Knox KeySecure 5 Networking Manual
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KNOX
NETWORKING GUIDE
Configuring network communication and security settings
®
for your MedVaults and Knox KeySecure
5& 6 Devices
1601 W. Deer Valley Road, Phoenix, AZ 85027
Phone: 800-552-5669
Fax: 623-687-2290
knoxbox.com

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  • Page 1 KNOX NETWORKING GUIDE Configuring network communication and security settings ® for your MedVaults and Knox KeySecure 5& 6 Devices 1601 W. Deer Valley Road, Phoenix, AZ 85027 Phone: 800-552-5669 ● Fax: 623-687-2290 knoxbox.com...
  • Page 2 Copyright® 2020 by the Knox Company. All rights reserved. The Knox ® Company, the Knox logo and all other Knox Company product or service names are registered trademarks or trademarks of the Knox Company. Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. UNPUBLISHED—RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES.
  • Page 3: Table Of Contents

    Creating Network Profiles ......................... 12 ASSIGNING PROFILES TO KNOX DEVICES ..................14 ASSIGNING PROFILES TO KNOX DEVICES USING APPLY TO ALL ..........15 KNOX DEVICE SYNC SOFTWARE ......................17 INSTALLING KNOXCONFIG SOFTWARE (KeySecures with FW v1.8.6 or earlier) ......20 KNOXCONFIG SOFTWARE SETTINGS ....................
  • Page 4: Knox Networking Overview

    Device Sync software running on Windows® 10. Operation Once the network connections have been configured, your Knox device will be able to connect through your internet-enabled network for remote management and upload of audit event records to KnoxConnect Cloud. Knox devices can operate both continuously online and with periodic connectivity.
  • Page 5 Knox Networking Guide Connecting via Mobile Gateway Knox devices can connect to a mobile gateway via WiFi or Ethernet. They can be synced to KnoxConnect Cloud anywhere you have internet access. Connecting via WLAN Knox devices store authorized PINs and audit event records when disconnected from KnoxConnect Cloud allowing it to operate with only periodic connection to a station’s Wireless...
  • Page 6: Network Compatibility

    • WPA2-EAP-TLS • WPA2-EAP-PEAP with TLS • WPA2-EAP PEAP with MSCHAP Note: EAP-FAST is not currently supported. Please contact Knox Technical Support if your encryption type is not shown. Ports (required for communication): • 443 - SSL communication • 123 – Network Time Protocol (optional) IP Configuration •...
  • Page 7: Network & Security Settings

    1. Select Network Settings from side menu. 2. Select Certificate Authority Certificates tab and then select the Add button. 3. Provide a name and optional description for the certificate. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 7 of 25...
  • Page 8: Adding An Enterprise Client Certificate

    6. Select Upload to complete the installation process. A green success message will display when saved. Note: You can navigate to the Enterprise Client Certificates tab to verify the new certificate appears in the list. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 8 of 25...
  • Page 9: Edit Or Delete A Certificate

    Note: The system will provide an error message if any template or device is still assigned to use the certificate. Remove the certificate from all templates and retry. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 9 of 25...
  • Page 10: Replacing An Expired Certificate

    2. Under the Device Hardware Programming Section, click on the drop-down arrow next to Client Certificate. 3. Save changes and refer to the section “To Sync KeySecure and MedVault with KnoxConnect Cloud” to force the certificate to update. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 10 of 25...
  • Page 11: Adding A Network Template

    Network connection settings are established by creating Network Templates. The Network Template contains profiles for networks that the Knox devices will use to communicate with KnoxConnect Cloud and can be applied to one or more Knox devices allowing for quick configuration. Each template can support up to seven network profiles, which can be prioritized.
  • Page 12: Creating Network Profiles

    4. Select Priority for the profile (7 is highest). 5. Provide the SSID Name and password. 6. Select the Create button (Save button if template was already created). KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 12 of 25...
  • Page 13 7. Select the Create button (Save button if template was already created). Note: Repeat steps for each network the devices will connect to. Note: Remember to select the Save button after each profile has been entered. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 13 of 25...
  • Page 14: Assigning Profiles To Knox Devices

    ASSIGNING PROFILES TO KNOX DEVICES Once the network templates have been created you can assign them to your Knox devices. 1. Select the Knox Device from menu on the left. In this example KeySecure is selected however the same navigation is used for MedVault 2.
  • Page 15: Assigning Profiles To Knox Devices Using Apply To All

    Knox Networking Guide ASSIGNING PROFILES TO KNOX DEVICES USING APPLY TO ALL If all Knox devices in your jurisdiction will have the same profile, you can use the Apply to all Menu. Select Apply to all KeySecure Menu button. Note: In this example KeySecure is selected however the same navigation is used for MedVault 2.
  • Page 16 4. Remember to select the Save button after each field completed. Note: If using static IP addresses, you must apply a static IP address to each unit individually. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 16 of 25...
  • Page 17: Knox Device Sync Software

    Knox Networking Guide KNOX DEVICE SYNC SOFTWARE For initial set up and configuration of your Knox device, KnoxConnect Cloud no longer requires the use of KnoxConfig software. Settings are configured in KnoxConnect then synced with your Knox device using Knox Device Sync software.
  • Page 18 2. Connect the Knox device to the computer with the USB to Mini USB cable. 3. The Knox device serial number will automatically populate. 4. Select the Start button and the Knox device will update, status will read “Finished: OK” when complete. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX.
  • Page 19 Knox Networking Guide 5. Repeat Step 4 if the Knox device Firmware was not the current version, the first update will install new firmware and the second update will load network templates. 6. Repeat steps 2-4 for each Knox device you are syncing or close Knox Device Sync if done.
  • Page 20: Installing Knoxconfig Software (Keysecures With Fw V1.8.6 Or Earlier)

    7. Select the Install button to begin the installation of the KnoxConfig Software and its associated drivers. 8. Follow installation prompts to launch the software. 9. After installation is complete KnoxConfig will automatically run. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 20 of 25...
  • Page 21: Knoxconfig Software Settings

    3. In the left-hand column, select Get Settings. This will upload the device’s current configuration to KnoxConfig. 4. On the KnoxConfig Software screen, under WiFi Settings, ensure the Obtain IP Address Automatically radio button is selected. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 21 of 25...
  • Page 22 Note: If the SSID that you wish to connect to is hidden, it will not appear in this list and will need to be manually entered. 6. In the WiFi Security field, select a security protocol from the drop-down list. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 22 of 25...
  • Page 23: Setting The Wifi Static Ip Configuration

    Configuration radio button to open the IP configuration table. 2. Enter the IP Address, Subnet Mask, Default Gateway and DNS Server information. 3. Go to the last step, Saving Your Settings. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 23 of 25...
  • Page 24: Setting The Ethernet Dynamic Ip Configuration

    Configuration radio button to open the IP configuration table. 3. Enter the IP Address, Subnet Mask, Default Gateway and DNS Server information. 4. Go to the last step, Saving Your Settings. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 24 of 25...
  • Page 25: Saving Your Settings

    2. On the KeySecure’s keypad, press the Enter button down for about 8 seconds, until the unit resets. Exit • Select this option to exit the KnoxConfig software. KNOX COMPANY | 800-552-5669 | TECHSUPPORT@KNOXBOX.COM | KNOXBOX. | OPE-KSCNFG-0292-I | PAGE 25 of 25...

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