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Related Manuals for CRG CRG100
Summary of Contents for CRG CRG100
- Page 1 ELECTRONIC CASH REGISTER CRG100 CRG500 USER MANUAL V1.0...
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Page 2: Table Of Contents
CONTENTS Cash Register Introduction ............. 1 1.1. Introduction ..................1 1.2. Important ..................1 1.3. Environmental Operating Characteristics ......... 2 1.4. Electrical Characteristics ..............2 Characteristics ................3 2.1. Identification of Parts ................ 3 2.2. Mode Switch ..................4 2.3. Display .................... - Page 3 Register Operation ............... 21 5.1. Clerk Sign On ................... 21 5.1.1 Change Clerk ................21 5.1.2 Clerk Authority Override .............. 22 5.2. Department Sale (Keyboard buttons) ..........22 5.2.1 Department Sale Example ............23 5.3. Sales Functions ................24 5.4. Discounts and Premiums ..............
- Page 4 8.1. System Options ................41 8.2. Keyboard ..................43 8.2.1 Attribute Table ................43 8.2.2 Function Table ................44 Useful Information ............... 45 9.1. Factory Reset................... 45 9.2. Error Codes..................46 9.3. Spare Parts Codes ................47 PC Software ................. 48 10.1.
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Page 5: Cash Register Introduction
CASH REGISTER INTRODUCTION 1.1. Introduction We wish to thank you for the purchase of the electronic cash register. Please read the instructions to become familiar with its functions and operations before you start to operate this equipment. Keep this manual for future use, it will help you to solve most problems encountered in its operation. -
Page 6: Environmental Operating Characteristics
1.3. Environmental Operating Characteristics Operating Temperature: 0ºC ~ +45ºC Storage Temperature: -20º C ~ +55º C Relative Humidity: 20% ~ 95% 1.4. Electrical Characteristics CRG500: AC220V ± 15% Power voltage: CRG100: AC100-240V Power frequency: 50Hz Power rated: 30W Cash Register Introduction... -
Page 7: Characteristics
CHARACTERISTICS 2.1. Identification of Parts CRG100 Customer Display Receipt Printer Operator Display Keyboard Mode Switch Power Switch Drawer (optional) CRG500 Customer Display Receipt Printer Operator Display Keyboard Mode Switch Power Switch Characteristics... -
Page 8: Mode Switch
READ: Read sales data without clearing data RESET: Read sales data and clear data PROGRAM: All programming and settings access 2.3. Display Operator Customer Model Display Display CRG100 128*64 LCD 8 Digits LED CRG500 192*64 LCD 8 Digits LED Characteristics... -
Page 9: Cash Drawer
The drawer can be released manually, using the lever located on the bottom of the drawer. Note: The drawer will not o pen if it is lo cked with a drawer lock key 2.5. Keyboards CRG100 CRG500 ... -
Page 10: Keyboard Functions
2.6. Keyboard Functions Sales Feed Paper* Cancel Sale Toggle Receipt Print Refund Item Print Last Receipt Error Correct Paid Out Clear Text / Clear Errors Received On Account Percentage Premium Hold / Recall Sale (one)* Percentage Discount Open / Hold Table Discount Amount Clerk Sign On Decimal For Quantity... -
Page 11: Memory
Menu Navigation Enter / Confirm Move Up Back / Cancel Move Down Print Current Info Clear Errors Text Entry Shift Text (A a *) Delete Text Space Symbol Select 2.7. Memory Departments: 50 PLUs: 3450 Clerks: 50 Receipt Lines: 50 Tables: 50 Tax Levels: 4 Characteristics... -
