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TROUBLESHOOTING GUIDE
Oven not working:
•
Check for the presence of mains electrical power and if the oven is connected to the electrical supply.
•
Turn off the oven and restart it to see if the fault persists.
The door will not open:
•
Turn off the oven and restart it to see if the fault persists.
•
IMPORTANT: during self-cleaning, the oven door will not open. Wait until it unlocks automatically
(see paragraph "Cleaning cycle of ovens with pyrolysis function").
The electronic programmer does not work:
•
If the display shows the letter " " followed by a number, contact your nearest After-sales Service.
Specify in this case the number after the letter " ".
AFTER-SALES SERVICE
Before calling the After-Sales Service:
1.
See if you can solve the problem yourself with the help of the suggestions given in the
"Troubleshooting guide".
2.
Switch the appliance off and then on again it to see if the problem has been eliminated.
If the fault persists after the above checks, contact the nearest After-sales Service.
Always specify:
•
a brief description of the fault;
•
the type and exact model of the oven;
•
the service number (number after the word Service on the rating plate), located on the right hand
edge of the oven cavity (visible when the oven door is open). The service number is also indicated on
the guarantee booklet;
•
your full address;
•
your telephone number.
If any repairs are required, contact an authorised After-sales Technical Service (to guarantee the use of
original spare parts and correct repair).
CLEANING
WARNING
Exterior of the oven
IMPORTANT: do not use corrosive or abrasive detergents. If any of these products accidentally
comes into contact with the appliance, clean immediately with a damp microfibre cloth.
•
Clean the surfaces with a damp microfibre cloth. If it is very dirty, add a few drops of washing up
detergent to the water. Finish off with a dry cloth.
Oven interior
IMPORTANT: do not use abrasive sponges or metallic scrapers or scourers. Over time, these can ruin
enamelled surfaces and the oven door glass.
•
After every use, allow the oven to cool then clean it preferably while it is still warm in order to remove
built-up dirt and stains caused by food residues (e.g. food with a high sugar content.
•
Use proprietary oven detergents and follow the manufacturer's instructions to the letter.
•
Clean the door glass with a suitable liquid detergent. The oven door can be removed to facilitate
cleaning (see MAINTENANCE).
•
The top heating element of the grill (see MAINTENANCE) can be lowered (some models only) to clean
the roof of the oven.
-
Do not use steam cleaners.
-
Only clean the oven when it is cool to the touch.
-
Disconnect the appliance from the power supply.
EN28
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