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Primera OptiVault User Manual

Primera optivault archival appliance: users manual
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102005-510934-(01)
© 2005 All rights reserved.

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  • Page 1 102005-510934-(01) © 2005 All rights reserved.
  • Page 2 Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    E. Backup Strategies ...38 Adding Clients...47 G. Progressive Backup...52 H. Viewing System Errors...53 Section 5: Interpreting the OptiVault’s Indicator Lights ...55 Section 6: Maintenance and Troubleshooting ...56 A. Cleaning the OptiVault ...56 B. Performing a Robotic Self-Test ...56 C. Cleaning the Ink Cartridges ...57 D.
  • Page 4 Interactive Feature in this PDF Document There are interactive features that will allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the words or the page number. A small hand with a pointing finger icon appears.

  • Page 5: Section 1: Getting Started

    This Operator's Manual, Quick Start Guide and Other Printed Information Save the carton and packing materials. They will come in handy later if you ever need to transport the OptiVault and/or any of its parts and accessories. INDEX . The OptiVault and...

  • Page 6: Identifying The Parts

    LED Status Light is on to indicate that the cover is closed. They also blink in certain patterns to indicate an error or other condition of the Optivault. See Section 5 for a full explanation of the LED Status Light conditions.
  • Page 7 Input/Output Bins Optivault. The bins will hold up to 25 discs. The right-side bin is the Input Bin for blank media; the left-side bin is the Output Bin for finished discs. Only a total of 25 discs can be loaded into the input bin, output bin and drive at any one time.

  • Page 8: Pc System Requirements

    PC SYSTEM REQUIREMENTS Before getting started, it is important for you to verify that your PC meets the minimum system requirements. • 1 Ghz or faster Pentium IV processor running Windows 2000 or X, Server 2000 or 2003. • 512 MB or greater RAM •...
  • Page 9 3. The Recorder Tray then automatically shuts. Robotic Disc Transporter will automatically check the Input Bin to make certain that only one disc was picked. The software checks the disc to make sure it is blank and then burns header information to the disc.
  • Page 10 8. The process is repeated for each necessary disc in the backup set. 9. After all discs are written, the discs are picked from the left bin and placed in the right bin to simulate the original order. 10. Each disc is then picked and placed in the recorder for verification by the software and then placed into the left bin when finished.

  • Page 11: Section 2: Hardware And Software Set-Up

    A. INSTALLING THE PC SOFTWARE The Installer Disc has a menu that will guide you through the process of setting up your OptiVault. Please refer to the following for more information on each step: 1. Place the Installer CD in your CD-Rom Drive. The Installer application should automatically launch in a few moments.

  • Page 12: Step 2: Loading Media

    • Load the Input Bin (the bin located on the right-hand side of the Optivault) with up to 25 blank discs and place the bins on the mounting pegs. 8 Hardware and Software Set-Up...

  • Page 13: Step 3: Installing Ink Cartridges

    Pull out and lift up • Close the Optivault’s front cover. Step 4: Connecting the USB 2.0 Cable Connect the Optivault to your computer with the beige USB 2.0 Cable. INDEX to move the Ink Color Hardware and Software Set-Up 9...
  • Page 14 You may see a notice like the one shown below stating that the device has not passed Windows Logo Testing. Click Continue Anyway to continue installing the printer driver for your Optivault. In the installer application, follow the steps shown on your monitor to complete the installation of the Retrospect and SureThing software.

  • Page 15: Opening The Software For The First Time

    INDEX C. OPENING THE SOFTWARE FOR THE FIRST TIME The first time you open the software a wizard will guide you through several steps to complete the setup. Follow the steps and click Next to complete the setup. If you will be using the Exchange Database/Mailbox backup feature it is important that you enter the License code when prompted by the setup wizard to add more license codes.

  • Page 16: Reloading Media

    In either case make sure the user has necessary rights to access the Exchange server. RELOADING MEDIA Any time media is moved or removed from the OptiVault it is necessary to clear the media location memory before continuing backup operations. Use the following procedure each time you reload media: 1.
  • Page 17 3. Open Configure on the left navigation menu. Click Devices. 4. Click on Primera OptiVault to Highlight it. Click on the Initialize Elements button to clear the media location memory. INDEX...

