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3.0 SERVICING
3.1 ANNUAL SERVICING
No annual servicing of the ElectraMate 2000
is necessary.
However, we would recommend that checks
on the appliance controls and a hot water
performance test are carried out annually to
prove the appliance is working satisfactorily
and within its specification.
3.2 CHANGING/
COMPONENTS
This appliance has two independant
electrical supplies. Ensure that both
supplies are isolated at the 4 pole isolator
(or 2x 2 pole isolators) before removing the
front panel to undertake any work.
Free of charge replacements for any faulty
components are available from Gledhill during
the in-warranty period (normally 12 months).
After this, spares can be obtained direct from
Gledhill using the 'Speed Spares' service, or
through any of the larger plumbers merchants/
specialist heating spares suppliers.
Help and advice is also available from the
Technical Helpline on 08449 310000.
However, all components are readily accessible
and can be changed quickly and easily by the
installer using common plumbing practice.
If it is necessary to replace any of the pumps
fitted to the appliance the pump head
(motor pack) only should be removed as
recommended by Grundfos. Assuming it is
within warranty this will be accepted by a
merchant as being covered by the Grundfos
national service exchange agreement, as long
as it is a complete pump i.e. alleged faulty
motor pack and new base is left with the
merchant. It is important when a pump
has been replaced to ensure that any air is
adequately vented.
WARNING : There are no user servicable
parts inside the appliance cover. All annual
inspections and/or servicing must be
carried out by suitably qualified and
competent persons.
Page 27
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