Page 12: Interface
2.8. Interface Legacy port for older style barcode scanners. PS/2 Not currently utilised on modern barcode scanners. RS232 Serial port for PC or barcode scanner connections. Currently only used for barcode scanner connections. USB-B port for PC connection. Superseded the PC COM connection, allowing the barcode scanner to stay connected at the same time as the PC. -
Page 13: Gettings Started
Ensure the thermal paper roll and mode keys are available. 3.3. Paper Installation Lift the printer lid manually on the CRG100, or by pushing the level on the CRG500. Drop the 57mm thermal paper into the base of the print unit, pull the paper from the bottom of the roll towards the keyboard. -
Page 14: Date & Time
3.4. Date & Time ⊚ Note: Date and time should be input before beginning any transactions. P SYSTEM SETTINGS [ENTER] DATE & TIME [ENTER] Date:20221231 Time:123000 1. Input date in format YYYYMMDD [0] – [9] 2. -
Page 15: Basic Programming
BASIC PROGRAMMING 4.1. Header & Footer Note: The header appears at the top of every printed receipt, whilst the footer ⊚ appears at the bottom. P SYSTEM SETTINGS [ENTER] HEADER & FOOTER [ENTER] 01YOUR RECEIPT Flag1:Header SBT-Confirm 1. -
Page 16: Tax Settings
4.2. Tax Settings Note: Tax rate percentages are assigned to tax codes 1-4. These codes are then assigned to departments or PLUs. This allows the rate to be changed in one ⊚ location, if required. P BASIC INFO [ENTER] TAX SETTING [ENTER] Code:0001 Rate:0.00__________ Name:VAT... -
Page 17: Department Setting
4.3. Department Setting Note: Departments relate to the numbered buttons on the cash register and ⊚ can be used for direct sales. 1-11 (CRG100) and 1-30(CRG500) P BASIC INFO [ENTER] DEPT SETTING [ENTER] Input Code: _____________ ... -
Page 18: Department Func. 1 List
4.3.1 Department Func. 1 List Note: Options 1-7 default settings are the most commo n, but can be changed here if required. Tax options 8/13 are explained further in section (4.3.2) Y = Allow [%+] to apply to this item 1/13 Add S/C N = [%+] does not affect this item... -
Page 19: Assign Tax To Department
⊚ 4.3.2 Assign Tax to Department P BASIC INFO [ENTER] DEPT SETTING [ENTER] Input Code: _____________ [0] – [9] 1. Input the required department code [ENTER] 2. Confirm department code Price:0.00_________ Func. 1:00010040 Func. 2:00000000 DEPT:1 ... -
Page 20: Clerk Setup
4.4. Clerk Setup Note: If any clerk is assigned a password, all clerks will be required to sign in. ⊚ If all passwords are empty, clerk 1 will be default on R and X mode. P SYSTEM SETTINGS [ENTER] CLERK [ENTER] Code: 0 Psw.:________ Name:MANAGER... -
Page 21: Clerk Authority Table
4.4.1 Clerk Authority Table Y = Allow sales in Register mode Sales Auth. N = Disable the ability to perform sales Y = Allow use of the [REFUND] button Refund Auth. N = Disable [REFUND] button Y = Allow [%-] usage on individual items PLU Discount N = Only allow [%-] after [SUB TOTAL] Y = Allow use of [REPRINT] button... -
Page 22: Clerk Password Removal
4.4.2 Clerk Password Removal ⊚ Note: All passwords must be removed to disable forced sign on. P SYSTEM SETTINGS [ENTER] CLERK [ENTER] Code: 0 Psw.:________ Name:MANAGER 1. Use arrows to select clerk [↑] & [↓] 2. - Page 23 Code:1 Price 1:0.00 Price 2:0.00 DEPT: 4. Input price 1 (no decimal places) [0] – [9] 5. Confirm price 1 [ENTER] [0] – [9] 6. Input price 2 (no decimal places) [ENTER] 7. Confirm price 2 8.
