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Troubleshooting
PROBLEM
The motor
does not start
The food processor
shuts off during
operation
The motor slowed
down during
operation
The food processor
vibrates/moves
during processing
INSERT PUSHER
flashing
The food processor
stalls when dicing
22
EASY SOLUTION
• There is a safety interlock switch to prevent the motor from starting
if it is not properly assembled. Make sure the processing bowl and
lid are securely locked into position.
• If you are slicing or shredding and the above solution does not work,
make sure that the food contents in the feed chute are cut below the
maximum fill line so that the activation rod can engage the motor.
• Make sure the large food pusher is inserted in the feed chute low
enough to engage safety interlock switch.
• If the motor still will not start, check the power cord and power outlet.
• The lid may have become unlocked; check to make sure it is securely
in position.
• If the motor overloads, the 'OVERLOAD' icon in the LCD will start
to flash. Switch off by pressing the POWER / OFF button and unplug
the power cord. Allow the food processor to cool for 20–30 minutes
before resuming.
• This is normal as some heavier loads (e.g. slicing/shredding cheese)
may require the motor to work harder. Reposition the food in the feed
chute and continue processing.
• The maximum load capacity may have been exceeded. Remove
some of the ingredients and continue processing.
• Make sure the rubber feet at the bottom of the unit are clean and dry.
Also make sure that the maximum load capacity is not being exceeded.
• This is normal as some heavier loads may require the motor to work harder.
• Make sure that food does not exceed the max line in the food chute.
• If pusher is fully inserted and this warning flashes on the screen, check
that the bowl and lid are assembled correctly. Bowl handle should be
facing the front of the unit.
• Stop the machine, very carefully remove the dicing disc.
Using the cleaning cap, clear out the food built up in the
dicing grid and dicing disc.
• Some foods are too hard for the dicer to process, and cause
the motor to stop. Some foods need to be par-cooked, check
the food processing guide.
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