Updating Your Matrox Maevex Series Firmware; Before You Update Your Firmware - Matrox Maevex Series Manual

Updating your Matrox Maevex Series
firmware

Before you update your firmware

Before you update the firmware on your Maevex Series devices, read the following guidelines:
 Make sure you have at least 1 GB of free disk space available.
 To avoid possible problems with your Maevex Series devices, we recommend running
only one instance of the Maevex Series firmware updater on your network at a time.
Make sure Microsoft® .NET Framework version 4.5.x is installed on your system.

 Make sure you have a DHCP (Dynamic Host Configuration Protocol) server on an
established network. The firmware updater requires constant IP addresses to update the
devices properly. As the firmware updater requires a device to reboot multiple times,
make sure your DHCP server maintains the IP address of a device when it reappears on
the network. Otherwise, we recommend assigning fixed IP addresses to your devices.
 Close any programs that may be running (such as PowerStream Plus).
 If your system doesn't have access to a DNS server, configure your system to use a fixed
IP address (such as local host – 127.0.0.1) as its DNS server. Otherwise, the firmware
update process may take a long time to complete. For more information, see your Matrox
Maevex Series User Guide.
Stop all encoding and decoding processes on your Maevex Series devices.

Match software and firmware versions
 Make sure you're running the latest version of the Matrox Maevex Series Firmware
Updater to update all of your Maevex devices to the latest version of the Maevex firmware
from the same firmware package. All Maevex devices must use the same version of the
firmware package.
Make sure to also update your PowerStream Plus Software to the same version. The

version of your firmware package must match the version of your PowerStream Plus
software package. If not, your device may be listed as
Undetected
Matrox Maevex Series – Firmware Updater
(black).
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