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Page 24: Delete Barcode
⊚ 4.5.1 Delete Barcode P BASIC INFO [ENTER] PLU SETTING [ENTER] [CANCEL] 2. Enable deletion mode (X visible in corner) 3. Scan the required barcode <Scan> Warning! Are you sure to delete this PLU? SBT-Confirm ... -
Page 25: Register Operation
REGISTER OPERATION 5.1. Clerk Sign On Note: If no clerk passwords have been set up, R mode will default CLERK1 If passwords have been set up on clerks, sign on will be required in all modes. Login(R) Code:____ Psw.: SBT-Confirm ... -
Page 26: Clerk Authority Override
5.1.2 Clerk Authority Override Note: It is recommended to keep the manager key (SP KEY) with managers only Clerks will sometimes receive the message of “ERROR: 2063 NO AUTHORITY!” Using Manager mode, this error can be overridden. Error:2063 No authority! ⊚... -
Page 27: Department Sale Example
5.2.1 Department Sale Example Note: To input prices, ensure Department setting “change price” set to “Y” For this example: Sell 1 Hot Drink for £2.00 Sell 1 Sandwich for £4.50 ⊚ Receive £10 cash from customer 1. Input £2.00 ... -
Page 28: Sales Functions
[RECEIPT REPRINT] Can only be performed after the transaction has been finalised. Shift the departments buttons up a level. CRG100: 1-11 become 12-22 [DEPT SHIFT] CRG500: 1-30 become 31-60 Lasts for one item press, needs to be pressed again for additional items. -
Page 29: Discounts And Premiums
5.4. Discounts and Premiums Note: Inputting values for the following must be to 2 decimal places. For 50% input must be [5][0][0][0]. For £2.00 input must be [2][0][0]. Add a percentage on to the last item: <input percentage> [%+] [%+] Add a percentage to the whole transaction: [SUB TOTAL] ... -
Page 30: Refunds
5.5. Refunds Note: Transactions cannot be cancelled or changed after finalisation. Once a transaction has been finalised, to make any changes the transaction must be refunded and reinput correctly. Refund(A) 1. Enter refund mode [REFUND] 2. Input items to be refunded (scan or input) ... -
Page 31: Ra And Po
5.6. RA and PO Note: Received on Account and Paid Out must be perfo rmed outside of a transaction. Receive cash into the drawer, without a sale: [RA] <input amount> [RA] [CASH] Pay cash out of the drawer, without a refund: [PO] <input amount>... - Page 32 5.7.1 Table example For this example: Open next available table Add £2.00 coffee ⊚ Save table 1. Open next available table [TABLE N / O] TABLE8 2. Input coffee amount [2][00] 3. Assign value to coffee ...
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Page 33: Order Hold
5.8. Order Hold Note: Save/Load orders is used after adding items to a transaction. Save/load orders automatically generates a hold number which is shown on the receipt. This number is sequential and cannot be specified After entering items in a transaction, the order can be saved with an automatic order [SAVE/LOAD ORDER] number... -
Page 34: Reports
REPORTS ⊚ 6.1. Report Overview ⊚ X – Reports are read only and will not reset totals, used for viewing only Z – Reports reset themselves after being run, recommended end of day Report Description Fin. Rep. Financial report, to be run daily ... -
Page 35: Financial Report
6.2. Financial Report Note: Reco mmended to run Z Fin. Rep at the end of each day ⊚ Print only Financial report: X FIN. REP. [ENTER] ⊚ Reset and print Financial report: Z FIN. REP. [ENTER] Financial report example: Z FINANCIAL REPORT - - - - - - - - - - - - - - - -... -
Page 36: Department Report
6.3. Department Report Note: Reco mmended to run Z Fin. Rep at the end of each day, but not required ⊚ Print only Department report: X DEPT. REP. [ENTER] [ENTER] ⊚ Reset and print Department report: Z DEPT. REP. [ENTER] Department report example: Z DEPT. -
Page 37: Clerk Report
6.4. Clerk Report ⊚ Print only Department report: X CLERK REP. [ENTER] [ENTER] ⊚ Reset and print Department report: Z CLERK REP. [ENTER] Clerk report example: Z CLERK REPORT - - - - - - - - - - - - - - - - NO.:0001 31/12/2022 12:30:00 - - - - - - - - - - - - - - - - NAME... -
Page 38: E-Journal
6.5. E-Journal ⊚ Note: E-Journal allows the viewing and printing of previous transactions. Z E-JOURNAL [ENTER] by Period by Bill No. SBT-Confirm All E-Journal Data: [↑] & [↓] 1. Use arrows to select ALL 2. Open the E Journal on screen ... -
