Matrox Maevex 5100 Series User Manual
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Matrox Maevex 5100 Series User Manual

5150 encoder; 5150 decoder
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ENGLISH
Matrox
Maevex
5100 Series
®
™
Maevex 5150 Encoder • Maevex 5150 Decoder
User Guide
20176-301-0160
2014.01.15

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Summary of Contents for Matrox Maevex 5100 Series

  • Page 1 ENGLISH Matrox Maevex 5100 Series ® ™ Maevex 5150 Encoder • Maevex 5150 Decoder User Guide 20176-301-0160 2014.01.15...

  • Page 2: Table Of Contents

    Validating your Maevex setup ................22 Description of LEDs ..........................22 Network connector .........................22 Encoder/Decoder ........................22 Validating network discovery ........................23 Multiple subnet support ......................23 Validating video and audio quality .......................23 Using pass through or confidence preview ................24 Matrox Maevex 5100 Series – User Guide...
  • Page 3 Mounting your Maevex decoder units on VESA mounts ..............46 Mounting to a 75 or 100 mm mounting space ..............47 Mounting to a 200 mm mounting space ................47 Customer support ....................48 Matrox Web ............................48 Technical support ..........................48 Matrox Maevex 5100 Series – User Guide...

  • Page 4: Matrox Maevex 5100 Series – User Guide

    Information we need ......................48 Firmware package ..........................48 View your warranty information ......................48 Register your Matrox product .......................49 Matrox Maevex 5100 Series – User Guide...

  • Page 5: About This User Guide

    About this user guide Your Matrox user guide provides information on connecting and using your Matrox hardware. For information on Matrox PowerStream software features and options, see the help file included with your PowerStream software. Using this guide This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using.

  • Page 6: Overview

    Overview Thank you for purchasing a Matrox Maevex Series product. Matrox Maevex is a video distribution over IP solution that consists of one or more encoder units and one or more decoder units capable of extending video and audio over a standard IP network.

  • Page 7: Hardware Supplied

    Analog audio cable (Audio out) DVI to HDMI adapter * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. Matrox Maevex 5100 Series – User Guide...

  • Page 8: Installation Overview

    To install your Matrox product: Connect your product – see “Connecting your Maevex Encoder and Decoder units”, page Validate your setup – see “Validating your Maevex setup”, page Install the software – see “Installing Matrox PowerStream”, page Matrox Maevex 5100 Series – User Guide...

  • Page 9: Connecting Your Maevex Encoder And Decoder Units

    (one-to-many) streaming over an IP network. Using Matrox PowerStream software, you can manage your entire Maevex network from a single system. A Matrox Maevex environment is made up of four (4) elements connected to a network: Source Maevex Decoder...

  • Page 10: Setting Up Your Maevex Environment

    Each unit has its own password. When a new unit is added to the environment, it has no password. You need to manually update that unit password to match the environment password. Matrox Maevex 5100 Series – User Guide 10...

  • Page 11: Changing A Password

    To change the password for all your units, open the panel, then click Settings Change Password For accessible units, changing the environment password also changes the unit password to the new environment password. 11 Matrox Maevex 5100 Series – User Guide...

  • Page 12: Connection Overview

    Connection overview Maevex 5150 Encoder – Back 5V DC LAN1 HDMI Out RS-232 HDMI In Line Out power (network) (monitor) (monitor) (source) (source) Line In (controller (source) system) Matrox Maevex 5100 Series – User Guide 12...

  • Page 13: Maevex 5150 Decoder - Front

    Maevex 5150 Decoder – Front RS-232 (monitor) Maevex 5150 Decoder – Back 5V DC Line Out power HDMI (monitor) LAN1/LAN2 (network or decoder unit) 13 Matrox Maevex 5100 Series – User Guide...

  • Page 14: Connector Descriptions

    HDMI audio input, this connector is disabled. Line Out Optional – Connect your analog audio output Line In or device (such as speakers) to this connector. HDMI In with audio RS-232 Currently unsupported. SD™ Card Currently unsupported. Matrox Maevex 5100 Series – User Guide 14...

  • Page 15: Step-By-Step Connection Setup

    To connect a source to this connector, you need a shielded HDMI cable. If your video source uses a display resolution higher than 720p60, we recommend you use a certified high-speed HDMI cable. 15 Matrox Maevex 5100 Series – User Guide...
  • Page 16 To connect your monitor to this cable connector, you need a shielded HDMI cable. If the video output of your unit uses a display resolution higher than 720p60, we recommend using a certified high-speed HDMI cable. Matrox Maevex 5100 Series – User Guide 16...
  • Page 17 To avoid damaging the power connector on your unit or on your power cable when unplugging a unit, firmly hold the power connector, pull back the connector on the cable, then carefully remove the power cable. 17 Matrox Maevex 5100 Series – User Guide...

