Troubleshooting - Planar PL1910W User Manual

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to
see if you can self-diagnose the problem.
(VGA Mode)
Problems Current Status
No Picture LED ON
LED OFF
LED displays amber color
Abnormal Unstable Picture
Picture
Display is missing, center shift,
or too small or too large in
display size
(DVI Mode)
Problems Current Status
No Picture LED ON
LED OFF
LED displays amber color
Remedy
Using OSD, adjust brightness and contrast to
maximum or reset to their default settings.
Check the power switch.
Check if AC power cord is properly connected to the
monitor.
Check if video signal cable is properly connected to
the monitor.
Check if the power of computer system is ON.
Check if the specification of graphics adapter and
Using OSD, adjust RESOLUTION, CLOCK, CLOCK-
PHASE, H-POSITION and V-POSITION with non-
standard signals.
Using OSD, in case of missing full-screen image,
please select other resolution or other vertical refresh
timing.
Wait for a few seconds after adjusting the size of the
image before changing or disconnecting the signal
cable or powering OFF the monitor.
Remedy
Using OSD, adjust brightness and contrast to
maximum or reset to their default settings.
Check the power switch.
Check if AC power cord is properly connected to the
monitor.
Check if video signal cable is properly connected to
the monitor.
Check if the power of computer system is ON.
17