). NOTICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 46. • Connecting to an AXIS Video Hosting System service. See page 39. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 9: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 46) or by resetting the product to factory default.
  • Page 10 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 11 AXIS M5014-V PTZ Dome Network Camera Access the Product With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

  • Page 12: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS M5014-V PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 14 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 16: Video

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video>...

  • Page 17: Stream Profiles

    The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 18: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 19 AXIS M5014-V PTZ Dome Network Camera Video 4. Define text overlay characteristics in the relevant fields. 5. Click Save. To modify the date and time format, go to System Options > Date & Time. See Date & Time on page 37.

  • Page 20: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 21 AXIS M5014-V PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 22: Ptz (Pan Tilt Zoom)

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 23: Advanced

    PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. See the online help for more information.

  • Page 24: Detectors

    Motion Detection Parameters on page 24. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 28.
  • Page 25 AXIS M5014-V PTZ Dome Network Camera Detectors Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection. the window triggers motion ordinary backgrounds trigger detection for a long time motion detection.

  • Page 26: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 27 AXIS M5014-V PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 28: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.
  • Page 29 AXIS M5014-V PTZ Dome Network Camera Events For more information, see the online help Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 26. • Detectors Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback.

  • Page 30: Add Recipients

    AXIS M5014-V PTZ Dome Network Camera Events Actions Available actions include: • Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 19. • PTZ Control Preset Position – Go to a preset position.

  • Page 31: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 36.

  • Page 32: Set Up Recurrences

    AXIS M5014-V PTZ Dome Network Camera Events Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add.

  • Page 33: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 42. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 34: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 35: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 36 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 37: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 38 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 39 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 40 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 41 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 42: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 35. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 46. UPnP The Axis product includes support for UPnP .
  • Page 43 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 44: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 45: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 46: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 47: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 48: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 49 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 50 AXIS M5014-V PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 51: Technical Specifications

    AXIS M5014-V PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS M5014–V Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 60° Vertical angle of view: 32° Diagonal angle of view: 71°...
  • Page 52 Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform from Axis Communications; specifications available at www.axis.com Interface Includes the ONVIF specification available at www.onvif.org Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection...

  • Page 53: Performance Considerations

    Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
  • Page 54 User Manual Ver. M4.2 AXIS M5014-V PTZ Dome Network Camera Date: March 2015 © Axis Communications AB, 2015 Part No. 62665...

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