  • Page 18: Section 3: Optivault Printer Driver

    Once the Optivault software has been successfully installed, take a moment to familiarize yourself with the settings for your Optivault. Only the settings that affect the print quality of your discs are described below. You will see many other settings that will not need to be changed. The default settings of the Optivault printer driver will fit most printing needs.

  • Page 19: Cartridge Type

    Old Cartridge Installed button accordingly. These selections are necessary for the printer to accurately keep track of ink cartridge ink levels. Select the Details button for information on the drivers, firmware, alignment and number of discs printed with your Optivault. INDEX OptiVault Printer Driver 15...

  • Page 20: Alignment Calibration

    Color+Black as a cartridge type in the driver settings, it is important to perform this calibration every time you change a cartridge. To print, click the Alignment Calibration Properties button then click Yes.. The print will look like this: 16 OptiVault Printer Driver 10 12 14 INDEX...

  • Page 21: Section 4: Using Retrospect

    Primera TuffCoat Archival Media available at www.primerastore.com. There are documented quality differences between different brands of media. Primera has not researched the archival life nor can it support the recording characteristics and/or performance of other brands of optical media.

  • Page 22: Wizard Mode

    INDEX To bypass the wizard, click Switch to Advanced Mode. Advanced Mode allows you to jump to specific settings you want to change without going though the wizard. Additional settings are also available in Advanced Mode which are not available in Wizard Mode. Wizard Mode Advanced Mode 18 Using Retrospect...
  • Page 23 5. This screen allows you to choose preset volumes that are commonly backed up or a specific location. Select "Let Me Choose”. Click Next. 6. Choose the specific location you would like to back up. For this example choose Local Disk (C:). To backup other computers on the network choose "My Network Places".
  • Page 24 INDEX If you would like to backup only specific folders on a computer/server, select the destination and then click Show folders. Choose the folder or folders you would like to define as volumes. Click Define. 7. Choose the type of files you would like included in the backup.
  • Page 25 8. Choose the destination by selecting the Optivault and clicking Next. 9. You may schedule a backup Now and click Next. INDEX or choose to run it now. Select Using Retrospect 21...
  • Page 26 10. Name your Backup Set using this screen. Uncheck Use existing if you would like to create a new backup set. Note: See Section 4C for information on saving Backup Source and Destination information as one Backup Script. 11. Decide whether you would like to compress data. Data compression saves space in the Backup Set by compressing files before copying them into the Backup Set.
  • Page 27 12. Choose a security policy if desired. Choosing a security password other than "None" will encrypt the data on disc and require the user to enter a password to perform a restore. Click the Help button for more information. Click Next to continue.

  • Page 28: Activity Monitor

    INDEX 14. The software will first scan all the data to be backed up and then start the burn process. See section 1F for a description of the actual robotic burn and print backup process. While the backup is executing the Activity Monitor displayed.

  • Page 29: Restoring A Backup

    2-My Backup 1-My Backup 5-My Backup or the last disc in the backup set should be placed in the recorder drive of the Optivault. Note: Whenever you move or remove media follow the reloading procedure in section 2D. 2. Open the Software. Choose menu on the left.
  • Page 30 3. Click Next past the introduction screen. 4. You will be presented with a list of recently performed backups from which you can restore. Select one and click Next. 5. If you have chosen to progressively backup files you will have several snapshots or time points to restore to.
  • Page 31 6. Choose the location you would like to restore to on your hard drive or network. The most common choice here would be Original Location. Click Next. Choose Restore Files and Folders to choose the files you would like to restore. Choose Restore everything… to restore all files.
  • Page 32 8. Choose the files and folders you would like to restore. Click Next. 9. Choose whether you would like to replace matching files. Click Next. 10. The final screen before you start the restore summarizes your restore settings. Click back to edit any settings. Click Start to start the restore.

