Troubleshooting - Plantronics Discovery 925 User Manual

indicator Lights and tones
Light
Incoming call 3 blue flashes every 2 seconds
Answer call 1 blue flash
Call in progress 1 blue flash every 2 seconds
Volume up or 1 blue flash for each volume
down adjustment
End call 1 blue flash
Missed call 3 purple flashes every 10
seconds for 5 minutes
Out of range None
Back in range Flashes to match current
earpiece state
Turning on 2 blue flashes
multipoint
Turning off 1 blue flash
multipoint
note By default, the online indicator is turned on. To turn off the online
indicator, see "Earpiece Controls" on page 8.
10
Tone
3 rapid low tones
every 2 seconds
1 low tone
None
1 tone with volume
corresponding to
volume level
2 low tones to
indicate maximum
volume level
reached
1 low tone
None
1 high tone
1 low tone
None
None
My earpiece Make sure the earpiece is fully charged.
does not work
Make sure earpiece is paired with the Bluetooth
with my phone.
phone you are trying to use.
See "Pairing Your Earpiece" on page 4.
My phone did not Turn both your phone and earpiece off and on,
locate the earpiece. and then repeat the pairing process on page 4.
I could not enter Turn both your phone and earpiece off and on,
my PIN code. and then repeat the pairing process on page 4.
Your PIN code, or Passkey, is 0000.
I cannot hear The earpiece is not turned on. Press the call
caller/dial tone. control button for approximately 2 seconds until
you hear a tone or see the indicator glow blue.
Your earpiece is out of range. Move the earpiece
closer to the Bluetooth phone.
Your earpiece battery is drained. Charge your
battery. See "Charging Your Earpiece" on page 1.
The listening volume is too low. Incremental
tapping of the volume button will adjust volume.
See instructions for adjusting the volume in
"Earpiece Controls" on page 8.
Make sure that the eartip fits properly. See
"Adjusting the Fit" on page 6.

troubleshooting

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