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Control
•
IR remote controller does not control the camera
Does one of the 4 "Camera Select" buttons (top row of remote) light up when you press any button on the
1.
remote?
If not, change the batteries in the remote.
2.
Are the camera and remote set to the same IR address? You can use press [*] + [#] + [F1] (3 buttons in
sequence) on the remote to set the camera to address 1. Press "Camera Select" 1 on the remote to control the
camera.
3.
Try removing other sources of IR interference (e.g. sunlight, fluorescent lighting).
•
Serial communication does not control the camera
1.
Make sure the camera is on and functioning with the IR remote control.
2.
Verify that the RS232 cable is connected correctly and using the proper pinout.
3.
Verify the communication settings of the control software or device (e.g. joystick).
4.
Verify that the communication port on the controlling device is activated (e.g. Com port on PC).
5.
Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g.
VISCA address).
Prisual
Support:
prisual.av@gmail.com
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www.prisual.us
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