  • Page 18: Maevex 5150 Decoder

    LAN 2 Note: You can use the other network only connector on your decoder to daisy chain decoder units. For more information, Network “Daisy chaining your decoder units”, page cables Matrox Maevex 5100 Series – User Guide 18...
  • Page 19 After connecting your Maevex decoder unit, we recommend you validate your connection setup before you continue (see “Validating your Maevex setup”, page 22). After you validate your setup, install your Matrox software (see “Installing Matrox PowerStream”, page 25). 19 Matrox Maevex 5100 Series – User Guide...

  • Page 20: Daisy Chaining Your Decoder Units

    When daisy chaining network connections, the maximum number of decoders connected together is ten (10). Depending on your hardware and network settings, the number of decoders you can daisy chain on the same network jack may be lower. Matrox Maevex 5100 Series – User Guide 20...

  • Page 21: Resetting Your Unit

    Factory reset – Holding for more than 5 seconds (until the LED turns amber) reboots your unit and restores the factory settings. This resets all unit settings, including the IP address and password. 21 Matrox Maevex 5100 Series – User Guide...

  • Page 22: Validating Your Maevex Setup

    Orange — established. Encoder/Decoder The power LED ( ) on your Matrox Encoder or Decoder unit provides information on the status of your unit. The following describes the power LED on your Maevex unit. LED color Encoder Decoder No LED (black) Unit isn’t powered.

  • Page 23: Validating Network Discovery

    Windows Explorer window. These two features must be enabled for PowerStream to detect Maevex units on your subnet. After validating your connection setup, install Matrox PowerStream software (see “Installing Matrox PowerStream”, page...

  • Page 24: Using Pass Through Or Confidence Preview

    Scale the video output to fit the resolution of your video output device Correct image appearance Adjust audio levels The local output of an encoder isn’t the result of decoding its own encoded video and audio stream. Matrox Maevex 5100 Series – User Guide 24...

  • Page 25: Installing Matrox Powerstream

    Matrox makes the latest PowerStream software available on the Matrox Technical Support Web site (www.matrox.com/maevexsw). Selecting the proper software Matrox makes available a unified version of the software (32- and 64-bit). The proper version installs depending on your operating system. Installing your software To install the software for your Maevex product, run the installation program for your software package.

  • Page 26: Matrox Powerstream Software

    PowerStream the step may not be necessary.) Accessing Matrox PowerStream help For information on Matrox PowerStream features and options, see the help files included with your PowerStream software. Windows 8/7 – To access the Matrox PowerStream help: Windows 8 – From the...

  • Page 27: Troubleshooting

    This section addresses common problems that could prevent you from using your units. Problem Maevex unit not discovered on the network Cause Your Matrox product may not be properly connected or may be on a different subnet. Solution Verify the connection and status LEDs on your Matrox product (see “Description of LEDs”, page 22).
  • Page 28 If you make changes to your current profile settings, click Save changes Cause You may not be using the latest version of Matrox PowerStream software or your Matrox firmware may be out of date. Solution Make sure all Matrox software is up to date.
  • Page 29 Solution Try a factory reset of your unit (see “Resetting your unit”, page 21). If the power indicator light on your unit is still red after you reset your unit, contact Matrox Technical Support (see “Customer support”, page 48). Problem...
  • Page 30 PowerStream may be configured to modify the size of the video source. Solution Adjust your PowerStream settings: Encoder – Enable the option, then specify the width and height Use specific video size of your video to match the aspect ratio of your source. Matrox Maevex 5100 Series – User Guide 30...
  • Page 31 Use confidence preview Solution Try using a different monitor. Solution Make sure all Matrox software is up to date. Problem Decoder loses connection to the encoder Cause The encoder’s settings may have changed (for example, the streaming address or IP address).
  • Page 32 . You can also reboot your unit by Reboot holding the Reset button with the tip of a paper clip for less than 2 seconds. Solution Try a factory reset of your unit (see “Resetting your unit”, page 21). Matrox Maevex 5100 Series – User Guide 32...
  • Page 33 Access the PowerStream main interface. Under of the local output settings of your unit, try selecting Size and Transformation for scaling. Stretch to display Click for your changes to take effect. Apply 33 Matrox Maevex 5100 Series – User Guide...
  • Page 34 Image appears blurry Cause You may be encoding at a different resolution than what your source is using. Solution Try selecting a video size with the same aspect ratio as your source. Matrox Maevex 5100 Series – User Guide 34...
  • Page 35 No sound or sound is distorted or too loud Cause Your capture settings may not match your audio input. Solution Make sure your capture settings are set to capture the proper audio source. 35 Matrox Maevex 5100 Series – User Guide...
  • Page 36 Solution Make sure you’re using the correct connectors, all connectors are properly fastened, and that all power cables are firmly in place. Matrox Maevex 5100 Series – User Guide 36...
  • Page 37 The audio level for the original video sources differs. Solution Resample the original video sources to normalize the audio output between sources. Solution Your source may be able to normalize audio levels automatically. For more information, see your source documentation. 37 Matrox Maevex 5100 Series – User Guide...

