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Axis P3915-R Mk II User Manual

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AXIS P3915-R Mk II Network Camera
User Manual

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Summary of Contents for Axis P3915-R Mk II

  • Page 1 AXIS P3915-R Mk II Network Camera User Manual...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See applications. Later versions of this document will be posted to the Axis Electromagnetic compatibility (EMC) on page 2 . website, as required. See also the product’s online help, available via •...
  • Page 3 When this product has reached the end of its useful life, dispose of • report problems to Axis support staff by logging in to your private it according to local laws and regulations. For information about support area your nearest designated collection point, contact your local authority •...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS P3915-R Mk II Network Camera Table of Contents How to check the current firmware ....... . .

  • Page 6: Safety Information

    AXIS P3915-R Mk II Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Product Overview

    AXIS P3915-R Mk II Network Camera Product overview Product overview Optic assembly Lens tool LED indicators SD card slot (microSD) Control button I/O connector Audio connector Network connector M12/RJ45...

  • Page 8: How To Access The Product

    Most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (internet). If the Axis product is located on an intranet (LAN) and you want to make it available from the other (WAN) side of a NAT (Network Address Translator) router, turn on NAT traversal.

  • Page 9: How To Set The Root Password

    To set the password, enter it directly in the dialog. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 51) or by resetting the product to factory default.
  • Page 10 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 11 AXIS P3915-R Mk II Network Camera How to access the product With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

  • Page 12: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS P3915-R Mk II Network Camera About media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 14: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 16: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 17 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 18 Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 19: About Stream Profiles

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light...
  • Page 20 AXIS P3915-R Mk II Network Camera Video and Audio The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop-down list. Select one of the options from the drop-down list to set the white balance window properties. Select Automatic to use the default settings for the Automatic and Automatic outdoor options (in the White balance drop-down list).

  • Page 21: View Area

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlays Overlays are superimposed over the video stream.
  • Page 22 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 23: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 24: How To Change Audio Settings

    Select the +30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product. Microphone boost option is useful when a microphone's volume is too low and you want to increase it. This option is not available when the Line source is selected The Microphone power option provides DC power for an external microphone.

  • Page 25: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 12.
  • Page 26 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 27: About Ptz (Pan Tilt Zoom)

    AXIS P3915-R Mk II Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) PTZ (pan, tilt and zoom) is available if you have enabled digital PTZ in the selected view area. For more information on view areas, see View Area on page 21.

  • Page 28: About Guard Tours

    AXIS P3915-R Mk II Network Camera About PTZ (Pan Tilt Zoom) About guard tours A guard tour displays the video stream from different preset positions either in a predetermined or random order, and for configurable periods of time. Once started, a guard tour continues to run until stopped, even when there are no clients (web browsers) viewing the images.

  • Page 29: About The Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 32). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 30: About Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 31: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 32: Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. 2. Go to System Options > Storage and set up the network share. See page 49.
  • Page 33 Recording – Triggers an action rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 34: How To Add Recipients

    AXIS P3915-R Mk II Network Camera Events Guard Tour – Start a guard tour. See About guard tours on page 28. • Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that audio is enabled in the selected stream profile.

  • Page 35: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 41.

  • Page 36: How To Set Up Recurrences

    AXIS P3915-R Mk II Network Camera Events To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. How to set up recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

  • Page 37: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 38: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 47. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 39: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 40: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 41 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 42: Date & Time

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 43 AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting...
  • Page 44 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 45 (LAN) from the public network (internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 46 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 47: Storage

    Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
  • Page 48 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 49 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under General Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 50: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 51: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 52: Reset To Factory Default Settings

    5. Using the installation and management software tools, assign an IP address, set the password, and access the video stream. The installation and management software tools are available from the support pages at axis.com/support It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance and...

  • Page 53: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 54 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 55 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 56 AXIS P3915-R Mk II Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE...

  • Page 57: Specifications

    AXIS P3915-R Mk II Network Camera Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config.

  • Page 58: Buttons

    Resetting the product to factory default settings. See page 52. • Connecting to an AXIS Video Hosting System service. See page 43. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 59: Performance Considerations

    AXIS P3915-R Mk II Network Camera Specifications Function Notes Specifications DC ground 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out.
  • Page 60 Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 61 User Manual Ver. M3.3 AXIS P3915-R Mk II Network Camera Date: May 2019 © Axis Communications AB, 2017 - 2019 Part No. T10116797...

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