LG WM5500HWA Owner's Manual page 51

Problem
Washer stops for a A motor protection device has been activated to prevent overheating of the motor.
few minutes and
• This is normal. If the motor protection device is activated, the washer will stop for a few
then restarts.
Washer is not filling Filter is clogged.
properly.
• Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Energy efficiency
• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer
Insufficient water supply
• Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
• Close the door and make sure that nothing is caught under the door preventing it from
Water level is too low.
• The water will not normally cover the clothes. The fill level is optimized for the wash
Water in the washer Drain hose is kinked, pinched, or clogged.
does not drain or
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
drains slowly.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m). For best
Bleach does not Bleach dispenser cover is not properly installed (on some models).
dispense.
• Make sure that the bleach cover is properly installed and snapped into place before the
Bleach dispenser is dirty or clogged.
• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign
Premature Bleach dispenser filled for future load.
dispensing of bleach
• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every
Overfilling the bleach dispenser
• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will
Performance
Problem
Wrinkling Washer is not unloaded promptly.
• Always remove items from the washer as soon as the cycle is complete.
minutes and then start again.
Inlet Filters in MAINTENANCE.
may be different than for a conventional washer.
closing completely.
motion to achieve the best wash performance.
the washer.
performance, the end of the drain hose should be no higher than 66 inches (168 cm).
beginning of the cycle.
debris that have collected inside the dispenser may prevent proper dispensing of the
bleach.
load.
damage the laundry or the washer. Always measure bleach, but never fill above the max
line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than
1 cup of bleach.
Possible Cause & Solution
Possible Cause & Solution
TROUBLESHOOTING 51