Axis P3904-R Mk User Manual page 54

AXIS P3904-R Mk II Network Camera
Troubleshooting
Color saturation is different
in H.264 and Motion JPEG
Lower frame rate than
expected
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Product does not start up
Product does not start up
Video and image problems, general
Image unsatisfactory
Disturbed focus
Storage and disk management problems
Storage disruption
Video cannot be recorded
SD card cannot be mounted
Modify the settings for your graphics adapter. Refer to the adapter's documentation for more
information.
See Performance considerations on page 56.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only
key frames.
Lower the image resolution.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
product.
Contact your Axis reseller.
If the product does not start up keep the network cable connected and re-insert the power cable
to the midspan.
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Set the focus manually by gently push and turn the focus ring.
Set the focus manually by using the black rubber side of the lens tool. Insert the tool carefully
and hold pressed while turning to adjust focus.
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see About events on page 31.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
NOTICE TICE
NO NO TICE
Formatting the card will remove all content, including all recordings, from the SD card.
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