Dell D13S Service Manual page 77

1. Download the TPM.
a) Click Download File, to download the file.
b) When the File Download window appears, click Save to save the file to your hard drive.
2. Clear the TPM (See Notes 2, 3 and 4 below).
a) Before running the TPM update utility, clear the TPM Owner.
3. Disable TPM Auto Provisioning in Windows (See Note 4).
a) Boot to Windows.
b) Launch the PowerShell Command window in Administrator mode.
c) At the Powershell command prompt, execute the command: > Disable-TpmAutoProvisioning.
d) Confirm the following results:- AutoProvisioning: Disabled.
e) Reboot the system, to BIOS Setup by pressing F2.
f) Navigate to Security > TPM 1.2/2.0 Security .
g) Click the Clear checkbox and select Yes at the prompt to clear the TPM settings. (You can skip it if the item is grayed out).
h) Click Exit to save changes.
i) Reboot system to Windows.
j) Confirm the TPM is not owned. The TPM should no longer be automatically provisioned by Windows.
k) When the TPM update is finished, launch the PowerShell command in Administrator mode to re-enable the auto provisioning.
Enable-TpmAutoProvisioning.
l) Confirm the following results:- AutoProvisioning: Enabled.
4. Run the TPM update utility from Windows environment.
a) Browse to the location where you downloaded the file and double-click the new file.
b) Windows System will auto restart and update the TPM during the system startup.
c) When the TPM update is finished, the system will auto reboot to take effect.
5. Run the TPM update utility from DOS environment, if Legacy Boot mode (Non-Windows users).
a) Copy the downloaded file to a bootable DOS USB key.
b) Power on the system, then Press F12 key and Select USB Storage Device and Boot to DOS prompt.
c) Run the file by typing copied file name where the executable is located.
d) DOS system will auto restart and update the TPM during the system startup.
e) When the TPM update is finished, the system will auto reboot to take effect.
6. Run the BIOS update utility from DOS environment if UEFI Boot Mode (Non-Windows users).
Note 1:You will need to provide a bootable DOS USB key. This executable file does not create the DOS system files.
Note 2: If BitLocker is enabled on your system, please make sure you suspend BitLocker encryption before updating TPM on a
BitLocker enabled system.
Note 3: The TPM must be ON and Enabled in BIOS Setup, and the TPM must not be owned. If the TPM is owned, go to BIOS Setup
and clear the TPM before proceeding. You may need to run TPM.msc to re-initial the TPM under Windows OS.
Note 4: When the TPM ownership is cleared, some operating system will automatically take ownership of the TPM on the next boot
(TPM AutoProvisioning). This feature will need to be disabled in the OS to proceed with the update.
a) Copy the downloaded file to a bootable DOS USB key.
b) Power on the system, then go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option .
c) Change "UEFI" to "Legacy" of Boot List Option.
d) Click Apply, Exit to save changes and reboot system.
e) Press F12, then Select USB Storage Device and Boot to DOS prompt.
f) Run the file by typing copied file name where the executable is located.
g) When the TPM update is finished, the system will auto reboot to take effect.
h) Go to BIOS Setup by pressing F2 and go to General > Boot Sequence > Boot List Option.
i) Change "Legacy" to "UEFI" Boot Option.
j) Click Apply, Exit to save changes and reboot system.
Identifier
Status
Enabling firmware TPM in China
GUID-F6B90CAA-F8BE-4D01-AE59-E4793ED160A0
GUID-F6B90CAA-F8BE-4D01-AE59-E4793ED160A0
Released
Removing and installing components 77