  • Page 38: Product Information

    * All supported resolution have a vertical refresh rate of 60 Hz. † When using a display resolution equal to or higher than 1280×720p60, we recommend you use certified high-speed HDMI cables. Matrox Maevex 5100 Series – User Guide 38...

  • Page 39: Maevex Decoder

    Power requirements 5V DC, maximum 5 A (5 A fuse for overcurrent protection) Power connector DIN 4 female (4-pin) Maximum: 6 W Power consumption Minimum: 4.5 W * With a stream 1080p60 @25Mb/s 39 Matrox Maevex 5100 Series – User Guide...

  • Page 40: Audio

    Encoder unit: 135.05 years @ 40 ºC (excluding power supply) Estimated MTBF Decoder unit: 164.81 years @ 40 ºC (excluding power supply) (Mean Time Between Failures) Power supply: 11.45 years @ 25 ºC (with full load) Matrox Maevex 5100 Series – User Guide 40...

  • Page 41: Networking Support

    Required command and control network protocols: TCP/IP, UPnP, and HTTPS CAT 5, 5e, 6, and 7 cables Notes Your Matrox product supports EDID v1.3 (monitor settings) and DDC-2B (Plug-and-Play monitor). The display resolutions available depend on your monitor and PowerStream settings. For information on the capabilities of your monitor, see your monitor documentation.

  • Page 42: Appendix A - Providing Adequate Airflow

    (for example, by operating your unit inside a desk cabinet). Monitor your ambient temperatures – Make sure the ambient temperature doesn’t exceed the maximum recommended temperatures. For more information on supported operating temperatures, see “Environmental”, page Matrox Maevex 5100 Series – User Guide 42...

  • Page 43: Appendix B - Mounting Your Units

    Appendix B – Mounting your units This section provides guidelines for mounting your Maevex units in rack mounts or on VESA mounts using one or multiple mounting kits available from Matrox: the rack mounting kit and the angled bracket kit.

  • Page 44: Maevex Encoder

    (2) angled brackets (kit sold separately). To secure the angled brackets to your unit and to the shelf, use six (6) 6 mm M3 flat-head screws (included in your kit). Matrox Maevex 5100 Series – User Guide 44...

  • Page 45: Mounting Your Maevex Decoder Units Vertically

    M3 flat-head screws (sold separately) to secure each unit to the mounting shelf. The holes used to secure the unit to the shelf differ depending on which side (left or right) the unit is mounted. Left side mount 45 Matrox Maevex 5100 Series – User Guide...

  • Page 46: Right Side Mount

    Your Maevex decoder unit has two (2) mounting holes on each side. Use four (4) 6 mm M3 screws (included in your kit) to secure each unit to the angled brackets. If a decoder is attached to a VESA mount, no other device can use that VESA mount. Matrox Maevex 5100 Series – User Guide 46...

  • Page 47: Mounting To A 75 Or 100 Mm Mounting Space

    Use four (4) 6mm M3 pan-head screws (included in your kit) to attach your brackets to your unit. Use two (2) M4 screws (sold separately) to attach your brackets to the mount. * sold separately 47 Matrox Maevex 5100 Series – User Guide...

  • Page 48: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 49: Register Your Matrox Product

    Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events. 49 Matrox Maevex 5100 Series – User Guide...
  • Page 50 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 51 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 52 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
  • Page 53 Copyright © 2014 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 54 SD, SDHC and SDXC Logos are trademarks of SD-3C, LLC. • (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays.
  • Page 55 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 56 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

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