  • Page 33: Using Backup Scripts

    INDEX C. USING BACKUP SCRIPTS Using Backup Scripts is an easy way to save all the settings associated with several different backup jobs. Use this feature if you would like to schedule backups on several different volumes on a regular basis. 1.
  • Page 34 3. Choose the type of script you would like to create. For this example we will choose a standard backup script. 4. Type the name of the script. 5. At this point you are brought to a standard backup window in advanced mode. Switch to Wizard mode and use the steps in section 4A to complete the backup or setup your backup job in Advanced Mode.

  • Page 35: Performing An Exchange Server Backup

    Edit. D. PERFORMING AN EXCHANGE SERVER BACKUP The Optivault is especially useful for backing up Exchange. Below are the steps necessary to perform this function. Before setting up the Exchange backup make sure that you have the necessary Exchange backup license installed.
  • Page 36 Make sure the Exchange Database/Mailbox Backup license shows 0 used, 1 available. If you do not have the license installed click Add and enter code provided in section 2D. 1. Install the client software on the Exchange server using the instructions in section 4F.
  • Page 37 4. Retrospect will automatically display the clients with the client software installed. If you do not see the client see section 4F for instruction on how to directly add the client. 5. Highlight the Exchange server client and choose Add. You will be prompted for a password.
  • Page 38 INDEX 8. Choose Backup as the script type. 9. Name your backup script. 10. Switch to Advanced Mode if you are in Wizard Mode. Click Sources. 34 Using Retrospect...
  • Page 39 11. You may back up the Exchange Server and the Exchange Mailboxes. In order to backup mailboxes you must add them to the Mailbox list. To add specific Mailboxes Highlight the Exchange Mailbox and click Mailboxes… Note: While Mailbox data is contained in the backed up Server database, it is recommended that you back up specific Mailboxes in addition to the server.
  • Page 40 13. You may also backup items within the specific user mailbox. In this example only the Administrator Mailbox was defined. Highlight the specific mailbox and choose Subvolume… 14. Highlight the items in the Mailbox you would like to backup. Choose Define. 36 Using Retrospect INDEX...
  • Page 41 15. After you have defined all mailboxes and subvolumes, you are ready to add them as Sources. Highlight (Control Left Click) each of the items you would like included as sources. Click OK. 16. Set the Destination, Selecting and Options as described in section 4A.

  • Page 42: Backup Strategies

    Often it is beneficial to develop a backup strategy to backup important files. Below are a several strategies well suited to the OptiVault. E1. Hard Drive to Hard Drive to Optical Disc (DVD) This strategy involves two scripts. The first script "Hard Drive"...
  • Page 43 2. Name your backup set destination and select the hard drive by clicking the Select button. 3. Choose what you want to do when the hard drive becomes full. Choose "Keep according to Retrospect's defined policy" to delete old files only as it becomes necessary to do so.
  • Page 44 INDEX 4. Schedule this script to run Monday through Friday. 5. To create the second script go to the Automate menu - choose Manage Scripts. Click New. 6. Choose "Transfer Backup Sets" as the type of script. 40 Using Retrospect...
  • Page 45 7. Name your script 8. Select the Source by clicking the Source button. 9. Select which backup set you would like as your source. Choose the backup set you designated as your destination in steps 1-4. INDEX Using Retrospect 41...
  • Page 46 10. Create a new backup set as your Optical Disc backup set. Select it as your destination. 11. You may want to filter out certain file types such as mp3 or video files. You may also want to include only certain file types such as word documents.
  • Page 47 INDEX 12. Finally, schedule this script to run once a week on a Friday. All but the last disc in this backup set can be stored offsite. E2. Rotating onsite and offsite This strategy involves two scripts. The first script "Week 1" will back up information from your source to optical disc backup set named "Week 1".
  • Page 48 Follow these steps to implement this strategy: 1. Setup both backup scripts using the instructions in section 4C. The source for each set will be the same. The destination will be different. 2. Set the first week to run Monday through Friday starting on a specific Monday.
  • Page 49 INDEX E3. Progressive daily - New weekly This strategy involves one script. This script will backup information from your source to your backup set. Schedule a normal progressive backup Monday through Thursday. Schedule the same script for a Full backup every Friday. Each will have separate names.
  • Page 50 3. Add another schedule to the same script by clicking the Add button. Set this script to run on Friday. Set the Action to New Backup Set. 4. Your final schedule should look like the screen below: 46 Using Retrospect INDEX...

