GE JK3800DHBB Owner's Manual page 26

Troubleshooting tips ... Before you schedule service
Problem
My new oven doesn't cook
like my old one. Is something
wrong with the temperature
settings?
Food does not bake properly
Food does not broil properly
Oven temperature too hot or
too cold
Oven does not work or appears
not to work
"Crackling" or "popping"
sound
Why is my range making a
"clicking" noise when using my
oven?
Clock and timer do not work
Oven light does not work
Oven will not self-clean
Excessive smoking during
clean cycle
Excessive smoking during
broiling
Oven door will not open after a
clean cycle
26
Possible Cause
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Ingredient substitution
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
In some areas the power (voltage) may be
low.
Oven temperature needs adjustment.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
Your range has been designed to
maintain a tighter control over your oven's
temperature. You may hear your oven's
heating elements "click" on and off more
frequently than in older ovens to achieve
better results during baking, broiling,
convection, and self-clean cycles.
A fuse in your home may be blown or the
circuit breaker tripped.
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a self-
clean operation.
Oven controls improperly set.
Excessive soil or grease.
Oven too hot.
What To Do
temperatures carefully. If you still think your new oven is
too hot or too cold, you can adjust the temperature yourself
to meet your specific cooking preference. NOTE: This
adjustment affects Bake temperatures; it will not affect Broil
or Clean.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Settings section.
Substituting ingredients can change the recipe outcome.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
Use a pan specifically designed for broiling.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Settings section.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode.
See the Sabbath Mode section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Press the Clear/Off pad. Open the windows to rid the room
of smoke. Wait until the OVEN IS COOLING DOOR IS
LOCKED display goes off. Wipe up the excess soil and
reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
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