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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
The washing machine
won't start.
Water supply is
insufficient, or no water
is supplied.
Has detergent
remaining in the
detergent drawer
after the wash cycle is
complete
The washing machine
vibrates badly or makes
noise.
The washing machine
does not drain and/
or spin.
The door won't open.
If a problem persists, contact a local Samsung service centre.
Untitled-4 36
•
Make sure the washing machine is plugged in.
•
Make sure the door is properly closed.
•
Make sure the water tap is open.
•
Press the START/PAUSE button again.
•
Open the water tap fully.
•
Make sure the water supply hose is not frozen.
•
Make sure the water supply hose is not kinked or clogged.
•
Clean the filter on the water supply hose.
•
Make sure your washing machine is running with sufficient water
pressure.
•
Make sure the detergent is added to the center of the detergent
drawer.
•
Make sure the washing machine is installed on a level floor. If the
floor is not level, use the levelling feet to adjust the level.
•
Make sure that the shipping bolts are removed.
•
Make sure the washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
•
Make sure the drain hose is straightened all the way to the drain
system.
•
Make sure the debris filter is not clogged.
•
Press the START/PAUSE button to stop the washing machine.
•
The door stays locked as long as the washing machine is still hot
inside after a heating operation.
•
Deactivate the Child Lock if activated.
English - 36
Action
2016-04-07
3:24:38
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