  • Page 51: Adding Clients

    INDEX ADDING CLIENTS After you register with EMC Dantz you will be provided a license code to unlock two free clients for use with desktop computers. Once you receive the license code, open the Retrospect software. Go to the Window Menu - choose License Manager.
  • Page 52 Enter your license code and click OK to add the license. NOTE: It is possible to backup specific shared files and folders on desktop computers connected to your network without installing clients. However, without backup clients, it is not possible to backup the system state necessary for a complete operating system restore.
  • Page 53 To install clients on a Macintosh Go to the EMC Dantz website. www.emcdantz.com Browse to the Support area - choose Updates - Choose the Mac client. Download and install the client. During the install you will be asked to choose a password. Remember it, you will need it to backup the client.
  • Page 54 Add the Client to the Backup Client List 1. Before you can backup a client you need to add the client to the Backup Client List. Open Configure on the left navigation menu. Choose Clients. Click Add on the screen below: 2.
  • Page 55 3. Highlight the client and choose Add. You will be prompted for a password. 4. If you do not see the client on the list click the Advanced button. 5. Now click on Direct. Type in the IP address or DNS of the client computer.

  • Page 56: Progressive Backup

    6. If Retrospect finds the client, you will be prompted for a password. You will be asked to confirm the name of the client. Client properties will be displayed. Click Done. 7. You will now see clients you added in the Backup Client List in the sources window.

  • Page 57: Viewing System Errors

    To view the event log click on the Events Tab at the top of the Activity Monitor. In this example the cover on the Optivault's front cover is open. Notice the red X next to the error.
  • Page 58 (see screen capture below) and you are sure the media asked for is in the OptiVault, use the procedure in section 2D, step 3 and 4 to Initialize Elements. This will cause the OptiVault to immediately search for the media and continue the backup job.

  • Page 59: Section 5: Interpreting The Optivault's Indicator Lights

    Optivault's Indicator Lights The Power and Busy LED indicator lights located on the top of the Optivault can tell you a lot about what is happening inside the Optivault. To accurately interpret what it means when these lights are on, off, or flashing, please refer to the following:...

  • Page 60: Section 6: Maintenance And Troubleshooting

    In fact, no regular maintenance is recommended other than cleaning the outside case. NOTE: Do NOT attempt to oil or grease the Optivault's Robotic Arm shaft or other components. You will likely cause more harm than good! Any moving parts are designed to operate for the life of the machine with no additional lubrication required.

  • Page 61: Cleaning The Ink Cartridges

    TECHNICAL SUPPORT If you have difficulties in operating the Optivault use the procedures in this manual and the additional resource listed below:...

  • Page 62: Section 7: Technical Specifications

    Weight Dimensions Certifications Safety Warranty 58 Technical Specifications Specifications Optivault Ink-Jet 4800 x 1200 dpi, 2400 x 1200 dpi, 1200 x 1200 dpi, 600 x 600 dpi Dual Cartridges: One 3-color (CMY) cartridge, and one Black Monochrome (K) DVD+R media recommended by Primera 4.724"...

  • Page 63: Index

    Index Activity Monitor...24, 53 Advanced Mode ...18 Alignment Calibration...16 Backup - Client List ...50 Exchange Server ...31 Performing ...17 Progressive ...52 Restoring ...25 Schedule ...21, 45 Scripts ...29 Strategies ...38 Cartridge Type ...15 Clients... 47, 48, 49, 50 Connections, Rear Panel...3 Controls, Front Panel ...2 Enable Ink Low Warning ...15 Identifying the Parts ...2...
  • Page 64 Printed in the United States of America P/N 510934...

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