Page 39: Clearing The E-Journal
6.5.1 Clearing the E-Journal ⊚ Note: Clearing the E-Journal cannot be undone. Do so with caution. Z Fin. Rep. Z Dept. Rep. Z Clerk Rep. SBT-Confirm 1. Highlight E-Journal [↑] & [↓] Table Rep. Refund List E-Journal SBT-Confirm [CANCEL] 2. -
Page 40: Intermediate Programming
INTERMEDIATE PROGRAMMING This section covers programming options that are NOT required for general use 7.1. Receipt Format ⊚ Note: Change how information is represented on the receipt. P SYSTEM SETTINGS [ENTER] RECEIPT FORMAT [ENTER] Print PLU code? 1/15 1. -
Page 41: Receipt Font
7.3. Receipt Font Note: Changing receipt fonts can cause information to be missed off receipt. ⊚ 7.4. Printer Setting P SYSTEM SETTINGS [ENTER] PRINTER SETTING [ENTER] Color Adjust Rect. Space Line Space SBT-Confirm [↑] & [↓] 1. -
Page 42: Payment
7.6. Table Setting ⊚ Note: Change table numbers and their corresponding names P BASIC INFO [ENTER] TABLE SETTING [ENTER] No.:1___ Name: TABLE1 1. Use arrow keys to select table [↑] & [↓] 2. Input new table number (optional) ... -
Page 43: Taste Setting
7.8. Taste Setting ⊚ Note: Change taste descriptions, instructions on usage in section (5.9) P BASIC INFO [ENTER] TASTE SETTING [ENTER] No.: 01 Name:TASTE01 1. Use arrow keys to select taste [↑] & [↓] 2. Enter text edit mode for name ... -
Page 44: Other Name
7.9. Other Name ⊚ Note: Rename functions, co des and corresponding names in section (7.9.1) P BASIC INFO [ENTER] OTHER NAME [ENTER] No.:01 Name:%+______ 1. Use arrow keys to select descriptor [↑] & [↓] 2. Enter text edit mode for name ... -
Page 45: Advanced Programming
ADVANCED PROGRAMMING This section covers programming for advanced users, change with caution 8.1. System Options Warning: Use system optio ns to update low level settings represented in the table. This should only be used with appropriate knowledge; all configuration ⊚ options are set correctly by default. - Page 46 Input default rate for [%+] button. Eg: 10 S/C Rate AAAA A = 0500 (5% increase) A = 1250 (12.5% increase) Input default rate for [%-] button. Eg: 11 DCT Rate AAAA A = 0800 (8% discount) A = 1750 (17.5% discount) A = 1 (Automatically apply S/C if PLU set) 12 Sales Set.
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Page 47: Keyboard
8.2. Keyboard ⊚ Warning: Keyboard should only be changed with appropriate knowledge. P SYSTEM SETTINGS [ENTER] KEYBOARD [ENTER] Name:FEED Code:0016 No.1:00 No.2:00 1. Press the button on the keyboard to be edited [ANY] a. The name and code on screen will change to match the button pressed. -
Page 48: Function Table
8.2.2 Function Table Function Code Function Code Function Code Forbid Card Hold Dept. Feed Direct PLU Print Open Drawer Ref # Price Change Cancel Correction Clear Taste Discount Operator Input Cash Open Table Multiply Guest Trans Table Sub Total Cancel All Reduction Cash Left... -
Page 49: Useful Information
USEFUL INFORMATION 9.1. Factory Reset Warning: System Initialisation will clear all programmed data and reports. All ⊚ tills come initialised by default, this is not required unless wiping machine. P ADVANCED MANAGEMENT [ENTER] Initialize Format SBT-Confirm 1. Highlight INITIALIZE ... -
Page 50: Error Codes
9.2. Error Codes Note: Many error codes ex ist, showing descriptions on screen. This list is only a select few. Turn SP key to Manager mode. 2063 No Authority Alternatively, set up clerk permissions as shown in section (4.4) Replace thermal paper in printer. 0105 Paper Out Printer requires paper to operate. -
Page 51: Spare Parts Codes
CRG100 Small Cash Drawer Black SPCRG100-09 CRG100 Small Cash Drawer White SPCRG100-10 CRG100 Cash Drawer Key SPCRG100-11 CRG100 Small Cash Drawer Coin Dividers (Black) SPCRG100-12 CRG100 Small Cash Drawer Coin Dividers (White) SPCRG100-13 CRG100 Cash Manager Key (SP) SPCRG100-14 CRG100 Cash Operator Key (SUP) -
Page 52: Pc Software
PC SOFTWARE 10.1.Overview Note: Software only available on for use on Windows devices The CRG100 / CRG500 PC Software can be downloaded from the following: files.cashregistergroup.co.uk/crg.zip The software is predominantly used for importing bulk barcode items; it is much quicker and simpler to program all other features directly on the till.
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