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an IntriCon company
Diplomat
Series
®
User Guide
Dipl at-3620 • Dipl at-3510 • Dipl at-3400
My battery size:
1-800-221-2099
© Hearing Help Express®, Inc.

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Summary of Contents for IntriCon HearingHelp express Diplomat Series

  • Page 1 IntriCon company Diplomat Series ® User Guide Dipl at-3620 • Dipl at-3510 • Dipl at-3400 My battery size: 1-800-221-2099 © Hearing Help Express®, Inc.
  • Page 2: Table Of Contents

    Where relationships start with Value and Service and thrive on Quality & Trust. an IntriCon company Congratulations on your choice of the Diplomat hearing aid. I’m pleased and delighted to make this available to you... And I believe you’ll be pleased too. You’ll enjoy all the benefits the Diplomat has to offer, especially knowing how little you paid.
  • Page 3: Parts Identified

    Parts Identified Diplomat Get to know your Battery Size: varies The size and placement of features will vary with individual models. 1. Sound opening 5. Battery holder 2. Vent hole 6. Microphone 3. Volume wheel 7. Toggle switch (optional) 4. Screw-type control Serial number is located on (optional) the outer casing of hearing aid...
  • Page 4: How To Insert Battery

    Inserting the battery Your battery size will vary depending on the Diplomat Series model you have. You will find the correct size needed enclosed with your Diplomat hearing aid. IMPORTANT: The battery holder for the left and right Diplomat hearing aids open in opposite directions. Left Aid Right Aid 1.
  • Page 5: Inserting & Removing Diplomat

    Insert & Remove Diplomat Hearing Aid To insert: 1. Hold your hearing aid so the sound outlet points towards your ear canal. 2. Gently push the hearing aid into your ear canal and rotate until it locks into place. 3. Try using a mirror the first few times. To remove: 1.
  • Page 6: Optional Controls

    Diplomat Hearing Aid Options Your Diplomat hearing aid may contain one or more of the following options. Placement of each option may vary depending on Diplomat model. Toggle Switch Controls – flip up to activate, flip down to de-activate. • Telephone Switch – This switch allows you to hear only the sounds from the telephone.
  • Page 7: Vent Plugs And How To Use Them

    Vent Plugs Some custom hearing aids are made with a vent opening. A vent is simply a hole drilled through the hearing aid. Allowing air to flow through provides a more natural sound and prevents a stuffed-up feeling. Feedback (squeal) can occur if the vent opening is too large.
  • Page 8: Talking On The Telephone

    Talking on the telephone If your Diplomat was made with a telephone switch see page 6. You can use your custom aid while talking on the telephone. Hold the handset slightly away from your ear and/or hold it at a slight angle to prevent feedback (whistling).
  • Page 9: Helpful Tips

    IMPORTANT CARE INSTRUCTIONS BEGINNING THE DAY: After showering, apply all lotions, creams, hairspray, perfume and cologne BEFORE putting on your Diplomats. Water and such sprays can damage hearing aids. And please remember, your hearing aids are sensitive and don’t like extreme heat or cold. Never place your Diplomat in water.
  • Page 10: Service Plans

    Protect your hearing investment Protection Plan – worry-free hearing aid repairs or replacements! (call for pricing) • Get PROTECTED - Water, droppage, step on it - you’re covered! We’ll fix it or replace it for one or two years (loss or theft are not covered). •...
  • Page 11: Troubleshooting/Service

    Troubleshooting your Diplomat If your hearing aid is: WEAK, DISTORTED, DEAD 1. Test to be sure the Diplomat is 4. Clean your device thoroughly (pg. 8). turned on (pg. 3). 5. If your Diplomat goes dead periodically, but comes on after 2.
  • Page 12: Additional Info

    Precautions: A hearing aid is a precision electronic device and a licensed physician. Federal law permits a fully informed adult as such, it requires the care in use and handling that you would to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a afford any fine piece of equipment.
  • Page 13: Accessories

    Helpful Accessories Avoid costly repairs... at-home expert care Almost all repairs are due to earwax and dirt. They work their way inside your hearing aid where a cleaning brush can’t reach. Now you can clean your hearing aid like the professionals do. The Jodi-vac®...
  • Page 14 Helpful Accessories Premium hearing aid batteries for less! You always get: Best battery value Home delivery Fresh! Fresh! Fresh! FREE shipping www.HearingHelp.com order easily online: Battery Care Kit – Worry-free hearing aid battery use. Worry-free hearing aid battery use. Battery Care Kit includes: •...
  • Page 15: Extra Info

    We thought you’d like to know... Two hearing aids are better than one! If you have hearing loss in both ears, then you most likely need two hearing aids. Being able to hear with both ears allows for a balanced and full sound experience.
  • Page 16: Warranty

    Diplomat to Hearing Help original condition. Ship insured mail. Express for this warranty to apply. Ship insured mail. Questions, call toll-free: 1-800-221-2099 an IntriCon company 1714 Sycamore Rd • PO Box 586 • DeKalb, IL 60115-0586 *245190410* HH.245-190410...

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