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Unable To Connect The Speaker To A Bluetooth Device With One-Touch Connection (Nfc) - Sony SRS-XB21 Help Manual

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Help Guide

Wireless Speaker

SRS-XB21

Unable to connect the speaker to a BLUETOOTH device with One-touch connection

(NFC)

If the screen lock is activated on the smartphone, it cannot be connected. Cancel the screen lock on the smartphone

and touch again.

Keep the NFC-compatible device close to the speaker until the device reacts. If you fail to connect, move the device

slowly over the N-marked part of the speaker.

Check that the BLUETOOTH function is activated on the NFC-compatible device.

Check that the NFC function of the device is set to on.

If the device is attached with a case, remove it.

NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the speaker with a device

by one touch, connect/disconnect it to the speaker by on-screen operation.

Check that your device is compatible with NFC. Look up information on the issue on the customer support website.

To use the Speaker Add function or Wireless Party Chain function, pair with the speaker in which the

(BLUETOOTH) indicator flashes in blue.